Symantec and Clearwell Technology Push Forward
September 6, 2011
Social media participation is an increasingly valuable, and inescapable, tool. With social media widgets permeating the Internet, companies can only avoid participation by eschewing the Web altogether. That’s not an option for most.
However, tapping social media comes with a price, as the Brainyard reports in “Could Social Media Flub Cost You $4.3 Million?” That article examines a survey sponsored by Symantec which details the losses most companies experience using this medium.
A key component in these losses involves government regulations on business communications. Companies must retain such exchanges to comply with open records requests, industry regulations, and eDiscovery requests, explains The Var Guy in “Symantec Enterprise Vault 10 Handles Social Media Compliance.”
As the title suggests, writer Charlene O’Hanlon points to the latest edition of Symantec’s Enterprise Vault as a solution to the compliance problem:
Helping expand Enterprise Vault beyond its former boundaries is technology Symantec gained through its recent acquisition of legal discovery solutions provider Clearwell Systems. Clearwell’s eDiscovery Platform complements Enterprise Vault’s ability to capture information, tag specific records for future litigation and quickly search those records for relevant records by enabling customers to process, analyze and review those records for internal audits, legal eDiscovery and corporate governance.
We know that Clearwell’s technology is quite good, and can recommend it. The other technology we’re not so sure about, though. Shop around, but this may be your best bet to reduce compliance costs associated with social media.
Cynthia Murrell,, September 6, 2011
Sponsored by Pandia.com, publishers of The New Landscape of Enterprise Search
Protected: SharePoint Social Tools Gets a Major Endorsement
September 6, 2011
Protected: Simplifying Email within SharePoint: An ABB Case Study
September 5, 2011
Protected: Another SharePoint Start Guide
September 2, 2011
Google Makes an App Engine Pricing Move
September 2, 2011
Short honk: The price change may be nothing, but I think the shift should be documented. I read “Google Ups Pricing as App Engine Leaves Preview: Bait and Switch?” and noted this factoid:
While it’s undoubtedly true that there’s more than CPU to consider, the change in pricing seems to be leaving GAE users with sticker shock. Comparing pricing from one PaaS or cloud service provider to another’s has never been easy. But comparing Google’s old and new pricing is no easy matter either. Bandwidth prices have remained the same, but the switch from CPU time to instances makes it difficult to do the conversion. One response over on Hacker News indicates that the expected bill will go from $9 a month to $270 a month.
Is Google now taking steps to make its enterprise initiative generate more revenue? Is this pricing change an indication that other Google revenue sources are softening? Worth noting.
Stephen E Arnold, September 2, 2011
Sponsored by Pandia.com
Protected: Indexing FileNet from SharePoint
September 1, 2011
Protected: Complex SharePoint Performance Management
August 31, 2011
Protected: Calculated Field Formulas for SharePoint Made Easy
August 30, 2011
Exclusive Interview: John Steinhauer, Search Technologies
August 29, 2011
A few days ago we were able to interview John Steinhauer, Search Technologies’ vice president of technology. In the discussion, Mr. Steinhauer talked about the rapid growth and Search Technologies’ approach to search-related engagements.
He told me:
We bring hard-won experience to customer projects and a deep knowledge of what works and where the difficult issues lie. Our partners, the major search vendors, sometimes find it difficult to be pragmatic, even where they have their own implementation departments, because their primary focus is their software licensing business. That’s not a criticism. As with most enterprise software sectors, license fees pay for all of the valuable research & development that the vendors put in to keep the industry moving forward. But it does mean that in a typical services engagement, less emphasis is put on the need for implementation planning, and ongoing processes to maintain and fine-tune the search application. We focus only on those elements, and this benefits both customers, who get more from their investment, and search engine partners who end up with happier customers.
I asked him about where the search industry was heading. He told me:
There are now two 800 pound Gorillas in the market, called Microsoft and Google. That’s a big difference from the somewhat fractious market that existed for 10 years ago. That will certainly make it harder for smaller vendors to find oxygen. But at the same time, these very large companies have their own agendas for what features and platforms matter for them and their customers. They will not attempt to be all things to all prospective customers in the same way that smaller hungrier vendors have. In theory this should leave gaps for either products or services companies to fill where specific and relatively sophisticated capabilities are required. We see those requirements all over the place.
For more information about Search Technologies, visit the firm’s Web site at www.searchtechnologies.com. The full text of the interview is located in the Beyond Search interview collection.
Stephen E Arnold, August 29, 2011
Sponsored by Pandia.com
Protected: SharePoint Content and Tweaking Styles for Web Sites
August 29, 2011
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