A Developer Takes on SharePoint

February 8, 2012

Wendy Neal recently shared some highlights of the SharePoint experience in her piece, “The Top Ten Reasons Why I Love SharePoint.” Neal, a SharePoint 2010 Developer/Architect for GreatAmerica Leasing Corporation, created the list so to articulate exactly why she loves to work with the ubiquitous collaboration software.

Neal cites the time and money saved due to Microsoft handling most development processes as just one of the reasons she found SharePoint to be the right system. Organizations can spend more time on configuring the technology, rather than developing and testing it. The SharePoint community, complex technology potential, and Microsoft Office integration are also discussed.

In terms of the SharePoint potential, Neal also explains the ability to easily build up your system with third party products integration.

One of the really great things about SharePoint is that if something can’t be done out-of-the-box, and if you don’t want to build it yourself, chances are that someone else has. Whether it be vendors who specialize in SharePoint add-ons, or something you find on CodePlex or other code sharing sites, there are a ton of great solutions or tools that can integrate with SharePoint. In addition, many other CMS or storage systems have created web parts that will interface with SharePoint, so that you can keep your content where it is yet still access it through the SharePoint interface.

A quality third party solution, like Fabasoft Mindbreeze, can really get you the most out of your enterprise search investments and extend the capabilities of your SharePoint system. For a deep solution that connects your business information with the Cloud and gives your users the search and navigation experience they need, check out Mindbreeze.

Philip West, February 8, 2012

Sponsored by Pandia.com

Infegy: The Social Radar Company

February 8, 2012

In 2006, founders Justin Graves, who was working for an interactive advertising agency at the time, and Web developer Adam Coomes used $50,000 of their own money to launch Infegy. Its key technology is “Social Radar”, a social media monitoring and Web analytics platform that measures online sentiment to gauge trends, predict consumer needs, and drive corporate strategy. The data is delivered through the cloud in a subscription-based format. A March 2011 upgrade generates faster results and features new spam filtering and a customizable drag-and-drop dashboard.

Social Radar sorts through some 8 billion Internet posts (including Tweets, blog posts, and customer comments), ranking not just the rise and fall of volume on a topic, but also the tone of discussion and the words that resonate. Companies can run in-depth analytics on Web and social media content to see how products and campaigns are received in the marketplace, what customers are saying online, and how and why trends have changed over time. Social Radar’s database allows views within targeted demographics.

In 2009, the company had over $350,000 in revenue and became profitable. In 2010, Graves and Coomes were Bloomberg/Businessweek’s America’s Best Young Entrepreneurs finalists. In 2011, International Data Corporation selected Infegy as an Innovative Business Analytics Company Under $100M to Watch. Following the March 2011 upgrade release, Coomes left the company.

Infegy’s primary clients are mostly advertising agencies and market research firms, such as ORC International, VML, and Mason Zimbler, interested in what consumers are saying about their brands and campaigns in the social media sphere. Think candid focus group minus the two-way mirror. Political campaigns have also shown interest. Brands using Social Radar include Viacom, 3M, Pizza Hut, MTV, and Sony. Competitors include Radian6, Collective Intellect, Crimson Hexagon, and Temetric Research.

Rita Safranek, February 8, 2012

Sponsored by Pandia.com

FAST Search Server 2010 for SharePoint: Features Breakdown

February 7, 2012

In “Fast Search in SharePoint 2010 – What’s that you don’t get in SharePoint 2010 Search,” the author discusses Microsoft’s acquisition of the enterprise search company, FAST Search & Transfer, and the subsequent Microsoft product development, FAST Search Server 2010 for SharePoint. The author notes the very visual change to the user experience and a handful of other capabilities that came with the new search. Two of the more noticeable changes include:

Thumbnails and previews for documents — Word and PowerPoint files in the search result will be displayed with a thumbnail of the cover page. Moreover, PowerPoint files can be previewed in the results list without opening the file, either with a PowerPoint client or with Office Web Applications. These capabilities can help end users visually find the expected content.

View in browser — By using Office Web Applications, Office files can be opened in the browser, without installing the thick client on the computer.

The fully integrated search server engine also lets you build user context from user profiles and define Visual Best Bets. New features and capabilities are exciting. But the learning curve and man hours for developing and customizing the features may not be.

FAST search is an improvement over the SharePoint out-of-the-box functionality; however, Fabasoft Mindbreeze is an even greater improvement. Here you can read about enterprise search with Mindbreeze’s quick, service-oriented, and cost-efficient technology:

Fabasoft Mindbreeze Enterprise finds every scrap of information within a very short time, whether document, contract, note, e-mail or calendar entry, in intranet or internet, person- or text-related.

Mindbreeze solutions add value to your business information, no matter the data you’re looking for or the system you are working with.

Philip West, February 7, 2012

Sponsored by Pandia.com

Linguamatics and Chemaxon Hook Up for Text Mining

February 7, 2012

Unlike Web search, Text Mining is the discovery of new, previously unknown information, by automatically extracting high quality information from written documents and texts.

According to a recent news release entitled “Linguamatics and Chemaxon Announce Project to Enhance Text Mining in Chemistry” text mining software creator Linguamatics and software developer ChemAxon have announced that they are partnering for a new and exciting project that is code named “ChiKEl”, or Chemically Informed Knowledge Extraction from Literature.

The release states:

ChiKEL will provide the first interactive text mining system designed for chemistry, integrating advanced chemical search and extraction of relationships between structures and other biological or chemical entities. By combining chemical search and text mining, users will be able to perform chemical structure and biological searches to extract structured information for further analysis from patents, scientific articles, and internal documents.

The scientific processes of finding and extracting information is becoming more and more relevant as structured and unstructured information continues to grow at an increasingly rapid pace. By Integrating name?to?structure and structure search directly within an interactive text mining system, ChiKEl enables structure search to be mixed with linguistic constraints for more precise filtering.

Jasmine Ashton, February 7, 2012

Sponsored by Pandia.com

Inteltrax: Top Stories, January 30 to February 3, 2012

February 6, 2012

Inteltrax, the data fusion and business intelligence information service, captured three key stories germane to search this week, specifically, how governments are embracing and utilizing big data analytics, especially during this early stage in the 2012 political cycle.

We got a good overall look at the issue from the story, “Government Healthcare and Analytics Make a Good Team,”  showed how, as the title implies, this pairing is making some impressive waves in the world.

Another story, “Social Media and Politics Share Big Data Love”  showed us how Ron Paul and others have utilized social media to get a better take on the issues.

Finally, the most promising of our stories, “Government Grows Into Big Data Workhorse”  shows how governments around the globe could kick start a big data revolution.

Analytics and big data are growing by leaps and bounds. However, it seems as if government can be its best friend and often tries to be so. We’re going to keep chronicling this partnership, because we sense big things on the horizon.

Follow the Inteltrax news stream by visiting www.inteltrax.com.

Patrick Roland, Editor, Inteltrax, February 6, 2012

Sponsored by Pandia.com

Checklist: Before you Escalate a Ticket to Microsoft Support

February 6, 2012

Joel Oleson of SharePoint Joel blog recently published a list of “7 Things You Should Do Before You Escalate to Microsoft Support” when troubleshooting a system issue. Oleson’s in-depth list goes beyond the obvious troubleshooting that Tier 2, Tier 3, and Engineering should do and includes checklist items such as reading up on your service pack and cumulative update level, rebooting, working with the entire team to isolate the issue, and reviewing code. First on the list:

You know one of the first things Microsoft support will want to know is what version and patch level you are at. If you’re way back, they are going to ask you to upgrade. At a minimum you should be on the latest service pack to address the majority of bugs they will point to. Now understanding that there are different tolerances to patching, this will be something you will need to decide. My recommendation is you don’t install a CU unless you need it. Well, when you’re dealing with what you think is a bug, there’s a chance it’s fixed a CU rollup or more recent CU.

Oleson also suggests reaching out to social solution forums, such as Twitter or the Microsoft Newsgroups.

Steps to help prevent long man hours on the phone with tech support while your system is not functioning properly are, of course, welcome. But this checklist sure sounds like a lot of trouble. Depending on your organization, you may not want to devote the time and effort for extensive troubleshooting prior to calling tech-support. We think it would be easier to go with a simple third-party solution like Mindbreeze, cutting down on the costly man hours.

Fabasoft Mindbreeze Enterprise provides consistent and comprehensive information access to both corporate and Cloud sources. The seamless Cloud solution makes sure you find the right information you need at any time. Check out the full suite of solutions at Fabasoft Mindbreeze.

Philip West, February 6, 2012

Sponsored by Pandia.com

Semantic Wranglers to Tame Media Content

February 6, 2012

When the prolificacy of the media scape overwhelms, it is semantic technology to the rescue. So declares ReadWriteWeb in “Semantic Tech the Key to Finding Meaning in the Media.” Writer Chris Lamb maintains that today’s deluges of information have made attention span the prize, and delivering relevancy the key. Strategies have included tapping readers’ social graphs, profiles, and preferences to filter news content. Lamb writes:

These current approaches are doomed. With respect to social graph curation, people have different roles at during different times. On the weekend, a reader might be interested in arts, entertainment and sports news based on a friends and family. During the week, this same person may be interested in business news based on recommendations from trading partners in the capital markets. How do readers seamlessly reconcile this?

Lamb doesn’t have the answer, but says he does know what technologies will underlie the eventual solutions: tagging, semantic extraction, disambiguation, and linked data structures (including cloud data). See the write up for more the reasoning behind each.

Semantic technology can perform useful functions. Rich media pose some special challenges. Among them are the issues of data volume and available processing power, latency, and variability in indexable content. What about a silent movie? What about a program which features interviews with individuals with a substance abuse problem who speak colloquially with a mumble?

Cynthia Murrell, February 6, 2012

Sponsored by Pandia.com

Cignifi Uses Mobile Phone Usage to Discern Credit Risk

February 6, 2012

There’s a new predictive analytics twist in the realm of credit worthiness. Slashdot informs, “Banks Using Mobile Phone Usage to Gauge Credit Risk.” Should’ve known—everything now comes back to the phone.

Startup Cignifi focuses on consumers who use mobile phones but have no access to formal financial services. In the absence of credit histories, the company has developed software that makes credit risk predictions based on phone usage patterns. Writer Hugh Pickens explains,

The way you use your phone is a proxy for your lifestyle say the developers. ‘We’re looking at things like the length of calls, the time of day, and the location you make them from. Also things like whether you top up [a pre-paid SIM card] regularly. We want to see how stable the patterns are. When you look at that, you can create these behavioral clusters that give you information about users’ appetite for new [financial] products, and their ability to repay a debt.’

Cignifi is currently operating in Brazil, and is looking to expand to other limited banking countries like China, India, the Philippines, and Mexico. Deployment in the US is not planned anytime soon. The company is headquartered in Cambridge, Massachusetts, and has offices in Sao Paulo, Brazil and Oxford, England. In fact, it was behavioral mathematicians in Oxford who developed the technology. Go figure.

Cynthia Murrell, February 6, 2012

Sponsored by Pandia.com

Bridging the Gap of Social Business Needs with SharePoint

February 3, 2012

Social business, social media, anything social and it is written up as a weakness in SharePoint.  Widely adopted as a broad solution, SharePoint is not exactly end-user friendly or intuitive.  The SharePoint Social blog conquers this very topic in, “39 Solutions for Doing Social Business with SharePoint.”

The author proposes:

Doing Social Business with SharePoint is easy and hard at the same time.  Easy, because SharePoint has lot’s of basic social functions build in like mysites, ratings, content tagging, blogs, wikis, noteboards, and more. Just start to use them.  Hard, because the basic out of the box functions SharePoint falls short of many end-user expectations around social. Customization or the addition of third-party products is needed.

Agreeing with the author above, customization of SharePoint or a third-party solution must be implemented.  However, third-party solutions are a much easier answer to the question than customization.  Saving time and costly man-hours, there are many good third party solutions that seamlessly provide SharePoint end users with the added functionality so desperately needed.

One solution that is particularly smart and efficient is Fabasoft Mindbreeze.  Its suite of solutions solves all the problems listed by our author, including: mobile, website customization, and connectors to other software.  Mindbreeze is one solution that works alongside SharePoint but builds connections through an organization’s entire system.

Fabasoft Mindbreeze Enterprise is the leading solution for fast and comprehensive access to corporate-wide knowledge. Fabasoft Mindbreeze Enterprise searches all structured and unstructured data (e-mails, documents, contracts, contacts, notes etc.) within seconds and provides all relevant information structured, prioritized and ready for further use. Staff resources are released to concentrate on their actual task.

Read more about the entire suite of Fabasoft Mindbreeze offerings here.

Emily Rae Aldridge, February 3, 2012

Sponsored by Pandia.com

NASA and Technical Information Search

February 2, 2012

I recall a Popular Science feature called “The Top 10 Failed NASA Missions.” I dug through my files and the story ran in March 2009. You can find a version of the article online, at least today, February 2, 2012, at 8 30 am Eastern. Tomorrow? Who knows.

image

A happy quack to The Doctor Weighs In.

Among the flops mentioned were:

  • The Orbiting Carbon Observatory. I thought that the test lasted 17 minutes was interesting.
  • Helios. This solar powered flying wing thing managed a 30 minute flight before crashing.
  • Genesis. After catching “pieces of the sun” as Popular Science phrased it, the parachute did not open, but scientists were able to pick up pieces from the Utah desert. Progress!
  • SBIRS. This was a passel of surveillance satellites. I don’t know much about SBIRS beyond the $10 billion cost overrun. According the Popular Science, one government official described SBIRS as a “useless ice cube.”

I was curious about post 2009 NASA activities.  I could not locate a historical run down of alleged missteps, but I found “NASA Glory Mission Ends in Failure”, published by the BBC. The article asserted:

The Glory satellite lifted off from California on a quest to gather new data on factors that influence the climate. But about three minutes into the flight, telemetry indicated a problem. It appears the fairing – the part of the rocket which covers the satellite on top of the launcher – did not separate properly… Exactly the same problem befell NASA’s Orbiting Carbon Observatory (OCO) in 2009. It too launched on a Taurus XL rocket from the Vandenberg Air Force Base, and again the fairing failed to separate properly.

Wow. Exactly the same failure. The “Mishap Investigation Board” tackled the problem and apparently failed to fix the flop. I did a bit of poking around, and I learned that the NASA Safety Center analyzes system failures. In fact, there is a Web page called “System Failure Case Studies.” There are some interesting analyses, but I could not spot too many which focused on NASA’s own boo boos.

Curious about this apparent omission, I ran a query for NASA failure on www.usa.gov and www.science.gov. What did I learn? The top hit was from ASK magazine, a source which was new to me. The magazine’s “real” name is Ask the Academy, and it seems to be a Web site. What is interesting is that the top hit on USA.gov was “Success, Failure, and NASA Culture.” I read the article which was published originally in 2008. My hunch is that budget cuts are trimming the staff required to create original content. Recycling is a way to save some tax payer greenbacks I surmise. The 2008 write up republished on January 26, 2012 stated:

Improvement in system reliability came with increased bureaucracy, as systems engineering put a variety of crosschecks and reviews in place. System dependability improved, but these processes and technologies increased the cost of each vehicle. Eventually, and in response to pressures to decrease costs, engineers and managers cut back on safety and reliability measures.

The idea, I think, means that if something worked, then by eliminating the quality processes, the system which works is going to fail. I may not have that correct, but it seems that bureaucracy and efficiency help ensure failure. I never considered this management notion before, and frankly I am rejecting it.

In my experience, the processes which delivered success should be integrated into the work flow. Processes which do not contribute to success become the candidates for rationalization. In short, one engineers to deliver consistent success. One does not make decisions which deliver consistent failure.

The top hit on Science.gov was to “Failure Is Not an Option.” The hit was fascinating because it showed the Apollo 13 flight director in 1970. I did not recall this 1970 mission because I was indexing Latin sermons at some fourth rate university at the time. Wikipedia reminded me:

Apollo 13 was the seventh manned mission in the American Apollo space program and the third intended to land on the Moon. The craft was launched on April 11, 1970, at 13:13 CST. The lunar landing was aborted after an oxygen tank exploded two days later, crippling the service module upon which the Command Module depended. Despite great hardship caused by limited power, loss of cabin heat, shortage of potable water and the critical need to jury-rig the carbon dioxide removal system, the crew returned safely to Earth on April 17.

Okay, I suppose success means getting the crew back, which was a solid achievement in the midst of a mission failure.

So what?

Well, NASA is not exactly the government agency which resonates with consistent technology decisions. When it comes to search, much of the commercial scientific and technical search effort is a result of NASA’s need for an online index. That was in the 1970s, Apollo 13 time too.

Important developments in information access at NASA have been less frequent and, I would assert, few and far between. Today, NASA has a preference for Microsoft SharePoint, and we have learned has concluded its expensive procurement of an automated content indexing system. We are not sure which vendor is prepared to cope with exogenous complexity in the NASA environment.

We would assert that if NASA continues along its present course, successes will blended with some failures. One hopes that when it comes to search and retrieval, NASA makes informed decisions, not choices based on budget limitations, expediency, or overlooking exogenous factors such as complexity.

Stephen E Arnold, February 2, 2012

Sponsored by Pandia.com

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