Jargon: Chief Digital Officer
June 17, 2015
Navigate to “‘I Can Imagine a World Where We Have CDOs Instead of CIOs’ – Says Atkins CIO and CDO.” Sounds like a coinage designed to remove an important corporate function from reality.
I visited a company without a chief information officer. Hold that. The company did not have an information technology manager. Instead several individuals did different computery things. One of the senior managers told me, “We need to move everything to the cloud.”
Okay. The statement is easy to make, but without someone who knows about technology options, migration methods, work processes, and making technology do what users need to do their jobs.
The write up assumes that a company will have a CDO or chief digital officer. Well, many some companies have the funds to add a full time equivalent to manage “digital” zeros and ones. For me, the notion of a CDO is just a bit of a priority and responsibility problem.
The write up does not agree, stating:
The CIO and CDO of engineering juggernaut Atkins, Richard Cross, has weighed into the chief digital officer debate, suggesting that CDOs could one day replace CIOs.
The write up adds:
Cross, who told Computing yesterday that his job is to ensure that the firm is “digital by default” by 2020, said that despite some CIOs believing that the CDO role is just a ‘fad’, it could in fact replace the CIO position.
So, one person wants to have a more lofty title? I understand that, but it may be useful for the article to define the acronyms, provide some facts or semi facts about why the phrase “information technology manager” is not useful. I understand that there are some people who believe they know about social media, programming, marketing strategy and tactics, system architecture, and computing infrastructure. I have met a couple of people with this span of expertise.
The problem is that most companies today have pretty basic and quite difficult technical problems. These range from the Office of Personnel Management type of security issues to figuring out why the cost of the company’s Web site is rising more rapidly than any other information technology expense item. Search probably is a burr under employees’ saddles. The company is clueless when it comes to dealing with analytic methods which can be used by an employee quickly and easily.
The propensity to generate dorky buzzwords is blurring the very real technical work that organizations must do.
CDO? Forget that. Focus on the basics. Can employees locate the final version of the CEO’s PowerPoint used three days ago? How many organizations will have today’s staff on the payroll in five years? Heck, how many companies in business today will be viable in five years? My hunch is that doing the work is more important than printing a business card with a different title.
Stephen E Arnold, June 17, 2015
Video and Image Search In the News
June 17, 2015
There’s been much activity around video and image search lately. Is it all public-relations hype, or is there really progress to celebrate? Here are a few examples that we’ve noticed recently.
Fast Company reports on real-time video-stream search service Dextro in, “This Startup’s Side Project Scans Every Periscope Video to Help You Find the Best Streams.” Writer Rose Pastore tells us:
“Dextro’s new tool, called Stream, launches today as a mobile-optimized site that sorts Periscope videos by their content: Cats, computers, swimming pools, and talking heads, to name a few popular categories. The system does not analyze stream text titles, which are often non-descriptive; instead, it groups videos based only on how its algorithms interpret the visual scene being filmed. Dextro already uses this technology to analyze pre-recorded videos for companies … but this is the first time the two-year-old startup has applied its algorithms to live streams.”
Meanwhile, ScienceDaily reveals an interesting development in, “System Designed to Label Visual Scenes Turns Out to Detect Particular Objects Too.” While working on their very successful scene-classification tool, researchers at MIT discovered a side effect. The article explains that, at an upcoming conference:
“The researchers will present a new paper demonstrating that, en route to learning how to recognize scenes, their system also learned how to recognize objects. The work implies that at the very least, scene-recognition and object-recognition systems could work in concert. But it also holds out the possibility that they could prove to be mutually reinforcing.”
Then we have an article from MIT’s Technology Review, “The Machine Vision Algorithm Beating Art Historians at Their Own Game.” Yes, even in the highly-nuanced field of art history, the AI seems to have become the master. We learn:
“The challenge of analyzing paintings, recognizing their artists, and identifying their style and content has always been beyond the capability of even the most advanced algorithms. That is now changing thanks to recent advances in machine learning based on approaches such as deep convolutional neural networks. In just a few years, computer scientists have created machines capable of matching and sometimes outperforming humans in all kinds of pattern recognition tasks.”
Each of these articles is an interesting read, so check them out for more information. It may be a good time to work in the area of image and video search.
Cynthia Murrell, June 17, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Magic May Not Come From Pre-Made Taxonomies
June 17, 2015
There are hundreds of companies that advertise they can increase information access, retrieval and accuracy for enterprise search by selling prefabricated taxonomies. These taxonomies are industry specific and are generated by using an all-or-nothing approach, rather than individualizing them for each enterprise search client. It turns out that the prefabricated taxonomies are not guaranteed to help enterprise search; in fact, they might be a waste of money. The APQC Blog posted “Make Enterprise Search Magical Without Money” that uses an infographic to explain how organizations can improve their enterprise search without spending a cent.
APQC found that “best-practice organizations don’t have significantly better search technology. Instead, they meet employees’ search needs with superior processes and approaches the content management.”
How can it be done?
The three steps are quite simple:
- Build taxonomies that reflect how people actually think and work-this can be done with focus groups and periodically reviewing taxonomies and metadata. This contributes to better and more effective content management.
- Use scope, metadata, and manual curation to ensure search returns the most relevant results-constantly the taxonomies for ways to improve and how users are actually users search.
- Clear out outdated, irrelevant, and duplicate content that’s cluttering up your search results-keep taxonomies updated so they continue to deliver accurate results.
These are really simple editing steps, but the main problem organizations might have is actually implementing the steps. Will they assign the taxonomy creation task to the IT department or information professionals? Who will be responsible for setting up focus groups and monitoring usage? Yes, it is easy to do, but it takes a lot of time.
Whitney Grace, June 17, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Quick Tips for Increased SharePoint Productivity
June 16, 2015
For organizations that utilize SharePoint, increased efficiency is a continuous goal. Users want to get more out of their installation without a huge time commitment. Technology Tell covers some tips and tricks in their recent article, “8 SharePoint Tips for Greater Productivity.”
The article begins:
“As far a strategic workflows go within the corporate world, SharePoint is arguably one of the best productivity tools. It’s a platform that provides businesses and teams with opportunities to thrive. SharePoint grants access to streamlined methods for communication, management and motivation. But to be truly effective, SharePoint needs to be organized in terms of infrastructure, and its functions must be correctly carried out.”
What follows are eight simple tips for streamlining infrastructure and therefore usage. Stephen E. Arnold is also a good resource for additional tips and tricks. His Web service ArnoldIT.com has a helpful SharePoint feed that collocates SharePoint news and strategies. His lifelong career in search has made him an expert in the field, and his straightforward approach saves time and energy for the reader.
Emily Rae Aldridge, June 16, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Lexalytics: GUI and Wizard
June 12, 2015
What is one way to improve a user’s software navigational experience? One of the best ways is to add a graphical user interface (GUI). Software Development @ IT Business Net shares a press release about “Lexalytics Unveils Industry’s First Wizard For Text Mining And Sentiment Analysis.” Lexalytics is one of the leading companies that provides sentiment and analytics solutions and as the article’s title explains it has made an industry first by releasing a GUI and wizard for Semantria SaaS platform and Excel plug-in. The wizard and GUI (SWIZ) are part of the Semantria Online Configurator, SWEB 1.3, which also included functionality updates and layout changes.
” ‘In order to get the most value out of text and sentiment analysis technologies, customers need to be able to tune the service to match their content and business needs,’ said Jeff Catlin, CEO, Lexalytics. ‘Just like Apple changed the game for consumers with its first Macintosh in 1984, making personal computing easy and fun through an innovative GUI, we want to improve the job of data analysts by making it just as fun, easy and intuitive with SWIZ.’”
Lexalytics is dedicated to helping its clients enjoy an easier experience when it comes to data analytics. The company wants its clients to get the answers they by providing the tools they need to get them without having to over think the retrieval process. While Lexalytics already provides robust and flexible solutions, the SWIZ release continues to prove it has the most tunable and configurable text mining technology.
Whitney Grace, June 12, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Free Version of InetSoft Style Scope Agile Edition Available
June 10, 2015
The article titled InetSoft Launches Style Scope Agile Edition for Dashboarding and Visual Analytics on PRWeb tells of a free version of InetSoft’s application for visualizing analysis. Business users will gain access to an interactive dashboard with an easy-to-use drag and drop sensibility. The article offers more details about the launch:
“Advanced visualization types ideal for multi-dimensional charting and point-and-click controls like selection lists and ranger sliders give greater abilities for data exploration and performance monitoring than a simple spreadsheet offers. Any dashboard or analysis can be privately shared with others using just a browser or a mobile device, setting the application apart from other free BI tools… Setting up the software will be straightforward for anyone with power spreadsheet skills or basic knowledge of their database.”
Drawbacks to the free version are mentioned, such as being limited to two concurrent users. Of course, the free version is meant to “showcase” the company’s technology according to CMO Mark Flaherty. There is a demo available, to check out the features of the free application. InetSoft has been working since 1996 to bring users intuitive solutions to business problems. This free version is specifically targeted at smaller businesses who might be unable to afford the full application.
Chelsea Kerwin, June 10, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
A Loon Survivor: Facebook Lands Its Satellites
June 9, 2015
I know the quest to create a walled garden stimulates would-be AOLs thinking. I read “Facebook Has Scrapped Its Secret Plan to Build a $500 Million Satellite to Provide Cheap Internet in the Developing World.” It does appear to the addled goose that a person with some math sense calculated that operating Facebook satellites would be expensive. Facebook seems to be focusing its efforts on what the article called “ridiculously large drones.”
For me, maybe Google and its Loon balloons are a better deal. There is the problem of control, of course. Balloons drift, a fact which is evident at Kentucky Derby time when errant balloons come down in places not designed to accommodate large bags charged with hot air from open flames. I would be happier if some of this effort went into better information access, relevance, an useful information delivered to users looking for data.
Yahoo and AOL never had an opportunity to do the boom boom thing. What happens if a Facebook drone collides with a Loon balloon? Could a Jeff Bezos rocket take out both a drone and a Loon balloon? Who needs international dust ups. Corporations have to defend their turf, right?
Stephen E Arnold, June 9, 2015
Reasons for Start Up Failure
June 6, 2015
The start ups continue to pop out in the search and content processing sector. Many of these companies make some marketing noise and start a flow of social media content. Then the companies go quiet (Dieselpoint), shut down (Siderean), sell out (Autonomy, ISYS Search Software), or reposition themselves in an effort to appeal to a different market sector (Attivio which was “search” in a LinkedIn post has become “the data dexterity company).
Are there some common characteristics of start ups that fail? The answer is, “Yep.” Navigate to “Autopsy: Lessons from Failed Start Ups.” The list of items can be used as a yard stick against which to measure other flops and to gauge if what looks like a winner but may be a loser in VC’s clothing.
Good resource for MBAs, newly minted experts, and failed Webmasters trying to get “real.”
Stephen E Arnold, June 6, 2015
The Public Living Room
June 6, 2015
While much of the information that libraries offer is available via the Internet, many of their services are not. A 2013 Gallup survey showed that over 90 percent of Americans feel that libraries are important to their communities. The recent recession, however, forced local governments to cut library funding by 38 percent and the federal government by 19 percent. Some library users see the “public living room” (a place to read, access computers, research, play games, etc.) as a last bastion for old technology and printed material.
Alternet’s article. “Why Libraries Matter More Than Ever In The Age Of Google” highlights a new book by John Palfrey called BiblioTech that discusses how libraries can maintain their relevancy and importance in communities. Palfrey’s biggest argument is that humans are creating huge amounts of data, which is controlled by big and small tech companies. These companies are controlling what information is available for consumption, while libraries offer people the ability to access any type of information and free of charge.
Palfrey offers other reasons to continue using libraries: print and ink archives are more reliable than digital, how physical, communal space is important for communities and education, and how librarians are vital components.
“These arguments, however, rely too heavily on the humans-are-better-than-technology rationale where “better” is measured by technological rather than humanistic standards. If librarians have a higher success rate than Amazon’s algorithm at recommending books, this might not be true forever. Does that mean we won’t need librarians at some point? No, the dilemma of disappearing libraries is not just about efficiency, it’s also about values. Librarians recommend books because they are part of a community and want to start a discussion among the people they see around them—to solve the world’s problems, but also just to have a conversation, because people want to be near each other. The faster technology improves and surpasses human capability, the more obvious it becomes that being human is not merely about being capable, it’s about relating to other humans.”
Palfrey’s views are described as ideological and in many ways they are. Politicians cut funding, because they view libraries as archaic institutions and are blinded when it comes to the inequity when it comes to information access. Libraries indeed need a serious overhaul, but unlike the article explains, it is not simply updating the buildings and collections. It runs more along the lines of teaching people the importance of information and free information access.
Whitney Grace, June 7, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Google and Its Ageing Plumbing
June 4, 2015
Short Honk: Check out the diagram from a PhD thesis. You can find the document at http://malteschwarzkopf.de/research/assets/google-stack.pdf. Note that some parts of the GOOG date from the early days when the Alta Vista crowd left the totally clueless HP in the late 1990s. Will some of the older plumbing ever change in a substantive way? Google competitors hope that the 16 year old search giant suffers from progeria. False hope, however.
Stephen E Arnold, June 4, 2015
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