Social Media Listening on Facebook

June 9, 2015

The article on Virtual-Strategy Magazine titled NUVI and Datasift Join Forces to Offer Clients Access to Anonymized and Aggregated Facebook Topic Data explains the latest news from NUVI. NUVI is a growing platform for social media “listening”, allowing companies to combine and visualize the data from a variety of social media sites including Facebook, Twitter, Instagram, Reddit and more. NUVI is also the exclusive partner of Berkshire Hathaway subsidiary Business Wire. NUVI is now partnering with Datasift, which gives it access to collected and anonymous Facebook topic data, which includes such information as the brands being discussed and the events being held on Facebook. The article states,

“Access to this information gives marketers a deeper understanding of the topics people are engaging in on the world’s largest social platform and the ability to turn this information into actionable insights. With NUVI’s visually intuitive custom dashboards, customers will be able to see aggregate and anonymized insights such as age ranges and gender… “Our partnership with DataSift is reflective of our desire to continue to provide access to the valuable information that our customers want and need,” said CEO of NUVI.”

Tim Barker, Chief Product Officer of Datasift, also chimes in with his excitement about the partnership, while mentioning that the business value of the deal will not affect the privacy of Facebook users. At least the range of information businesses will glean from a post will not contain a specific user’s private data, just the post they probably have no clue is of value beyond the number of likes it gets.

Chelsea Kerwin, June 9, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

NSA Blanket Data Collection Preventing Accurate Surveillance

June 4, 2015

The article on ZDNet titled NSA Is So Overwhelmed with Data, It’s No Longer Effective, Says Whistleblower examines the concept of “bulk data failure” by the NSA and other agencies. William Binney, a whistleblower who has been out of the NSA for over a decade, says that the sheer amount of data the NSA collects leads to oversights and ineffective surveillance. The article states,

“Binney said he estimated that a “maximum” of 72 companies were participating in the bulk records collection program — including Verizon, but said it was a drop in the ocean. He also called PRISM, the clandestine surveillance program that grabs data from nine named Silicon Valley giants, including Apple, Google, Facebook, and Microsoft, just a “minor part” of the data collection process. “The Upstream program is where the vast bulk of the information was being collected,” said Binney.”

It appears that big data presents challenges even when storage, servers, and money are available. Binney blames the data overload for bungles that have led to the Boston bombing and Paris shooting. He believes the NSA had the information needed to prevent the attacks, but couldn’t see the trees for the forest. Smart data collection, rather than mass data collection, is his suggestion to fix this information overload.

Chelsea Kerwin, June 4, 2014

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Flaws in the Peer Review System

June 2, 2015

The article titled Does Peer Review Do More Harm Than Good? on Maclean’s explores the issues facing today’s peer review system. Peer review is the process of an expert looking over a scientific paper before it is published in order to double check the findings. It is typically unpaid and as a result, can take a long time. In an effort to solve the wait time problem, some journals started offering “fast tracking” or a hefty fee that would guarantee a quick turnaround for peer review. The article quotes Professor Alex Holcombe on the subject,

“It ran contrary to many of the scientific values that I hold dear,” says Holcombe, “which is: What appears in scientific journals is determined not by money, but rather the merit of the actual science.” He says fast-tracking is a formula for taking shortcuts—such tight timelines may force reviewers and editors to make decisions without proper scrutiny—and worries it will jeopardize reviewers’ neutrality.”

The article goes on to compare peer review to democracy- the best of all evils. But now predatory journals are posing as legitimate academic journals in an attempt to get money out of desperate-to-publish scientists. Not only is this exploitative, it also leads to bad science getting published. For scientists, the discrepancies may be obvious, but the article points out that journalists and politicians might not know the difference, leading to the spread of “crackpot views” without a base in science.

Chelsea Kerwin, June 2, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
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Google Plus Once the Future of Google Is NOT a Gone Goose

May 31, 2015

I read “Death of Google+ Greatly Exaggerated, Says Its Chief.” This came as a surprise to me. I don’t use any of the social media directly. We have software which squirts some info into various social media channels, but I am happily oblivious to the bloviating about the social media revolution. Isn’t Facebook a version of Geocities? Isn’t Twitter a messaging application? Isn’t Google Plus a chat/bulletin board system? You may find truth, beauty, and the American way in these social apps, but I see variations of email, the telephone, and the old school video conferencing of Databeam (a client decades ago).

The article reports that Google Plus is not dead. Okay, but I didn’t know it was doing much more than trying to figure out how to do what Orkut did before it found itself the object of a certain user cohort’s affections. What did those Brazilians do with Orkut? Gee, I just don’t know.

The write up says:

Google’s embattled social network is alive and well, the product’s boss said at a press event Thursday. But the team behind the product — which has had trouble gaining traction with consumers — is rethinking the goal of the service.

I suppose it is good to have a goal for an expensive, complex service which, if I read the passage correctly, is not exactly growing like Topsy, an electrocuted elephant. Those amusement parks are interesting places.

The new Google Plus will do the Flickr thing with automatic categorization. The new push is, according to the write up:

So why separate the photo features from Google+? Bradley said the social network has a new mission: to connect people based on shared interests. Earlier this month, Google announced a new feature for the product called Collections, which is similar to what rival Pinterest does with its online bulletin boards.

Now there is a “goal”? Splitting up Google Plus services? That rethinking is moving like the pre-electrocution elephant it seems.

Stephen E Arnold, May 31, 2015

SharePoint Is Back and Yammer Is Left Behind

May 28, 2015

Many old things become trend and new again, and even that holds true with software, at least in principle. The old functions of SharePoint are withstanding the test of time, and the trendy new buzzwords that Microsoft worked so hard to push these last few years (cloud, social, collaborative) are fading out. Of course, some of it has to do with perception, but it does seem that Microsoft is harkening back to what the tried and true longtime users want. Read more in the CMS Wire article, “SharePoint is Back, Yammer… Not So Much.”

The article sums up the last few years:

“But these last few years, Microsoft seemingly didn’t want to talk about SharePoint. It wanted to talk about Office 365, the cloud, collaboration, social, mobile devices and perpetual monthly licensing models. Yet no one appears to have told many of the big traditional SharePoint customers of these shifts. These people are still running SharePoint 2007, 2010 and 2013 happily in-house and have no plans to change that for many years.”

So it seems that with the returned focus to on-premises SharePoint, users are pleased in theory. However, it remains to be seen how satisfying SharePoint Server 2016 will be in reality. To stay tuned to the latest reviews and feedback, keep an eye on ArnoldIT.com and his dedicated SharePoint feed. Stephen E. Arnold is a longtime leader in search with an interest in SharePoint. His reporting will shed a light on the realities of user experience once SharePoint Server 2016 becomes available.

Emily Rae Aldridge, May 28, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

 

Tweet This: Ephemera in Google Search Results

May 20, 2015

Short honk: I know the tweet thing is popular with folks in San Francisco, law enforcement, and marketers with degrees in art history. For me, the tweet thing is a “feature” implemented by one of the goslings fooling around with this blog and our posts on Xenky.com about my new cyberosint book. Now the GOOG has re-embraced Twitter content. The read about this innovation, navigate to “A New Way to Discover Tweets.” The write up uses a compelling example; to wit: Taylor Swift.

Stephen E Arnold, May 20, 2015

Popular and Problematic Hadoop

May 15, 2015

We love open source on principle, and Hadoop is indeed an open-source powerhouse. However, any organization considering a Hadoop system must understand how tricky implementation can be, despite the hype. A pair of writers at GCN asks and answers the question, “What’s Holding Back Hadoop?” The brief article reports on a recent survey of data management pros by data-researcher TDWI. Reporters Troy K. Schneider and Jonathan Lutton explain:

“Hadoop — the open-source, distributed programming framework that relies on parallel processing to store and analyze both structured and unstructured data — has been the talk of big data for several years now.  And while a recent survey of IT, business intelligence and data warehousing leaders found that 60 percent will Hadoop in production by 2016, deployment remains a daunting task. TDWI — which, like GCN, is owned by 1105 Media — polled data management professionals in both the public and private sector, who reported that staff expertise and the lack of a clear business case topped their list of barriers to implementation.”

The write-up supplies a couple bar graphs of survey results, including the top obstacles to implementation and the primary benefits of going to the trouble. Strikingly, only six percent or respondents say there’s no Hadoop in their organizations’ foreseeable future. Though not covered in the GCN write-up, the full, 43-page report includes word on best practices and implementation trends; it can be downloaded here (registration required).

Cynthia Murrell, May 15, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Emojis Spur Ancient Language Practices

May 12, 2015

Emojis, different from their cousin emoticons, are a standard in Internet jargon and are still resisted by most who grew up in a world sans instant connection.  Mike Isaac, who writes the New York Times Bits blog, tried his best to resist the urge to use a colon and parentheses to express his mood.  Isaac’s post “The Rise Of Emoji On Instagram Is Causing Language Repercussions” discusses the rise of the emoji language.

Emojis are quickly replacing English abbreviations, such as LOL and TTYL.  People are finding it easier to select a smiley face picture over having to type text.  Isaac points to how social media platforms like Facebook, Twitter, Instagram, and Snapchat users are relying more on these pictograms for communication.   Instagram’s Thomas Dimson mentioned we are watching the rise of a new language.

People string emojis together to form complete sentences and sentiments.  Snapchat and Instagram rely on pictures as their main content, which in turn serves as communication.

“Instagram itself is a means of expression that does not require the use of words. The app’s meteoric rise has largely been attributed to the power of images, the ease that comes, for instance, in looking at a photo of a sunset rather than reading a description of one.  Other companies, like Snapchat, have also risen to fame and popularity through the expressive power of images.”

Facebook and Twitter are pushing more images and videos on their own platforms.  It is a rudimentary form of communication, but it harkens back to the days of cave paintings.  People are drawn to images, because they are easy to interpret from their basic meaning and they do not have a language barrier.  A picture of a dog is still the same in Spanish or English. The only problem from using emojis is actually understanding the meaning behind them.  A smiley face is easy to interpret, but a dolphin, baseball glove, and maple leaf might need some words for clarification.

Isaac finishes that one of the reasons he resisted emojis so much was that it made him feel childish, so he reserved them for his close friends and family.  The term “childish” is subjective, just like the meaning of emojis, so as they become more widely adopted it will become more accepted.

Whitney Grace, May 12, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Reading in the Attention Deficit World

May 12, 2015

The article on Popist titled Telling the Truth with Charts outlines the most effective and simple method of presenting the information on the waning of book-reading among Americans. While the article focuses on the effectiveness of the chart, the information in the chart is disturbing as well, stating that the amount of Americans who read zero books in 2014 is up to 23% from 8% in 1987. The article links to another article on The Atlantic titled The Decline of the American Book Lover. That article presents an argument for some hope,

“The percentage of young folks reading for pleasure stopped declining. Last year, the NEA found that 52 percent of 18-24 year-olds had read a book outside of work or school, the same as in the pre-Facebook days of 2002. If book culture were in terminal decline, this is the demographic where you’d expect it to be fading fastest. Perhaps the worst of the fall is over. “

The article demonstrates the connection between education level and reading for pleasure, which may be validation for many teachers and professors. However, there also seems to be a growing tendency among students to read, even homework, without absorbing anything, or in other words, to skim texts instead of paying close attention. This may be the effect of too much TV or

Facebook, or even the No Child Left Behind generation entering college. Students are far more interested in their grades than in their education, and just tallying up the numbers of books they or anyone else read is not going to paint an accurate portrait. Similarly, what books are the readers reading? If they are all Twilight and 50 Shades of Grey, do we still celebrate the accomplishment?

Chelsea Kerwin, May 12, 2014

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Search Left Out of the Collaborative Economy Honeycomb

May 8, 2015

I must admit that I knew very little about the collaborative economy. I used AirBnB once time and worried about my little test. I survived. I rode in an Uber car one time because my son is an aficionado. I am okay with the subway and walking. I ignore apps which allegedly make my life better, faster, and more expensive.

I saw a post which pointed me to the Chief Digital Officer Summit and that pointed me to this page with the amazing honeycomb shown below. The title is “Collaborative Economy Honeycomb 2: Watch It Grow

collaborative honeycomb

The hexagons are okay, but the bulk of the write up is a listing of companies which manifest the characteristics of a collaborative honeycomb outfit.

Most of the companies were unfamiliar to me. I did recognize the names of a couple of the honeycombers; for example, Khan Academy, Etsy, eBay (ah, delightful eBay), Craigslist, Freelancer, the Crypto currencies (yep, my Dark Web work illuminated this hexagon in the honeycomb for me), and Indiegogo (I met the founder at a function in Manhattan).

But the other 150 companies in the list were news to me.

But what caused me to perk up and pay attention was one factoid:

There were zero search, content processing, or next generation information access companies in the list.

I formed a hypothesis which will probably give indigestion to the individuals and financial services firm pumping money into search and content processing companies. Here it is:

The wave of innovation captured in the wonky honeycomb is moving forward with search as an item on a checklist. The finding functions of these outfits boil down to social media buzz and niche marketing. Information access is application centric, not search centric.

If I am correct, why would honeycomb companies in collaboration mode want to pump money into a proprietary keyword search system? Why not use open source software and put effort into features for the app crowd?

Net net: Generating big money from organic license deals may be very difficult if the honeycomb analysis is on the beam. How hard will it be to sell a high priced search system to the companies identified in this analysis? I think that the task might be difficult and time consuming.

the good news is that the list of companies provides outfits like Attivio, BA Insight, Coveo, Recommind, Smartlogic, and other information retrieval firms with some ducks at which to shoot. How many ducks will fall in a fusillade of marketing?

One hopes that the search sharpshooters prevail.

Stephen E Arnold, May 8, 2015

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