Google is Now My Maid
April 20, 2015
Google wants to make lives easier or so it claims. In many ways the search engine giant has. They have free email, Web storage, an office program suite, YouTube, open source code community, maps, TV, access to books, and did we mention they have a search engine? Taking a queue from mobile phone voice activation services like Siri, Google wants to help people find local services. BuzzFeed reports that “Google Wants To Send You A Plumber” and a contractor, maid, lawn services, roofer, and an HVAC technician.
“Sources close to the company told BuzzFeed News that Google plans to announce a new product aimed at connecting Google search users with local home-service providers — like plumbers and electricians — at an advertising conference later this spring. The product will be integrated into Google’s core search offering and is intended to capitalize on search intent, turning queries about home improvement tasks into engagement with home-service providers.”
Google has increased its accuracy with local search results, but they have decided to take it a step further with a new service. Most of the search results for local services are littered with directed Google AdWord advertisements. Google wants to act as an intermediary for people and home services providers. Google would directly connect people with the home services providers and act as an unseen partner in the transaction.
It is unsure of how Google would directly connect the two parties, but it comes on the tails of another home services deal between Amazon and TaskRabbit. The article points out how Google is the only company capable of rivaling Amazon in such an endeavor. The bigger question is what will they do and how will they do it? Maybe they will borrow ideas from Uber and Lyft.
Whitney Grace, April 20, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
Quote to Note: Search and Its Infancy
April 19, 2015
Navigate to “Moving Search Forward.” Here’s the Marissa Mayer quote which I highlighted:
We firmly believe that search is still in its infancy – and this partnership marks the next chapter in our exploration of how to make search truly great.
Like Penelope’s suitors, vendors are pretty convincing until Ulysses turns up. By the way, search has been a thing for more than 50 years, and I am getting tired of the “baby” metaphor. Search has plateaued, and it will take more than a former Googler’s rah rahs to make a difference.
Stephen E Arnold, April 19, 2015
France Cooks Boeuf Google Be Gone
April 19, 2015
I read “French Senate Backs Bid to Force Google to Disclose Search Algorithm Workings.” The Google is going to be Googley. My hunch is that the GOOG will take the approach of a trois etoile chef and keep some of the ingredients in a classic French dish under wraps. The French Senate, on the other hand, may concoct a dish, like revenge, best served cold, Boeuf Google Be Gone. Will French online users kick their Google habit? Perhaps France will embrace Dassault Exalead or Qwant? Will the groups which annoyed Caesar prevail?
Stephen E Arnold, April 19, 2015
ttwick Deal Search
April 18, 2015
At lunch on Friday, one of the 20 somethings who gnaw at me like locusts in an Illinois corn field, I learned about a “revolutionary”, “Google killing,” super search system. I listened to the champion’s explanation of semantic search, next generation architectures, yadda yadda.
I navigated to the Web site www.ttwick.com and learned that there is a demo and an application of the search technology to deals. I allowed the service to “know” my location, which is of modest assistance because we are testing virtual private network vendors, but ttwick seemed happy enough to know I was someplace.
I ran a query for but when I clicked on the “search box” which displayed my location, this is what the system displaced to me:
The dark vertical panel on the left was difficult for me to read. I am 70 years old, wear trifocals, and have some difficulty discerning pale blue text against a black background. One of the sharp eyed 20 somethings pointed out that the black vertical panel allowed me to click and narrow the results list to entertainment, food, health, and baby along with the catchall Miscellaneous.
I saw a service called Deal Chicken. This strikes me as somewhat similar with the addition of hotlinks to winnow results. I will add the ttwick engine to my list. I do want my abdomen to look just like the one in the Body Allure ad.
Stephen E Arnold, April 18, 2015
The Law of Moore: Is Information Retrieval an Exception?
April 17, 2015
I read “Moore’s Law Is Dead, Long Live Moore’s Law.” The “law” cooked up by a chip company suggests that in technology stuff gets better, faster, and cheaper.” With electronic brains getting, better, faster, cheaper, it follows that phones are more wonderful every few weeks. The logic applies to laptops, intelligence in automobiles, and airline related functions.
The article focuses on the Intel-like world of computer parts. The write up makes this point which I highlighted:
From 2005 through 2014, Moore’s Law continued — but the emphasis was on improving cost by driving down the expense of each additional transistor. Those transistors might not run more quickly than their predecessors, but they were often more power-efficient and less expensive to build.
Yep, the cheaper point is significant. The article then tracks to a point that warranted a yellow highlight:
After 50 years, Moore’s Law has become cultural shorthand for innovation itself. When Intel, or Nvidia, or Samsung refer to Moore’s Law in this context, they’re referring to the continuous application of decades of knowledge and ingenuity across hundreds of products. It’s a way of acknowledging the tremendous collaboration that continues to occur from the fab line to the living room, the result of painstaking research aimed to bring a platform’s capabilities a little more in line with what users want. Is that marketing? You bet. But it’s not just marketing.
These two points sparked my thinking about the discipline of enterprise information access. Enterprise search relies on a wide range of computing operations. If these operations are indeed getting better, faster, and cheaper, does it make sense to assume that information retrieval is also getting better, faster, and cheaper?
What is happening from my point of view is that the basic design of enterprise information access systems has not changed significantly in the last decade, maybe longer. There is the content acquisition module, the normalization or transformation module, the indexing module, the query processing module, the administrative module, and other bits and pieces.
The outputs from today’s information access systems do not vary much from the outputs available from systems on offer a decade ago. Endeca generated visual reports by 2003. Relationship maps were available from Inxight and Semio (remember that outfit) even earlier. Smart software like the long forgotten Inference system winnowed results on what the user sought in his or her query. Linguistic functions were the heart and soul of Delphes. Statistical procedures were the backbone of PLS, based on Cornell wizardry.
Search and retrieval has benefited from faster hardware. But the computational burdens piled on available resources have made it possible to layer on function after function. The ability to make layers of content processing and filtering work has done little to ameliorate the grousing about many enterprise search systems.
The fix has not been to deliver a solution significantly different from what Autonomy and Fast Search offered in 2001. The fix has been to shift from what users’ need to deal with business questions to:
- Business intelligence
- Semantics
- Natural language processing
- Cognitive computing
- Metadata
- Visualization
- Text analytics.
I know I am missing some of the chestnuts. The point is that information access may be lagging behind certain other sectors; for example, voice search via a mobile device. When I review a “new” search solution, I often find myself with the same sense of wonder I had when I first walked through the Smithsonian Museum: Interesting but mostly old stuff.
Just a thought that enterprise search is delivering less, not “Moore.”
Stephen E Arnold, April 17, 2015
Improving the Preservica Preservation Process
April 17, 2015
Preservica is a leading program for use in digital preservation, consulting, and research, and now it is compatible with Microsoft SharePoint. ECM Connection has the scoop on the “New Version Of Preservica Aligns Records Management And Digital Preservation.” The upgrade to Preservica will allow SharePoint managers to preserve content from SharePoint as well as Microsoft Outlook, a necessary task as most companies these days rely on the Internet for business and need to archive transactions.
Preservica wants to become a bigger part of enterprise system strategies such as enterprise content management and information governance. One of their big selling points is that Preservica will archive information and keep it in a usable format, as obsoleteness becomes a bigger problem as technology advances.
“Jon Tilbury, CEO Preservica adds: ‘The growing volume and diversity of digital content and records along with rapid technology and IT refresh rates is fuelling the need for Records and Compliance managers to properly safe-guard their long-term and permanent digital records by incorporating Digital Preservation into their overall information governance lifecycle. The developing consensus is that organizations should consider digital preservation from the outset – especially if they hold important digital records for more than 10 years or already have records that are older than 10 years. Our vision is to make this a pluggable technology so it can be quickly and seamlessly integrated into the corporate information landscape.’ ”
Digital preservation with a compliant format is one of the most overlooked problems companies deal with. They may have stored their records on a storage device, but if they do not retain the technology to access them, then the records are useless. Keeping files in a readable format not only keeps them useful, but it also makes the employee’s life who has to recall them all the easier.
Whitney Grace, April 17, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
Exorbyte Pivots and Slows Twitter Stream
April 16, 2015
I was doing a routine check of search vendor Web sites. I noticed that Exorbyte, a search vendor recognized as a Deloitte Technology Fast 50 company in 2o10, has pivoted from eCommerce to identify resolution. What I find interesting is that there are some similarities with WCC Group’s strategy. That company focuses on the human resource and government approach to human information.
Here’s the new look for the Exorbyte Web site:
Exorbyte, like other search vendors, is responding to market signals for security related functions. Coincident with this shift, Exorbyte slowed its stream of Twitter posts. There is considerable chatter about smart software like IBM Watson (Thomas or Sherlock version?). Exorbyte is another example of a vendor with search as a core function and with a positioning that does not evoke the associations of European enterprise search vendors which have been a source of some consternation.
Stephen E Arnold, April 16, 2015
Mobile Office 365 Usage on the Rise
April 16, 2015
A recent study by harmon.ie has found that Mobile Office 365 is growing quickly among its users. Mobile is a huge consideration for all software companies, and now the data is proving that mobile is the go-to for even heavy-hitting work and enterprise applications. Read more in the AppsTechNews article, “The state of mobile Office 365 usage in the workplace – and what it means for SharePoint.”
The article begins with the research:
“24% of harmon.ie mobile users are now using mobile Office 365 in the cloud, compared to 18% six months ago. Not surprisingly, the most popular activity conducted by business users on mobile devices was online and offline document access, according to 81% of the vote. 7% most frequently use their mobile devices to add a SharePoint site, while 4% prefer to favourite documents for later offline access.”
Retrieval is still proven to be the most common mobile function, as devices are still not designed well for efficient input. To keep up with future developments regarding mobile use in the enterprise, stay tuned to ArnoldIT.com. Stephen E. Arnold has made a career out of following all things search, and his SharePoint feed is an accessible place to stay tuned in to the latest SharePoint developments.
Emily Rae Aldridge, April 16, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
Yahoo: A Portion of Its Fantastical Search History
April 15, 2015
I have a view of Yahoo. Sure, it was formed when I was part of the team that developed The Point (Top 5% of the Internet). Yahoo had a directory. We had a content processing system. We spoke with Yahoo’s David Filo. Yahoo had a vision, he said. We said, No problem.
The Point became part of Lycos, embracing Fuzzy and his round ball chair. Yahoo, well, Yahoo just got bigger and generally went the way of general purpose portals. CEOs came and went. Stakeholders howled and then sulked.
I read or rather looked at “Yahoo. Semantic Search From Document Retrieval to Virtual Assistants.” You can find the PowerPoint “essay” or “revisionist report” on SlideShare. The deck was assembled by the director of research at Yahoo Labs. I don’t think this outfit is into balloons, self driving automobiles, and dealing with complainers at the European Commission. Here’s the link. Keep in mind you may have to sign up with the LinkedIn service in order to do anything nifty with the content.
The premise of the slide deck is that Yahoo is into semantic search. After some stumbles, semantic search started to become a big deal with Google and rich snippets, Bing and its tiles, and Facebook with its Like button and the magical Open Graph Protocol. The OGP has some fascinating uses. My book CyberOSINT can illuminate some of these uses.
And where is Yahoo in the 2008 to 2010 interval when semantic search was abloom? Patience, grasshopper.
Yahoo was chugging along with its Knowledge Graph. If this does not ring a bell, here’s the illustration used in the deck:
The date is 2013, so Yahoo has been busy since Facebook, Google, and Microsoft were semanticizing their worlds. Yahoo has a process in place. Again from the slide deck:
I was reminded of the diagrams created by other search vendors. These particular diagrams echo the descriptions of the now defunct Siderean Software server’s set up. But most content processing systems are more alike than different.
The Evolution of SharePoint Online Collaboration
April 14, 2015
SharePoint Online is quickly playing catch up to the on-premises version, but the fact that they weren’t identical from the start is still perplexing. Tech Target explores the topic further in their article, “Following the SharePoint Online Collaboration Evolution.”
The article sums up the current situation:
“To an outsider, it would appear that SharePoint would have been the perfect one-to-one on-premises and cloud server option, considering it’s a Web-based option. However, it’s more complex than a move in data center location that’s local to Microsoft. And in terms of development, much of the effort has gone into the option that will drive the migration to Office 365 and the revenue from such a move, which is Exchange Online.”
Hybrid enablement is one area that SharePoint 2016 watchers are keeping a close eye on, as part of an overall focus on bringing more Office 365 experiences to on-premises customers. On the other side of the coin, certain online features are being strengthened by their reliance on SharePoint on-site under the hood. Look for Delva, Office 365, and OneDrive for Business among others. Overall, the future of SharePoint is exciting but still coming into focus. Keep an eye on ArnoldIT.com, a Web service run by a longtime search expert Stephen E. Arnold. His SharePoint feed will make additional SharePoint news accessible as it becomes available.
Emily Rae Aldridge, April 14, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
-
- Subscribe to Beyond Search
Feature archive
News archive
-
