Mindbreeze Offers Standalone Enterprise Solution

November 14, 2011

CMS Wire follows the latest trends in enterprise CMS in “Forrester Wave Q4 2011: Bye-Bye Enterprise CMS Suites, Content-Centric Apps Are King.”  Content needs are becoming more complex and organizations are turning to multiple solutions and away from a single CMS suite.

“The first dynamic that the Forrester report identifies shows that companies are no longer looking to a single enterprise CMS suite to solve all their content needs.  There are a number of reasons for this, but looming over them all is the fact that changing content-types and greater use of, and need to manage, unstructured content is pushing many companies to use whatever application suits, from whatever vendors are providing those applications, to solve specific business problems.  And then, of course, information workers have to be able to use all these applications.”

Relying on the variety of vendors might not be the solution to the changing enterprise landscape.  Instead, choosing an agile and capable vendor like Mindbreeze seamlessly solves all of your business needs on multiple levels: mobile, web, and enterprise.   When multiple vendors are utilized, information workers are forced to train on a variety of platforms and applications.  Using one flexible solution like Mindbreeze saves valuable training time.

“SharePoint, and in particular the new release, Forrester argues, which provides ‘ECM for the masses’ has forced many vendors to rethink strategies and move towards more content-centric development.  As a result, competing vendors have been obliged to move toward specific content sets to differentiate themselves from it. Consequently, the market is now divided into a number of different types of players.”

Instead of being forced into this trend, and choosing different vendors for different content, choose one reliable vendor like Fabasoft Mindbreeze.  Applications are still content-centric, but in a smart and streamlined way, all underneath the banner of one dependable name.

*Disclaimer – Mindbreeze is currently upgrading their website.  Links will be checked and if problems arise they will be updated.  Thanks for your patience.

Emily Rae Aldridge, November 14, 2011

MIndbreeze Mobile for SharePoint

November 8, 2011

Mobile devices are quickly gaining ground on personal computers as the primary entry point to the internet and other online resources. Any discussion of enterprise software is incomplete without devoting attention to mobile access. Waldek Mastykarz analyzes the effectiveness of SharePoint 2010’s mobile device support in, “Inconvenient SharePoint 2010 Mobile Redirect.” Mastykarz’s main complaint with SharePoint mobile access is its unsuitability for internet-facing Web sites because its lack of support for anonymous users. We learned:

Not only is the standard mobile experience useless on an Internet-facing website, but it also cannot be turned off. The mobile redirect is baked into the request processing module provided with SharePoint (the SPRequestModule HTTP module) and there is no on/off switch provided that you could flip to make it go away.

The author explains several workaround options for mobile access, but is quick to mention that no workaround is seamless and none completely fix SharePoint’s limitations. A solution like Fabasoft Mindbreeze Mobile is a better overall fit for this and other SharePoint shortcomings. We learned from Fabasoft that:

Fabasoft Mindbreeze Mobile uses a browser-based Client that is specifically adapted to the requirements of smart phones such as BlackBerry, iPhone and Android. Only three kilobytes of memory and the installation of one single certificate are required. After these steps are taken, the corporate installation of Fabasoft Mindbreeze Enterprise – and thus all connected data sources – can be accessed through the usual Mindbreeze URL.

Additionally, Mindbreeze maintains continuous checks of existing access rights. Improving the users’ experience, every information object can be opened in Mindbreeze mobile in a preview mode that features the accompanying metadata. Enterprise solutions are useless without effective and efficient mobile solutions. Look into Mindbreeze as a good solution for increasing the usability of SharePoint’s mobile enterprise access.

Emily Rae Aldridge, November 8, 2011

Sponsored by Pandia.com

The Appification of Finding Info

October 29, 2011

It looks like another intelligence company is moving analytics access to the iPad. According to the October 4 news release “FirstRain’s New iPad App Delivers Visual Business Monitoring,”  analytics software company FirstRain recently launched an iPad app that allows customers to quickly scan and understand critical market developments impacting their businesses with the convenience of a tablet device.

The app has several exciting new features including: Seamless integration with your Web-based and iPhone or Android environment, prioritized views of the highest-value, real-time content, and an easy, intuitive look-and-feel which quickly shows you relevant real-time updates on topics, companies and industries.FirstRain CEO Penny Herscher said:

Knowing and understanding critical developments that impact your revenue, your customers and your market has never been this quick or easy. We work closely with our customers, and it’s clear they want to consume FirstRain’s unique Business Web intelligence wherever they are or on whatever device they’re using. FirstRain for iPad offers an elegant way for users to quickly absorb the high-value intelligence uncovered, delivered and prioritized by our patented Business Monitoring Engine.

While this product seems like a great new addition to the analytics software arsenal, I wonder if end users will simply take a quick look, make a decision, and then learn that the data was misunderstood. While speed is good, it is not the answer to every analytics challenge.

Jasmine Ashton, October 29, 2011

Sponsored by Pandia.com

Voice Search: Getting Siri-ly

October 26, 2011

There is more hostility in the next search interface wars, and this time it sounds vaguely similar to a gaggle of middle school girls badmouthing the one lucky kid who got the newest thing.

At the recent AllThingsD conference, Google’s head of Android, Andy Rubin, made some snide comments about Apple’s Siri interface. Rubin said there shouldn’t be a distinction between tablet apps and phone apps, and he also believes your phone shouldn’t be an assistant. It should be for communicating. He must have momentarily forgot about Android’s apps and Google’s voice searches. Microsoft’s Windows Phone president, Andy Lee, also criticized Siri, saying it “isn’t super useful” and that Windows Phone 7’s voice interactivity uses “the full power of the internet, rather than a certain subset.

Fast Company’s article, “Why Google And Microsoft Are Bad-Mouthing Apple’s Chatty Siri” tells us more about the new interface:

“One thing Siri does that may have both Google and Microsoft quaking in their boots is to act as a first sift “layer” for users trying to query the internet for information. When you speak to Siri the data gets whizzed off by Apple to its cloud servers, where the speech is processed and then interpreted–a process that, we imagine, involves trying to see if the query is answerable via a fact-based query to Wolfram Alpha… or a review-based query via Yelp…”

In my opinion, Google and Microsoft must be nervous. Maybe Siri could interfere with Google and Bing ad revenue? Siri is offering a very novel way of interacting with your device, a program that is just in its beta phase with plans to move to the iPad and the Mac. Looks like Google and Microsoft may be getting a bad rep for falling behind, and my advice is to leave the gossip for middle school and catch up.

Andrea Hayden, October 26, 2011

Sponsored by Pandia.com

Tableau 6.1 Available for Apple iPad

October 25, 2011

App mania is in full stride.

Seattle based rapid-fire business intelligence software producer, Tableau Software, http://www.tableausoftware.com/ has gained recognition for performing “simple business analytics,” has now made Tableau 6.1  available for public use and can be made available on the iPad. This is important because most apps insulate the user from of the messy fiddling old style enterprise applications required. Some were beyond the MBA and required a programmer, who, in theory, could verify that data were clean and the functions appropriate to the data set available.

The Tableau blog post “Tableau Makes Business Intelligence Faster and Mobile”  states:

The new version delivers automatic touch and gesture optimized support for the Apple iPad, whether views are accessed via Tableau’s new iPad App or via Mobile Safari. In addition, Tableau enhanced its in-memory analytics engine with increased query and loading performance. People can also rapidly update existing extracts in Tableau’s data engine. Other improvements include localization and new maps.”
In addition to having an even faster in-memory data engine, what’s really cool about this new version is that through the new iPad app, you can still create quick and easy interactive dashboards and reports from both Tableau Server and Tableau Public. There is no need for up-front design changes or maintaining multiple versions of workbooks to serve multiple platforms and when a view is accessed from the iPad, Tableau automatically detects and optimizes the user experience.

Several observations:

  1. Will end users know what data delivered the output?
  2. Are the data fresh? How will end users know?
  3. Will end users make a decision based on a graph and some highlights?

Our thought is, “Many users will accept what’s on the iPad as accurate.” In some situations, the assumption may be incorrect by a little or a lot.

For more information on Tableau 6.1 and any other Tableau happenings, feel free to check out the company blog.

Jasmine Ashton, October 25, 2011

Sponsored by Pandia.com

Is Mobile Search a Slam Dunk for the Google?

October 17, 2011

Can Mobile Search Be as Big for Google as Desktop Search? generated some poobahing in the digital anther today. I can answer the question:

Google sure wants it to be.

In our work, we look at search in different “environments.” The mobile terrarium is one crazy place. Different demographics do quite different things. As a result, “search” is losing what semblance of meaning it had. Here are three examples

  • Little kids don’t search. Little kids immerse themselves in a flow. Yikes, ads don’t work the same way in the pre literate world of the two year old fooling with an iPad.
  • Type A professionals don’t type lots of stuff into small devices when moving around. Excuse me. I call someone or use a short cut. Yikes, bad for ads.
  • College students watch videos and send Facebook messages. A search is more like a question fired off to someone who is in the person’s “friend” list. Yikes. Another problem for the Google. Maybe Facebook has an edge at the moment, but there is always Google+ or Google Plus. Try and search for that name from a BlackBerry that doesn’t work. Yikes. Bad for ads.

Net net: Google is a company forged in the portal days of the late 1990s. Mobile is a newish thing and requires newish solutions. Think Google finds these examples a slam dunk? I don’t.

Stephen E Arnold, October 17, 2011

Sponsored by Pandia.com

Google Fixes Maps in 15 Minutes

October 15, 2011

Google Maps covers an impressive amount of data, and relies on Google’s Map Maker editing service to keep all of that data correct and current.  How long does it take for such a large and widely used API to correct or update its information?  The question is explored in, “Guess How Long it Takes to Fix Google Maps: It’s Faster Than You Might Think.”
The article explains the speed of the process:

Let’s say that an address or landmark is wrong on Google Maps and someone, somewhere uses Google Map Maker to fix it. How long does it take to show up in Google Maps? And how long does it take to populate out into all the embedded Google Maps around the world that are powered by the Google Maps API, the most popular API in the world? According to the company this week, it now takes as little as fifteen minutes.

Now that’s customer service.  Lots of competition in mobile apps, especially in maps, drives Google to keep refresh rates very high, and update times very short.  To stay dominant in this market, Google has to stay fast.

Emily Rae Aldridge, October 15, 2011

 

Oracle Plans for CRM Expansion

October 12, 2011

The consulting firm Ovum is weighing in on Oracle’s pending acquisition of InQuira; a move that expands Oracle’s CRM capabilities.  Read the full review at, “InQuira buyout firms up Oracle CRM sway.”

Oracle’s pending acquisition of InQuira is a sensible move, providing it with tools to help enterprises unify web information with internal CRM data and provide more targeted sales, marketing, and customer service. Although Oracle already had a partnership and integration with InQuira, the acquisition will ensure that knowledge becomes an intrinsic part of Oracle Siebel and Oracle Fusion CRM applications.

Just as every other sector of the corporate world, customer service channels will need to respond to the ever-changing mobile technology.  Oracle will likely bring InQuira’s information expertise to work alongside its already successful suite of process management and business expertise products.  The match is a good one and will likely prove fruitful for Oracle.

Emily Rae Aldridge, October 12, 2011

http://www.telecomseurope.net/content/inquira-buyout-firms-oracle-crm-sway?page=0%2C0

Quote to Note: Google on Motorola Mobility

October 4, 2011

Quote to note. We read “Google’s Schmidt Says Acquisition of Motorola Won’t ‘Screw Up’ Android”. In addition to the professional sounding phraseology in the Bloomberg news story, we noted this passage:

The Android ecosystem is the No. 1 priority, and that we won’t do anything with Motorola, or anybody else by the way, that would screw up the dynamics of that industry,” Schmidt said in an Oct. 1 interview with Bloomberg Television’s Erik Schatzker in Nantucket, Massachusetts. “We need strong, hard competition among all the Android players. We won’t play favorites in the way people are concerned about.

Okay. So if Google owns a company like Motorola Mobility and provides support to that outfit, will the treatment of Motorola be identical to the treatment of other Android centric manufacturers, partners, and ecosystem dwellers? Will attendance at a Google company meeting impart any special insight? Will having Googley online meetings or time shifted chats in MOMA provide the Motorola folks with some ideas, insights, or information?

My hunch is that the likelihood of the information remaining compartmentalized is an interesting one in theory. In practice, I am not certain that “we won’t do anything with Motorola or anybody else by the way that would screw up the dynamics of that industry.”

Great quote. Let’s see how the future arrives for deals that get put together quickly, engender so much controversy, and have already made best friends out of Samsung and Microsoft.

Stephen E Arnold, October 4, 2011

Sponsored by Pandia.com

Google Rings Up Spain

September 30, 2011

Google continues to make many announcements. One caught our attention because it hooks into mobile and ultimately into mobile search.

As a multinational corporation invested in Internet search, cloud computing, and advertising technologies, Google is jack of all trades company. Photographs were recently leaked, which may not be authentic, of a Google-branded SIM card, along with rumors that the search giant is branching out once again and setting up operations as a MVNO (mobile virtual network operator) in Spain.

Spanish Google employees will receive company branded SIM cards to test Google voice features on Nexis S Handsets. The company plans to eventually do MVNO testing with its employees all over Europe. According to the September 22, 2011 “Google to Become a Mobile Virtual Network Operator in Spain, Rest of Europe Coming Soon?”:

While Google doesn’t own its own towers or infrastructure (it buys bulk data from the local telecoms – in this case Telefonica, Vodafone, etc.), the move allows Google to control more of the phone experience.  For instance, it can pay one price for bulk data rather than on a per phone basis.  It can also dictate which carriers the phones pull in data from based on quality of service or price.  Roaming internationally can also be controlled and owned as well.

Google appears to only be using this technology for it’s own staff, but could expand it’s operations in the future. This could lead to some disgruntled traditional telecommunication vendors.

Jasmine Ashton, September 30, 2011

Sponsored by Pandia.com

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