Protected: SharePoint Is a Sellout
November 28, 2011
Inteltrax: Top Stories, November 21 to November 25
November 28, 2011
Inteltrax, the data fusion and business intelligence information service, captured three key stories germane to search this week, specifically, the highs and lows of recent analytics news.
On the high side, was our story “Speech Analytics Market Approaches Billions” that chronicled the success of applying unstructured big data analytic techniques to recorded speech, such as in call centers.
On the low side, we found “Mobile BI Takes a Surprising Misstep” explores how the once bustling mobile BI market recently took a hit.
And somewhere in the middle, we found “In-Memory Databases Cause a Stir” attempted to draw the line between traditionalist and futurists of analytics.
It’s a wild ride every week in the world of big data analytics. Sure things go bust, underdogs appear from nowhere and divisions are drawn. Stay tuned to see where it all leads.
Follow the Inteltrax news stream by visiting www.inteltrax.com
Patrick Roland, Editor, Inteltrax.
November 28, 2011
Protected: SharePoint Teams Ignore the Information Professional’s Role
November 25, 2011
Protected: SharePoint is the Fastest Growing Content Tool
November 24, 2011
AOL Management: The Xoogler Effect
November 24, 2011
My view about Google as a management training ground is that “real” managers are not produced at Google. Examples range from the legal tussles to the killing of products, the handling of squawks about search results, and the controlled chaos approach which works because of online revenue flows. Lots of money cleanses many things. But management expertise?
At AOL, Tim Armstrong, a Xoogler (former Google employee), is in charge. I found the round up of news, events, and speculation fascinating. Point your browser thing at “The Truth About The People Running AOL Right Now” to get the full run down of issues.
I noted one point which I have tucked in my “management tips” folder. Here it is:
Huffington is a “perfectionist” who is “in the weeds,” says one source. She is also AOL’s product visionary. She cannot be managed. Another source says AOL is The Huffington Post Media Group now.
Well, that is fascinating. How long will Tim Armstrong remain the top gun? And what about search? What about effective management? Oh, never mind.
Stephen E Arnold, November 24, 2011
Sponsored by Pandia.com
Protected: Mobile Devices and SharePoint Have Opposing Views
November 23, 2011
ZyLAB Pursues Governance with Records Management
November 23, 2011
It is common knowledge that it is necessary for to impart efficient records management (RM) policies and practices in order for an organization to fulfill its enterprise-wide knowledge management (KM) goals. However, it is less common to find an IT department that understands the value of an RM framework that also provides e-discovery http://en.wikipedia.org/wiki/Electronic_discovery.
In this vein of thought, a new marketing theme has recently emerged from software developer ZyLAB as a way to nail down the governance silliness in a way that benefits businesses from a variety of different angles.
The recent CodeZED blog post “Records Management Is the Foundation of Proactive E-Discovery” notes:
Any effective RM solution must be multifaceted and have at least some level of robust search and e-discovery capabilities to be scalable, especially in the face of growing regulations concerning information transparency, security and expectations for data archiving and retention.
In addition to the obvious legal benefits that come with having a good RM solution that provides e-discovery, there are other benefits as well. These include: more proactive customer service capabilities, an unencumbered environment for innovation, optimized maneuverability and preparedness in a rapidly shifting competitive marketplace and stronger positioning for long-term profitability. Who can say no to that?
In my opinion, the governance mavens may not know what to say. Records mnagement is a discipline. Governance is a made-up service designed by folks who don’t want to do the work required to implement a standard.
Jasmine Ashton, November 23, 2011
Sponsored by Pandia.com
Brainware and the Back Office
November 23, 2011
Have we been ignoring the back office as a niche for search and content processing? No, we have not ignored this niche.
There is money to be made in handling paper plus digital content, and Brainware wants to convince some organizations that it leads the field. News.Gnome.es clued us in with “Brainware Emerges As Market Leader For Intelligent Data Capture: 2011 Survey.” The survey, conducted by the Institute of Financial Operations, focused on the use of automated data capture to tame companies’ accounts payable. Thomas M. Bohn of the Institute summarizes the results:
These findings demonstrate that accounts payable departments using data capture technology—especially higher volume, complex operations—hold the advantage in reducing costs, improving turnaround times and optimizing accountability over their process. Furthermore, these insights are consistent with the numerous customer case studies I’ve witnessed while hosting events with Brainware this past year.
This press release from Brainware emphasizes that company’s leadership in this area. The enterprise serves many large companies and organizations globally, and boasts that its products “manage unstructured data without templates, exact definitions, taxonomies or indexing.”
It seems the purveyors of search solutions can’t help but invent new classifications as the try to cope with the complexity of their task. We will update this list of 14 silver bullets to include this new category.
Cynthia Murrell, November 23, 2011
Sponsored by Pandia.com
Protected: CRM Integration Finally Arrives for SharePoint
November 22, 2011
Search Acquisitions
November 18, 2011
One of my two or three readers sent me a link to “Acquisition: The Elephant in the Meeting Room.” I don’t have strong feelings one way or the other about Mongoose, the write up, or the enterprise search sector. I have identified some of the buzzwords used to dance around the little-discussed problem of lousy enterprise search systems. If you want to catch up on the obfuscation in which marketers and “real” consultants are entangled, you may find “Search Silver Bullets, Elixirs, and Magic Potions: Thinking about Findability in 2012” a thought starter.
The main point of the Elephant article, it seems to me, is summarized in this passage:
Should you be wary of acquisitions? Not as much as you might read in the blogs and professional communities.
The write up mentions a number of high profile acquisitions and provides some color for the reasons behind the deals. My view of some of the recent deals is different from the Mongoose write up. I suppose that at age 67, I have been watching and participating in the sale of large and small companies. I learned in my work at Booz, Allen & Hamilton before it became an azure chip firm, that the reasons for a corporate action are often difficult to discern from the outside looking in.
The table below provides a run down of my personal take on why certain deals took place.
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