Thomson Reuters: The Pointy End of a Business Sector
March 28, 2013
Thomson Reuters has been a leader in professional publishing for many years. I lost track of the company after the management shake up which accompanied the departure of Michael Brown and some other top executives. Truth be told I was involved in work for the US government, and it was new, exciting, and relevant. My work for publishing companies trying to surf the digital revolution reminded me of my part time job air hammering slag at Keystone Steel & Wire Company.
I read “Data Don’t Add Up for Thomson Reuters.” (This online link can go dead or to a pay wall without warning, and I don’t have an easy way to update links in this free blog. So, there you go.) You can find the story in the printed version of the newspaper or online if you have a subscription. The printed version appears on page C-10, March 28, 2013 edition.
The main point is that Thomson Reuters has not been able to grow organically by selling more information to professionals or by buying promising companies and surfing on surging revenue streams. This is an important point, and I will return to it in a moment. The Wall Street Journal story said:
Shares of Thomson Reuters remain 13% below where they were when the deal closed in April 2008, partly reflecting difficulty integrating two large, international companies.
The article runs though other challenges which range from Bloomberg to Dow Jones, from ProQuest to LexisNexis. The article is short, so the list of challenges has been truncated to a handful of big names.
Do the professional publishing companies have access to talent on a par with Julius Caesar’s capabilities? In my opinion, without management of exceptional skill, professional publishing companies will be sucked through the rip in the fabric of credibility which Thomson Reuters’ pointed spear has created: Flat earnings, more wrenching cost cutting, and products which confuse customers and do not increase revenue and profits. Image from Wikipedia Vercingetorix write up.
But let’s set aside Thomson Reuters. I want to look at the Thomson Reuters’ situation as the pointy end of a spear. The idea is that Thomson Reuters has worked hard for 20 or 30 years to be the best managed, smartest, and most technologically adept company in the professional publishing sector. With hundreds of brands and almost total saturation of certain markets like trademark and patent information, legal information, and data for wheeler dealers—Thomson Reuters has been trying hard, very hard, to make the right moves. Is time running out?
Like the professional publishing sector which includes outfits as diverse as Cambridge Scientific Abstracts, Ebsco Electronic Publishing, Elsevier, and Wolters Kluwers to name a few outfits with hundreds of millions in revenue. Each of these companies share some components:
- Information is “must have” as opposed nice to have
- Information is for-fee, not free
- Customer segments are not spending in the way the analysts predicted
- Deals have not delivered significant new revenue
- Management shifts replace executives with similar, snap in type people. Innovative and disruptive folks find themselves sitting alone at company meetings.
Android, Rubin, and the Google Management Circle
March 20, 2013
I read “Disconnect: Why Andy Rubin and Android Called It Quits.” I think the write up tells a great story. A human is an android. Now the human wants to turn his android talents to robots. A movie in the making.
I also noted this quote which I assume is spot on:
“I love working with Andy because he’s brilliant at setting big goals for the seemingly impossible – and then mobilizing small teams to achieve them,” Urs Hölzle, senior vice president of infrastructure at Google, said in a statement to The Verge. “He’s a great talent, very inspiring. I’m not sure anyone else could have made Android happen.” But Rubin was unwilling or unable to make big industry partnerships that could turn Android into a moneymaker for Google. While Samsung got rich off shipping phones built on Android, Google’s brand faded into the background and its influence was chipped away. “Andy is a solo artist who likes to run in a direction and ignore everyone else,” says one mobile industry executive who’s worked with Rubin. “When Android grew to a certain size and required interaction, collaboration and partnership both inside and outside of Google, he became frustrated and incapable of managing the business. Android has outgrown Andy and honestly, I don’t think he knows where to take it next.”
I read this with some interest because there are three issues bubbling under the surface of these snappy sentences.
First, Google has a management mafia. Some folks fit in; others do not. The ones who do not get an opportunity to find their future with robots or Yahoo. There are some similarities in the challenges too.
Second, the folks moving to the “consolidation” and “monetization” phase of Google’s game plan are not too keen on coming in second. Whether the threat is Apple or Samsung, some zip is needed. Zeal is good. Antipathy toward certain business practices can be helpful as well. Note that these skills do not require “mobile sensitivity.”
Third, the controlled chaos of Google is now becoming a fascinating feudal system. There are workers and their are leaders. Then there are the inner circle of managers who have one mission: keep those revenues going up. The inner circle, in my opinion, is triggering the hiring of “older stars” like certain university researchers and buying companies for “talent.” The idea is easy for me to understand. The existing workers are not able to make the leaps required to pump up those numbers, curtail escalating costs, and knock down pesky competitors.
Just my viewpoint. Quack.
Stephen E Arnold, March 20, 2013
IntelTrax Summary: November 2 to November 8
November 12, 2012
This week the IntelTrax advanced intelligence blog published some excellent article summaries regarding big data’s growing impact on the globalized workplace.
“Big Data Talent Pool Grows” explains how job seekers are embracing the big data analytics profession due to the fact that it welcomes new talent.
The article states:
“The just-released InformationWeek 2012 State of IT Staffing Survey reveals that 40% of those who cite big data and analytics as a top hiring priority say they’ll increase staffing in these areas by 11% or more during the next two years. At the same time, 53% of these companies say it will be hard to find big-data-savvy analytics experts. Respondents expect to try a mix of retraining of existing people, hiring of new employees and contracting of consultants and temporary employees to fill the gap.
Practitioners, vendors, and educators we spoke to for our Big Data IT Staffing report offer seven tips for finding the right talent.”
The article, “The Healthcare Analytics Trickle Down” shows how the pairing of healthcare and data analytics is starting to pay off for many companies and its starting to trickle down.
The article states:
“If you’re old enough to remember the Reagan administration, you remember the politically charged expression “trickle-down economics,” which referred to the theory that if you provide benefits and incentives to businesses and the wealthy, those benefits would trickle down to wage earners at lower socioeconomic levels.
In some ways, big data analytics is like trickle-down economics. Only the biggest healthcare providers with the deepest pockets can afford the kind of analytics platforms required to get useful intelligence from tens of thousands of patient records. But in theory, those benefits will trickle down to smaller providers that either don’t have the financial support or the large patient populations to do this type of data crunching on their own.”
We all knew that big data was something worth investing in, but save the world? that seems to be a little bit much. “50 Ways Big Data Can Save the World” showcases the new startup Bidgely, which aims to turn every appliance in your home into a data scientist, providing you with real time results on your energy usage.
The article states:
“Utilities worldwide are installing smart meters on homes and businesses, which means there could be as much as 50 terabytes of energy data that can emerge from a million or so homes in a year. The problem has been that there haven’t been very many ways to make good use of all this data to benefit the average consumer. But a startup called Bidgely, which raised a series A round from Khosla Ventures, says it has created algorithms that can dig into real-time smart meter energy-consumption data, can reduce consumers’ home energy use by between 4 percent to 12 percent, and can also deliver other beneficial home services to consumers.”
Whether you are looking to utilize big data to protect the environment, save lives, or boost business for your company, there are solutions available that can be very beneficial. Thanks to companies like Digital Reasoning, this technology is more affordable, accessible and customizable than ever.
Jasmine Ashton, November 12, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
IntelTrax Summary: October 26 to November 1
November 5, 2012
The IntelTrax information intelligence blog posted some excellent articles this week discussing the importance of investing in data analysis technology to help improve the efficiency of workplaces.
“Big Data a Big Part of IT Spending” looks at some projections regarding the rate of IT spending growth, most of which went towards social media campaign spending. However, the spending is continuing to branch out as more and more industries are beginning to utilize the technology.
The article states:
“Big data this year will account for US$28 billion of IT spending worldwide, which will increase to US$34 billion in 2013, according to Gartner.
In a report released Wednesday, the market research firm said much of 2012 expenditure will be in adapting traditional tools to address issues related to the big data phenomenon such as machine data, social data, and the large variety and velocity of data. In contrast, only US$4.3 billion will be focused on new big data functionalities.”
As big data analytics becomes more mainstream, we are seeing more interesting ways that it is being utilized. “Big Data Justice League” examines the use of big data analytics to predict the criminal behavior of maritime pirates.
The article states:
“There are almost too many sources of unstructured data to grapple with: interviews with pirates in custody, news stories about piracy incidents, data from mobile phones found during investigations, e-mail traffic, and social media posts from the pirates themselves. And here’s where the story gets really interesting, in my opinion. Most of this data comes from disparate sources that can vex the best investigations. It’s not simply a matter of easily formatted spreadsheets with clean rows and columns. At warp speed, data comes in from the Web, mobile devices, PDF files and other documents — a potential treasure trove of hidden insights.”
Some companies that a new to the big data game take a little bit of time to see the return on their investment. “Data Scientists More Important Than Most Think” gives four major detractors to analytics success:
“1. 35% of the time, it is the missing analytics skills – For analysts – how well are they able to bridge the gap to business, to understand the real question behind the ask before they jump into the data pull? For PM’s and marketing managers – how well do they understand the recipe behind making decisions based on data (BADIR framework), how well familiar they are with the fundamental analytics technique?
2. 10% of the time, it is the missing decision making process – How does budget get allocated? What is the process of laying out product roadmap?
3. 25% of the time, it is the organization’s data maturity – how easy is to get to data, how many version of the truth exist, does data exist in its rawest form for everybody to aggregate as they please?
4. 30% of the time, it the management and leadership – how is the management making decision, how are they establishing roles and responsibility, how are they holding people accountable?”
Regardless of your industry or expertise in the data analysis field, Digital Reasoning can be of great help. It offers one of the best analytics platforms on the market and can get your house in order by using automated understanding for big data.
Jasmine Ashton, November 5, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
Third Party ERP Resources Need Proven Search Application
October 22, 2012
The article highlights that companies should weigh the options:
“Third-party ERP support is probably not a good choice for companies that consider it important to have access to a vendor’s current version, patches and updates, Scavo says. However, ‘I think there are plenty of examples of companies that have gone off maintenance and at some point in the future decided to come back to the vendor for an upgrade. It’s very hard to imagine a situation where the vendor will not take that customer’s business back,’ he says. Doing so might save you money.”
Autonomy Releases Policy Management Solution
October 4, 2012
A new solution for policy management has been launched by HP’s Autonomy, according to the article “New Autonomy Solution Helps Automate Policy Management” on Compliance Week. The product, HP TRIM 7.3, integrates Autonomy ControlPoint with records management to allow organizations to automatically apply policy based on meaning to structured as well as unstructured data. This release will give companies the power to understand and make use of the concepts and ideas within their data.
We learn more about the features in the article:
“The new features of HP TRIM 7.3 and Autonomy ControlPoint 3.0 are built on Autonomy’s Intelligent Data Operating Layer (IDOL) platform, which allow organizations to identify the location and compliance status of their information assets, and then apply the correct organizational policy. The policy includes security, storage, and retention settings for each asset. This enables organizations to achieve a new level of governance by removing the significant burden of traditional manual approaches.”
The solution also allows customers to identify, classify, and manage business records and mitigate risk by applying policy to content across multiple repositories. As Big Data overwhelms, businesses would be wise to employ such an effective data management solution. More information about TRIM can be found here.
Andrea Hayden, October 04, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Intel Trax Top Stories September 20 to September 27
October 1, 2012
This week the IntelTrax advanced intelligence blog published a series of articles that explained the importance of integrating analytics solutions to increase performance efficiency within the workplace.
Big data can be quite confusing. That is why it is always great to listen to the opinions of experts in the field. “John Whittaker on the Need for Data Integration for Big Data Analytics” explains why successful big data analytics requires integrating data from a multitude of sources.
When explaining why big data integration is necessary, Whittaker said:
“One of the big aspects that people are trying to get a handle right now, and one of our major uses, is big data analytics. Once you get beyond the Google or Facebook use cases and start talking about how the rest of us will use big data, it is going to be analytics. Whenever you’re doing analytics, you want to marry information from different sources. You might want to be able to correlate what’s happening within your ERP and the operational data that might exist there, with experiential data from your website. The operational data often tends to reside in relational databases, but when you’re talking about experiential data, about how people are utilizing your website or what people are saying on social media about you, that sort of data resides within the unstructured big data world of Hadoop. It’s really about being able to marry these sources together into one environment and drive better decisions based on the information there is the primary value that the big data environment is going to provide for the normal enterprise.”
Along with integrating big data, many experts are also making predictions regarding the future of big data. “Predicting the Next Big Thing in Big Data” talks about some of the new up in comes in the industry that may make a big impact.
When explaining a new report that has come out, the article states:
“Big Data – The Next Big Thing”, a first-of-its-kind report on the ‘Big Data’ industry, focusing on the opportunities, challenges, and its impact on businesses globally. ‘Big Data’ relates to rapidly growing, structured and unstructured datasets with sizes beyond the ability of conventional database tools to store, manage, and analyze them.
The report identifies five key insights on global ‘Big Data’ trends and the opportunity it throws up for IT and analytics players in India. First, Big Data has become all-pervasive with the potential to create significant benefits for a number of sectors. The early adopters driving the business with appetite for Big Data analytics are industries such as Manufacturing, Retail, Financial Services, Telecom and Healthcare.”
In “Marketing Analytics Industry Expected to See Dramatic in India” references a report that shows companies are increasingly using marketing analytics technology as a way to stay ahead of their competition. This is particularly relevant in India because the marketing analytics industry is expected to grow from $200 million to $1.2 billion by 2012.
The report explains:
“Over the past few decades, the evolution in traditional media and the emergence of digital media has revolutionized the way products are sold to the customers. Marketing analytics play a pivotal role in helping marketers take informed data-driven decisions and effectively reach out to the audience. The marketing analytics industry is poised for exponential growth and India will be one of the foremost forces leading this revolution. This report is an effort to showcase potential of analytics to organizations, analytics players and prospective employees and will help pave the way for concerted effort to increase the usage.”
While these articles may discuss different aspect of big data, they all have one thing in common. They all call for a need for companies to invest in solutions that evolve with the times. Digital Reasoning is a big data analytics company that works within nearly every business sector to promote automated understanding over human effort.
Jasmine Ashton, October 1, 2012
Sponsored by ArnoldIT, developer of Augmentext.
IntelTrax Top Stories: September 7 to September 13
September 17, 2012
This week the IntelTrax advanced intelligence blog published articles on current trends related to big data, fraud detection, and analytics solutions that will help both of the previously stated problems.
“Real Time Analytics Makes an Impact” discusses how companies have spent the last couple of years making it so that their analytics solutions have zero lag time.
The article states:
“Operational Intelligence, basically, is real-time analytics over operational and social data. Operational intelligence, or OI as we like to call it, provides three important capabilities. First is real-time visibility over a wide variety of data. Second is real-time insight using real-time continuous analytics, and third is what we call right-time action, which means being able to take action in time to make a measurable difference in the business. We decided to focus on Operational Intelligence because it addresses some very important business problems that we felt were not well served by traditional software products today. These problems include service assurance in telco, social analytics for dynamic selling and brand management, real-time supply chain management, smart grid management in electrical utilities, and dynamic pricing in retail. These are just some of the examples.”
One way that analytics solutions have positively impacted a variety of industries is through the detection of fraud. “Fraud Analytics Deliver on Fine Art Forgeries” explains a new niche in fraud analytics that helps prevent substantial losses from individuals and museums.
The article informs:
“Just as with credit card fraud detection, the data sets created by digital authentication are quite large. Similarly, the modeling tools are extremely sophisticated, looking for patterns that would be unlikely from the painter just as a given purchase would be unlikely for a credit card holder. Zeroing in on the fraud can save an enterprise millions of dollars. Digital authentication is not real-time — it took two days to identify the fake Van Gogh. But in the world of art, that’s more than fast enough.”
When discussing advancements made in the industry, the information is often more well received when it comes from experts in the field. “Analytic News is Best From the Experts” showcases on experts opinion on the topic:
“Werner Vogels, a data guru as chief technology officer for Amazon Web Services, has been touting his interpretation of big data for almost two years. For him, managing a behemoth like Amazon, it’s not exactly what big data is, but what can be done with it.
“Big data is the collection and analysis of large amounts of data to create a competitive advantage,” he told a conference earlier this year.
“I am an infrastructure guy and for me big data is when your data sets become so large that you have to start innovating how to collect, store, organise, analyse and share it.”
Since technology is continuing to progress at rapid rates it is important the companies seek out a data analytics provider that evolves with the times. Digital Reasoning’s solutions, not only will protect your business from fraud, but its automated understanding for Big Data allows companies to find the necessary information they need to stay ahead of the competition.
Jasmine Ashton, September 17, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
IntelTrax Top Stories: August 31 to September 6
September 10, 2012
The IntelTrax advanced intelligence system blog provides summaries of articles pertinent to the world of data analytics and security. This week, we learned how the analytics market is continuing to grow, as well as some companies that offer excellent tools to help your company grow along with it.
“Cristobal Addition Strengthens Digital Reasoning” spotlights an important new addition to the board of the Tennessee based text analytics powerhouse, Digital Reasoning. Cristobal Conde has a rich history of working in the information technology field.
He states:
“I’ve been in information technology since the late ’70s when you had to build your own database manager. When companies like Sybase and Oracle developed commercial database managers – they made sense of structured data and allowed thousands of applications to be built on top…There is a pressing need to do something similar in unstructured data, and I believe Digital Reasoning is the company best positioned to do this.”
While the United States has a wealth of data analytics solutions to choose from, the Asian analytic market continues to gain in power and importance. According to “Asian Analytics Changing Fast” the big data analytics market in India is expected to double to $680 million by 2015.
Patrick Roland writes:
“This piggybacks on lots of other Aisa-centric analytic news. While many nations are flexing their muscles in big data, some American companies are catering to the industry, too. One prime example is the Chinese language support of Synthesys recently announced to aid the burgeoning data market in China. We expect more and more as places like the Philippines and Hong Kong begin making strides just behind power players like India and China.”
According to “Business Intelligence on the Rise” BI is one of the fastest growing industries and therefore smart businesses are utilizing this technology as a tool for growth.
The article explains:
“The big data opportunity is one of the biggest growth propellants for analytics. The vast amount of data that is available for analysis is exploding, however, it is housed in multiple silos of information with little or no cross-channel analysis of how the data correlates. For forward-thinking enterprises, big data can create value. Whereas BI traditionally performs structured analysis and provides a rear-view mirror into business performance, big data analytics provides a forward-looking view, enabling organizations to anticipate and execute on the opportunities of the future.”
We obviously are living in a world where BI and data analytics solutions are becoming an necessary part of business. Digital Reasoning offers a smart BI solution called Synthesis that delivers automated understanding for big data. The results are saved time and money.
Jasmine Ashton, September 10, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Does EM Shuffle at HP Bode Ill for Autonomy?
September 1, 2012
HP does not have much patience for underperforming divisions. TechEYE.net reveals, “HP Posts $8 Billion EDS Charge, Shuffles Enterprise Management.” HP acquired Electronic Data Systems Corp. in 2008 and changed its name to Enterprise Services (ES). The article tells us:
“Hewlett Packard has shuffled about its Enterprise Services top brass, appointing Mike Nefkens, senior veep and GM at HP ES, to run the lot – for now. As for John Visentin, he will be leaving the company to ‘pursue other interests’. The company also warned that it will post an $8 billion Q3 charge tied to its Electronic Data Systems corp.
“Along with Nefkens’ promotion, Jean-Jacques Charhon, senior VP and CFO at HP ES, has become chief operating officer and will account for ‘increasing customer satisfaction and improving service delivery efficiency’, which the company is hopeful will lead to profits.”
There’s always hope. But what about our friends at search firm and HP property Autonomy? Is this a harbinger of more pressure for that acquisition? We don’t know if search can deliver to HP’s satisfaction. What we do know—there are big dollars involved. We hope none of the Autonomy folks suddenly find themselves “pursuing other interests.” Stay tuned.
Cynthia Murrell, September 01, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
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