The Flaw in Cloud Search: No Connectivity, No Access
August 21, 2012
Sitting in Fairbanks, Alaska, I realized that the cloud does not work. I had my trusty laptop, an iPad, and my smartphone. The only device which allowed me to work was the laptop with its local storage. The wireless connections were unusable due to insufficient network capacity and latency. The iPad was a glorified book reader. The mobile phone simply did not work. My T Mobile hot spot said it was device 330336 and refused to do anything except run down its battery.
Unusual situation? For me, no. For the poobahs, mavens, and self-appointed wizards formerly known as “real” journalists? Yes. Impossible.
Let me assure you that the world contains many places which render mobile devices mostly useless. However, when I read such articles as “Will Google Fiber Waste $28 Billion”, I perceive a disconnect. Google is investing in a high speed demonstration network in Kansas City, a metropolis with what I consider adequate connectivity. WiFi works from Boingo.com hot spots. My mobile phone allows voice and data access. My iPad displays Pulse headlines.
A happy quack to http://athenspio.posterous.com/athens-co-is-under-a-severe-thunderstorm-warn
The New York centric Forbes’ article asserts:
At a societal level, Cioffi [an expert in telco matters] argues that the benefit of Google Fiber would be way below its costs. After all, if a billion phone lines were replaced by fiber, the cost would be $3 trillion. But DSL and shared WiFi — currently in use by 400 million subscribers according to research firm Point Topic — could boost the speed by a factor of two or three — to between 200 megabits/second (Mbps) and 400 Mbps. If Cioffi is right, it does not look likely that Google Fiber will reach the critical mass needed to get the additional advertising revenues from faster Internet access it would need to come close to justifying its enormous investment.
If Google cannot deploy high speed connections in Kansas City, who will be able to foot the bill for providing basic high speed connectivity in smaller communities.
So what?
First, with the shift to the promise of the cloud, individuals may find themselves like me without access to basic communications for considerable periods of time. The fact that those in New York City or Los Angeles have the resources and connectivity does not help those in underserved areas. Perhaps this is not a big deal because the real money comes from customers in densely populated areas. For those outside those areas, tough luck.
Second, as people become less dependent on local storage both magnetic and paper, access to information decreases. The yap about information overload is a problem for those with access and the money to pay for bandwidth. For those just relying on cloud services, a certain segment of the population may be information starved.
Third, the models for pricing such as the analysis summarized in the Forbes’ article don’t work where there are too few people or geographic locations which cannot be economically served with today’s technology. Forget the next generation technology, more primitive methods are not part of the equipment for living.
Little surprise, then, that there is investor panic setting in with regard to online services such as Facebook, Groupon, and even Google. When the models don’t work in densely populated areas, it does not take much thinking to realize that the shift to the cloud will deliver big bucks from the hinterlands.
I can’t search if I can’t connect. What’s this mean for cloud search? A potential hurdle?
Stephen E Arnold, August 22, 2012
Sponsored by Augmentext
ADV Austria Uses Fabasoft Mindbreeze InSite to Enrich Web Site Visitor Experience
August 21, 2012
Rapid changes in technology have also brought along changes in Web expectations. Users more and more want informative, aesthetically pleasing sites that are consistently functioning with real-time data, which can be challenging to achieve.
To give your Web site a powerful search feature with a user-friendly experience, consider a third party solution like Fabasoft Mindbreeze InSite. MindBreeze InSite understands that an attractive Web site is a company’s digital business card; it’s your shop window. InSite “turns your website into a user-friendly knowledge portal for your customers. Fabasoft Mindbreeze InSite recognizes correlations and links through semantic and dynamic search processes. This delivers pinpoint accurate and precise “finding experiences.” With no installation or configuration required, InSite can save you valuable resources that would otherwise be spent on development and training.
In addition, Mindbreeze InSite boasts an impressive lineup of satisfied customers.
Here you can read the case study from ADV (Data Processing Work Group), Austria:
After testing the free 14-day test version, ADV opted for Mindbreeze InSite 500. This allows up to 500 pages/documents to be searched and 25,000 search inquiries per year. After registering for the product Fabasoft Mindbreeze InSite and entering the web address, ADV received the embed code…Within a matter of minutes the search was available.
Search results are clearly structured using tabs and correlations are visible due to semantic search inquiries. The website visitor gets an overview of new events and publications without needing to click through the site.
Navigate to http://www.mindbreeze.com/ to read more about Web site architect solutions from Mindbreeze.
Philip West, August 21, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
HP Plans to Dominate the Cloud
August 21, 2012
Think Amazon has the cloud locked up? Or that, perhaps, Google or IBM is destined to lead this field? InfoWorld presents another view in “HP’s Cloud Guy: Why We’re the Enterprise Cloud.” Wait, HP has a Cloud Guy?
Yes, it does, and his name is Biri Singh. Singh, who used to be VP of cloud computing at IBM, hopes to combine HP’s IaaS (infrastructure as a service) with integrated, private HP clouds. He and his team are basing the initiative on the open source cloud OS OpenStack. Writer Eric Knorr interviewed Singh and serves up part of the conversation in this article. It is a long read, so check it out yourself for all the details.
The part that interests me—who HP expects will use their cloudy solutions. Singh states:
“We’re going after the enterprise developer, where there are a bunch of expectations about which production workloads are going to end up on the public cloud. We happen to think there will be tens of thousands use cases that are ultimately going to be driven by the need for a secure, SLA-driven, enterprise-class quality of service. Our focus is the enterprise developer, but also IT ops.
“For production workloads enterprises may consider running, they want the scale, they want the advantage of cost efficiencies. They want the security. But most importantly, they want a vendor who understands what they’re about, who they’ve done business with, who understands the need for innovative services yet can balance out SLA, security, and customer service — and who provides choices in terms of being an open architecture, partnering with other stacks and not locking in customers.”
Singh asserts that some of HP’s competitors, including Amazon Web Services, have been shortsighted. Their approach, he says, is the outdated “stand up a bunch of VMs and see what happens.” Developers and businesses are looking for more—better tools, modern languages and frameworks, and tight security. HP is ready to address their needs like no one else can, he pledges.
We’ll see.
Cynthia Murrell, August 21, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
Web Content Management in SharePoint 2013
August 17, 2012
John Ross gives us an updated view of web content management (WCM) in light of SharePoint 2013 in his piece, “SharePoint 2013: WCM and Search Go Together Like Peanut Butter and Jelly.” With SharePoint 2013 the FAST search engine has been fully integrated into the platform and will be the primary force behind WCM.
Ross states:
Search will be a far more efficient way to surface content in almost all circumstances. The way we’ll plan and think about WCM in SharePoint will fundamentally change. For example in the past, content needed to be in SharePoint for us to roll it up. With the new model, as long as content is in the search index we can surface it where ever [sic] we need. So the biggest limiting factor we’d have would be whether we’d be able to get SharePoint to crawl a datasource. This has massively huge implications!
While the web content functionality of SharePoint has been improved, there are good third party solutions that integrate search more successfully into the platform without needing additional customization. Fabasoft Mindbreeze is an Austrian vendor worth keeping an eye on. In addition to increasing the intuitiveness of in-house enterprise search with Fabasoft Mindbreeze Enterprise, Fabasoft Mindbreeze InSite can also enhance search on public facing Web sites.
Emily Rae Aldridge, August 17, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
New Acquisition Pressures Newsgator
August 14, 2012
A recent Microsoft move may be bad news for NewsGator, ComputerWorld reveals in “Microsoft’s Yammer Buy Raises Questions About NewsGator’s Future.” Yammer and NewsGator are competitors in the SharePoint enterprise social add-on market. Does Microsoft’s acquisition of one spell trouble for the other?
Social Sites is the name of NewsGator’s SharePoint add-on. Since it launched in 2007, it has accumulated an impressive roster of clients. If Microsoft integrates the similarly successful Yammer into SharePoint, that could change. NewsGator CEO J.B. Holston remains optimistic, though, insisting that the two products attract different types of customers. Writer Juan Carlos Perez explains:
“While Yammer is a multi-tenant, cloud-based software, Social Sites is designed for on-premise and dedicated hosted environments, offering IT more controls, [Holston] said.
“‘The fact that Microsoft now owns Yammer doesn’t change the reasons why our clients came to us originally,’ he said, adding that most NewsGator customers aren’t comfortable using this type of software in a multi-tenant cloud. ‘Our customers are hyper-focused on security, governance, scalability and privacy.'”
Not only that, but NewsGator stands out as a developer of applications for specific industries. Will these unique qualities be enough to protect the company? We won’t know for a while, Perez says, since it would take a couple of years for Microsoft to mimic Social Sites with Yammer functionality. If it even chooses to do so at all; Holston thinks Microsoft only loves Yammer for its successful “freemium” business model. Hey, he can hope.
Founded in 2004 and headquartered in Denver, Colorado, NewsGator proclaims a passion for customer satisfaction. The company asserts that they are (so far, I’d add) the social software vendor most deeply integrated into the Microsoft stack.
Yammer launched in 2008, and seems to be very proud to be joining the Microsoft universe. They assert that, with former Facebook innovators on their team, their social products have the advantage of “Facebook DNA.” Interesting.
Cynthia Murrell, August 14, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
Autonomy Big Data Solutions Highlighted
August 14, 2012
HP has put forth a new write up about HP Autonomy and Big Data, “Autonomy IDOL Big Data Solutions.” In our opinion, the pre-buy-out Autonomy had more marketing flair. Oh, well.
The article lists a couple of solutions based on HP’s Converged Cloud and Autonomy IDOL 10. The description elaborates:
“*IDOL Powered Hadoop: New capabilities for leveraging IDOL technology within Hadoop deployments.
*Autonomy Optimost Clickstream Analytics: Groundbreaking solution that provides marketers with a single, consistent view of visits, conversions, and customer engagement across all channels.
“Together, these solutions enable businesses to discover new trends, opportunities, and risks, and accelerate revenue growth by understanding and acting on web clickstream, sentiment, and transactional data.”
Next, the write up lists the primary customer benefits of each solution. For IDOL-powered Hadoop, for example, it notes that the IDOL engine can be embedded in each Hadoop node, and that IDOL’s 400 connectors enable the combination of Hadoop data with other enterprise and external data.
Autonomy Optimost lets marketers perform complex queries on complete datasets and in real time. Users can also blend clickstream data with human information and application data. The application is integrated with the Autonomy Promote suite.
Autonomy, originally founded in 1996, was snatched up by HP in 2011. They take pride in building tools that efficiently extract meaning from unwieldy tangles of unstructured data. The technology grew from research originally performed at Cambridge University.
Cynthia Murrell, August 14, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
Valve Expand Steam Android App
August 9, 2012
The search function on Steam’s Android app provides evidence that Valve may intend to branch out beyond games. The Verge reports, “Steam Store Search Shows Categories for Non-Gaming Apps.” Granted, when writer T.C. Sottek encountered the new, non-game headings there were no apps under any of them. But why create the categories if the company doesn’t plan to populate them? The write up states:
“The ‘Genre’ section of the app’s index lists genres like ‘accounting, education, software training’ and ‘photo editing,’ with a total of ten additional categories over those shown in the Steam desktop client — though none of the categories contain any software. There’s obviously no guarantee that this means Valve intends to sell more than just games, but it’s not unreasonable to think that the company might someday go down that road: it’s already working to streamline the selection and release process for games on its platform with Steam Greenlight, and could conceivably do the same with other software genres.”
Steam is Valve‘s very successful online game platform, currently hosting over 1,800 games. Some are their products, but many others are from third parties. More than an effective way to distribute software, the platform also allows users to build communities around many of the titles, complete with a chat feature. Valve declares that their Source game engine is “considered the most flexible, comprehensive, and powerful game development environment out there.” The company began in 1996, and receives its mail in Bellevue, Washington.
Cynthia Murrell, August 9, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
Maximizing Web Site Search with Fabasoft Mindbreeze InSite
August 8, 2012
Fabasoft Mindbreeze is now offering an intuitive Web site search to compliment their industry leading enterprise search technology, Fabasoft Mindbreeze InSite. Now meaningful search can extend outside of your organizational walls and benefit those who you are most eager to impress, your customers.
Read the sound advice of Michael Biebl, Fabasoft Mindbreeze developer, in, “Secure Website Search in the Cloud.”
Fabasoft Mindbreeze InSite is our product to empower websites with professional high-end search cababilities. We offer InSite as a Cloud service and for on premise installation. Today, I would like to show how you can adapt the search-experience by defining views. Views allow you to group search results by search queries. It’s a really great and simple concept and you can adapt your search results without any need for server configuration. The following 5 scenarios should get you started on the topic, but we are open for your views as well.
Whether you are eager to use the benefits of a cloud installation, or you prefer the stability of an on-site installation, Fabasoft Mindbreeze InSite is a hassle-free way to increase the efficiency of your Web presence without increasing your workload. A commitment-free 28 day trial is currently available. In a world of bad public-facing Web site search, pleasantly surprise your customers with a helpful and intuitive search function.
Emily Rae Aldridge, August 8, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Cloud Security Problems? No Big Problems. Just Hiccups
August 7, 2012
I was included to dismiss the blues sung by Steve Wozniak. You can get the gist of his concern about the cloud in “Apple Co Founder Wozniak Sees Trouble in the Cloud.” I mean the fellow is a genius, but he does have a handful of idiosyncrasies. I have sipped the cloud nectar from Amazon, Apple, Google, Hewlett Packard, IBM, and sundry others. Then I read “How Apple and Amazon Security Flaws Led to My Epic Hacking.” If true, cloud security can be fiddled with a phone call. Here’s the segment I noted:
But what happened to me exposes vital security flaws in several customer service systems, most notably Apple’s and Amazon’s. Apple tech support gave the hackers access to my iCloud account. Amazon tech support gave them the ability to see a piece of information — a partial credit card number — that Apple used to release information. In short, the very four digits that Amazon considers unimportant enough to display in the clear on the web are precisely the same ones that Apple considers secure enough to perform identity verification. The disconnect exposes flaws in data management policies endemic to the entire technology industry, and points to a looming nightmare as we enter the era of cloud computing and connected devices.
Maybe Mr. Wozniak is correct? Is clear thinking enabled with Segway polo and conversations among the Aftershocks’ team mates?
Stephen E Arnold, August 7, 2012
Sponsored by Augmentext
IntelTrax: Top Stories July 27 to August 2
August 6, 2012
Data analytics solutions and other Business Intelligence tools were the primary focus of many of this week’s IntelTrax stories.
Big Data is a continued source of controversy within the analytics community, particularly regarding its existence and whether or not it is something old or new. “Big Data is Analytics for Dummies” argues that big data is simply the rebranding of an old concept.
The referenced article explains the reasoning behind the rebranding argument:
“Cloud computing, for instance, offers much the same thing “ASPs” offered ten years before, with the difference that this time round it is going to work. Similarly, analytics has been available for many years, as a high-cost service using high value supercomputers, and operated by white-coated high priests who have come into the field from linguistics, philosophy and computer science. If you have a big data set, and the money to have it explored, analytics has been there to reveal the secret trends within you information, which might give your business an edge.”
Another notable post from last week is “Data Miners and the Need for Certificates Debunked.” According to the article, due to the fact that every field has been infiltrated by data mining, the need for experts and certifications in the field has come about as a result.
When discussing whether or not certifications have value, the article states:
“The “data mining” definition has been created by marketing industries just to summarize in a buzz word techniques of applied statistics and applied mathematics to the data stored in your hard disk. I don’t want say that tools are useless, but it should be clear that tools are only a mean to solve a problem, not the solution. In the real world the problems are never standard and really seldom you can take an algorithm as is to solve them! …maybe I’m unlucky but I never solved a real problem through a standard method.”
A story that explains the importance of data analytics technology within the insurance industry is “Insurance Doubles Down on Analytics.” According to the article, insurance companies looking to detect fraud are strongly impacted by data and statistics which is one of the reasons why they are embracing the big data revolution.
The story cited:
“The report, which covers the spectrum of tools from business intelligence tools to advanced analytics tools, finds that the average insurer invests 9 percent of the IT budget on data and analytics. This amounts to almost $10 billion per year, and while the insurance industry has long used analytics for traditional risk-centric analysis, there is a shift in the ‘how, where, and when’ the industry leverages data and analytics, according to the report.”
As you can see, text analytics and big data analysis are becoming increasingly important for companies looking to manage their content in a way that makes the most out of a multitude of different types and structures of data. Digital Reasoning is an analytics company with experience providing affordable solutions for both the government and private sector.
Jasmine Ashton, August 6, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
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