Munich International Trade Fairs Depends on Mindbreeze InSite
September 20, 2012
In the online environment, customer service obviously means something different than simply having pleasant face-to-face interactions. Online businesses have to go the extra mile to meet their customers’ needs, but have to assess these needs without the benefit of personal interactions. One key factor in online customer service is an intuitive Web interface and an effective Web site search mechanism.
If customers cannot find what they need, the odds that they will move on to another vendor or site is quite high. Munich International Trade Fairs, which organizes trade fairs around Europe, learned the value of intuitive Web site search through Mindbreeze InSite. Read more in, “Munich International Trade Fairs counts on Fabasoft Mindbreeze InSite.”
The article begins:
Munich International Trade Fairs offers a special service to online visitors of the Communication World 2011: easy, secure, and intelligent search through Fabasoft Mindbreeze InSite. ‘We are pleased to be the first trade organizer in Germany to offer this service on our websites. With a structured overview, the visitor can get to the information he needs faster. I was particularly impressed by the swift implementation. The product was ready for use in less than 10 minutes,’ says Prof. Dr. Manfred Mayer of Munich International Trade Fairs.
So if you are looking for a way to improve your overall customer satisfaction, the painless and hassle-free addition of Mindbreeze InSite will pay dividends in happy customers.
Emily Rae Aldridge, September 20, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
SharePoint Cannot Meet All Enterprise Needs
September 19, 2012
For all of the talk about what SharePoint can do, sometimes it is good to know what SharePoint cannot do. Avoid an unnecessary expense as well as wasted time and frustration by exploring the BetaNews article, “3 Things Not to do With SharePoint.”
The author begins with an analysis of what SharePoint can do well:
I’m a big fan of SharePoint. I’ve worked with it for years, right back to SharePoint 2001. It does a lot of things very, very well (Since you ask — document management, collaborative working, and increasingly social networking functionality). However, SharePoint also does lots of things, its feature set is simply huge. Not all of these features are as mature as others, and as a result it is easy for SharePoint systems to end up feeling a bit mixed and matched. Some things work well, some less so, and some should have been avoided altogether.
The author then goes on to list the three things you should avoid doing with SharePoint: 1) creating a public facing Web site, 2) customizing graphic design, and 3) treating it like a database. For each of these functions, a smarter choice is to find a third party solution that can work with SharePoint or an existing infrastructure to seamlessly accomplish that goal. For public facing Web sites, we recommend Mindbreeze InSite, a solution that will automatically set up intuitive search on your Web space.
Emily Rae Aldridge, September 19, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Mindbreeze InSite is a Hit
September 18, 2012
Even at its inception, Mindbreeze InSite was garnering rave reviews for its creativity and effectiveness. The From the Cloud blog features good news regarding Mindbreeze InSite acceptance in the industry in its entry, “futurezone.at: Mindbreeze InSite is a Direct Hit!”
The author begins:
A few weeks ago Mindbreeze InSite became the latest sprog to join the family of Fabasoft Cloud services online. The young Cloud service had barely entered the world when it landed its first major success: Replacing Google Appliance as the integrated search on futurezone.at, the Austrian national newspaper Kurier’s technology news portal. According to Alexa ranking this website belongs to the top 5 websites in Austria (top 871 worldwide)!
Mindbreeze InSite is quick and easy to install. Tens of thousands of pages of Web content can be indexed simply by embedding a few lines of script code. Additionally, tens of thousands of searches can be performed by hour by users to the Web site, without any burden on the system. In addition to the other successful enterprise services that Mindbreeze offers, InSite offers a wonderful compliment, equipping users to find quick satisfaction in their search of your public facing Web sites.
Emily Rae Aldridge, September 18, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Fabasoft Mindbreeze InSite Boasts Information Pairing
September 13, 2012
Web site search can be a struggle from the user’s viewpoint. Navigating a Web site, particularly a commercial one, can be arduous at best. And yet organizations have had a hard time better designing a site to users’ needs. However, Fabasoft Mindbreeze InSite offers a solution. Fabasoft Mindbreeze offers a wide variety of smart solutions for the enterprise, but InSite is particularly geared toward smart public-facing Web site search.
Read an explanation of the information pairing technology behind the product’s success, written by Daniel Fallmann, in the entry, “Information Pairing Makes Websites More Intelligent!”
Fallmann describes the InSite product’s success:
Behind this ‘magic,’ however is a great deal of digital know-how. The key term here is information pairing, under the motto ‘bringing together what belongs together.’ To put it in concrete terms, the current Fabasoft Mindbreeze InSite release enables a maintenance-free, always up-to-date conflation of information from different areas. Always relevant. Always interesting. Always to the point. For both you and your website’s users.
Information pairing technology is secure and award winning. Best of all, it improves your company’s Web presence without a huge investment in time or development hours. For organizations that know the importance of grooming their online appearance, Fabasoft Mindbreeze InSite is an easy investment.
Emily Rae Aldridge, September 13, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Enhance a Public Facing Site with Fabasoft Mindbreeze InSite
September 11, 2012
A public facing Web site is a digital business card and often the first way potential customers meet your company or organization. Messe München International (MMI) realized the opportunity in powerful site search and so employed the Fabasoft Mindbreeze InSite solution. Patrick Kapfer discusses the MMI decision in the post, “Global Trade Show Organizer Opts for Mindbreeze InSite.”
Kapfer explains,
The product stands out with its intuitive, user friendly search. As a Cloud service it’s ready to use straight away! Further advantages lie in the fact that it’s more than just a search. Fabasoft Mindbreeze InSite recognizes connections using semantic and dynamic search procedures. In this way it delivers a pinpoint accurate ‘finding experience.’ No installation, no configuration, no maintenance. What more could a company wish for?
Consider taking advantage of the no obligation 14 day free trial InSite demo and test the enhanced finding experience for your Web site. As the Messe München International (MMI) attests the fast search and clear results make Insite a viable search option for customers seeking functionality and ease of use. Other customer comments can be found online if you are seeking additional testimonials about the capabilities of Mindbreeze. The search service “runs on high performance servers in the Cloud and can be up and running in a few days. There’s nothing to install – Mindbreeze InSite is available straight away via our self-service.”
Philip West, September 11, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
SharePoint 2013 Looks to Improve the Web Content Management Experience
September 10, 2012
Niraj Tenany discusses Microsoft’s evolution in Web Content Management environments in the Netwovenblogs.com article, “Is SharePoint 2013 Ready for Prime Time Web Content Management (WCM)? You be the Judge!”
Tenany explains the development:
Microsoft acquired a company called nCompass back in 2002. nCompass’s Content Management System (CMS) become the foundation of the WCM capabilities in SharePoint. Since then, Microsoft has been adding features to support WCM in SharePoint.
The launch of SharePoint 2013 preview presents an interesting opportunity for companies to consolidate all of their web infrastructure to SharePoint 2013…this can provide a great of value to companies by reducing the overall management costs as well as having a focused team.
Tenany also provides a summary of SharePoint 2013 improvements to support WCM, including the ability to work easily with video content, multi-lingual site support, and analytics and recommendations.
When it comes to creating Web site content and managing a Web presence, organizations may also want to look closer at their site search. With no installation, configuration or maintenance required, Fabasoft Mindbreeze InSite is designed to intuitively find information on your site with a user friendly interface. Here you can read how InSite “recognizes correlations and links through semantic and dynamic search processes. This delivers pinpoint accurate and precise finding experiences.”
Philip West, September 10, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
KiteDesk Aggregates Cloud Services with Actionable Data
September 8, 2012
KiteDesk, a company focused on integrating multiple cloud services in one location, got a major redesign this week for the company’s official launch. According to the article released about the service on Tech Crunch, titled “KiteDesk Goes Where Greplin Failed: Aggregates Cloud Services for Search, Discovery & Interoperability,” the platform lets users connect email, contacts, calendar events, documents from social networking, and more in your KiteDesk account. From there, you can search all of these services at once and organize the data. KiteDesk is not the first company to try to aggregate the cloud, but most other startups have not fared well.
The article gives this insight:
“[…]KiteDesk co-founder and CEO Jack Kennedy says that he thinks companies that have attempted to compete in this space have been too narrowly focused to achieve the goals that are emerging for this class of software. ‘We see Personalized Information as a “Macro Trend” that’s buttressed by other trends like BYOD, consumerization of I.T., and a gradually diminishing line between personal and professional systems,’ he explains.”
KiteDesk may succeed where others have failed by focusing more on letting users move files between services and creating streams to customize data instead of simply searching and sharing. The company is currently taking sign-ups for the free service and we look forward to seeing more from this niche.
Andrea Hayden, September 08, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Mindbreeze InSite Wins KMWorld Trendsetting Product Award
September 4, 2012
KMWorld has just announced the 2012 winners of their highly coveted Trendsetting Product Award and Mindbreeze yet again makes the prestigious list. The September 3rd press release begins:
Mindbreeze receives the prestigious KMWorld Award for Mindbreeze InSite. The ‘Trend-Setting Products 2012’ were selected from more than 700 entries. KMWorld is the leading magazine for Knowledge Management Systems and Content and Document Management in the US. Mindbreeze scored highly yet again with the KMWorld jury, receiving the prestigious KMWorld Award for Mindbreeze InSite. The “Trend-Setting Products 2012” were selected from more than 700 entries. KMWorld is the leading magazine for Knowledge Management Systems and Content and Document Management in the US. It is the fifth time in succession that Mindbreeze has won this award.
Mindbreeze has been awarded a KMWorld Trendsetting Product Award five years in a row. While Mindbreeze is grounded on the strength of its enterprise search offering, Fabasoft Mindbreeze Enterprise, InSite meets a new niche as organizations realize the importance of their public facing Web sites. Bring the same intuitive search to your public facing Web presence that organizations have used for years to control their internal enterprise search. In doing so your organization will join the ranks of other InSite users who can measure how often content is searched for, therefore maximizing content to increase sales and customer satisfaction.
Emily Rae Aldridge, September 4, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Semantics and Facets in Mindbreeze InSite
August 30, 2012
Fabasoft Mindbreeze will not only meet your internal enterprise search needs, but can also meet external needs in terms of your public facing Web site. Fabasoft Mindbreeze InSite can provide your users with intuitive search on your Web presence. The Fabsoft Mindbreeze blog entry, “Semantics and Facets: Mindbreeze InSite Makes Your News Cosmos ‘Sexy,’” pays attention to the topic.
The author begins:
The key term is semantic search, which means ‘understanding content.’ And I’m proud to be able to report that Mindbreeze InSite can do this perfectly. But how does it work? It’s not magic code, just statistical mathematics and sophisticated content analysis. Both aspects molded together in one program give Mindbreeze its power to ‘think.’ Through content analysis and statistics, Mindbreeze InSite really can be tailored to meet the individual needs of each website operator. Essentially the result is always the same: The perfect search results you need quickly. You can also search, for example, according to author, topic, tags and terms.
The semantic and faceted search can pay real dividends for your business. Users appreciate a hassle-free and intuitive experience when navigating a Web site. This can be especially useful in retail contexts. In addition, Fabasoft Mindbreeze backs all their products with outstanding customer support and frequent updates.
Emily Rae Aldridge, August 30, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Fabasoft Mindbreeze Even Better with Summer 2012 Release
August 29, 2012
One of the many positives to the Fabasoft Mindbreeze suite of solutions is the company’s dedication to quarterly updates. Fabasoft Mindbreeze ensures that customers keep up with current trends while never having to bother with disruptive overhauls. Unlike Microsoft, famous for its three-year cycle of software updates, Fabasoft Mindbreeze ensures that products are constantly improved instead of infrequently replaced. The summer 2012 release of Fabasoft Mindbreeze pays a lot of attention to social media needs.
The Fabasoft Mindbreeze blog says:
Nowadays almost every company uses social media tools such as Twitter and Facebook just as much as a document management system. So why not use these tools to collect our search results? The new Fabasoft Mindbreeze Enterprise 2012 Summer Release offers exactly this possibility: Collect from all open interfaces. This helps a company’s employees to save time and energy for the most important tasks, thereby increasing customer satisfaction.
In addition to paying attention to Fabasoft Mindbreeze Enterprise, Fabasoft Mindbreeze InSite also gets some attention. InSite gets a facelift with federating capabilities.
Individualism also applies to federated data sources with Fabasoft Mindbreeze InSite. Your website visitors can find what they’re looking for quickly and easily. Fabasoft Mindbreeze Enterprise and Fabasoft Mindbreeze InSite make you ready for the future. Connect Enterprise and the Cloud. Conveniently and easily.
Regardless of your enterprise technology needs, Fabasoft Mindbreeze has a solution to help you meet it.
Emily Rae Aldridge, August 29, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
-
- Subscribe to Beyond Search
Feature archive
News archive
-
