Service as a Service Market Trend Emerging

August 23, 2013

The Fort Mill Times covers the latest in enterprise search with their coverage of the Global Enterprise Search Market report in the article, “Research and Markets: Global Enterprise Search Market 2012-2016: The Emergence of SaaS-Based Solutions is a Recent Trend Witnessed in the Market.”

The article begins:

“The analysts forecast the Global Enterprise Search market to grow at a CAGR of 12.98 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increased demand for rapid and easy data access. The Global Enterprise Search market has also been witnessing the emergence of software-as-a-service based solutions. However, the high cost of implementation could pose a challenge to the growth of this market.”

Among the key vendors in the market are Google, Oracle, Microsoft, and HP. However, the real attention in the report is on the open source vendors and their explosive growth in market share. They are quickly edging the proprietary vendors off of their throne and forcing them to adapt. But many customers simply want a cost effective solution with great support and good results. So proprietary solutions should be nervous, because open source leaders like LucidWorks are giving them a run for their money.

Emily Rae Aldridge, August 23, 2013

Sponsored by ArnoldIT.com, developer of Beyond Search

Study Reveals Social Data to be Isolated in Silos

August 13, 2013

When enterprise organizations understand the value of unstructured data, and especially the value of it when it is integrated with structured data, what kind of solutions do they utilize? According to a recent study by Altimeter Group reported in “Enterprise Social Data Isolated in Departmental Silos,” 42 percent of the 35 large organizations surveyed were using business intelligence tools. Other areas where data sets converged were market research at 35 percent, CRM at 27 percent, email marketing at 27 percent and sensor data at four percent.

The main argument presented by the article is that as long as people are working in departmental silos, information and data will be first and foremost stored in a way that parallels how people are organized.

We learned more about why some organizations face challenges when integrating data:

The report also revealed it’s not always easy to integrate this data, attributing the issue to the fact that so many organizational departments touch the data, ‘all with varying perspectives on the information,’ the article states, adding: ‘The report also notes the numerous nuances within social data make it problematic to apply general metrics across the board and, in many organizations, social data doesn’t carry the same credibility as its enterprise counterpart.’

We know that one company, Expert System, would have quite the rebuttal to this argument that unstructured data may not be worthy across the board for all departments. Their solution Cogito Intelligence API yields insights and actionable information after parsing both structured and structured data while using sentiment analysis and natural language processing technologies.

Megan Feil, August 13, 2013

Sponsored by ArnoldIT.com, developer of Beyond Search

NZ Super Fund Eyes High Potential Firms

August 6, 2013

Will New Zealand-based enterprise search provider SLI Systems get an injection of capital from the New Zealand Super Fund? It could happen. Scoop reveals, “NZ Super Fund Allocates $40M to Pioneer Capital Fund.” The write-up tells us:

“The New Zealand Superannuation Fund, which invests to fund the country’s universal state pension, will place $40 million in a new $150 million venture capital fund to finance fast-growing small to medium-sized businesses with global potential.

“The funds will be placed with Auckland-based Pioneer Capital, which already holds stakes in recently listed software company SLI Systems, boutique brewer Moa beer, and health system software developer Orion Health.

“This is Pioneer Capital’s second fund, to be known as PCPII, which is seeking $150 million to invest in privately-owned, small to medium-sized New Zealand businesses which are expanding in large international markets, with average investments of between $10 million and $30 million.”

SLI Systems seems to fit the bill for Superfund largess. The company went public earlier this year, and certainly has the global market in its sights. The company supplies tools for site search, navigation, merchandising, and search engine optimization. They boast that their technology learns from the behavior of visitors over time, resulting in more relevant results. The company has offices in the U.S., the U.K., Australia, and, of course, New Zealand.

Cynthia Murrell, August 06, 2013

Sponsored by ArnoldIT.com, developer of Augmentext

Search Engine Plumbing: The Autonomy IDOL Diagram

August 2, 2013

Short honk: Documentation for enterprise search systems can be tough to get even when one is a licensee. Public information about the way the inner gears turn is often
as rare as hen’s teeth or in my case, geese’s teeth.

For anyone wondering what Autonomy IDOL’s help system looks like, the Hamilton IT Blog supplies an example titled simply, “IDOL Online Help.” The example sports functional tabs (“Action commands”, “Config params”, “Index commands”, and “Service commands”) with expandable category lists. If you are curious, check out the post.

Hurry, before it goes dark. Posting this type of information can lead to some interesting actions on the part of the vendor whose plumbing secrets are made evident.

Cynthia Murrell, August 2, 2013

Sponsored by Xenky

Sentiment Analysis in Search Bolsters Collaboration and More

August 1, 2013

We are seeing a lot of information published in regards to the ties between search and collaboration. As collaboration inherently relies on search, it is no wonder that these two are consistently discussed in tandem — “How Search Amplifies Enterprise Collaboration” from Business2Community points this out too.

This article discusses how social features and metadata make information more findable and thus more likely to be used in collaborative projects between users.

The author, Christian Buckley, explains his evolving perspective on sentiment analysis:

I questioned the ability of this technology to adequately interpret and intelligently map end user sentiment to content and metadata, or “data about data,” improving the overall search experience. Sentiment analysis is an incredibly difficult thing to automate, much less deliver within mainstream platforms. Thankfully, we have a method for providing a robust sentiment-based layer to our structured collaboration platforms: social collaboration. Even the search leaders recognize that they cannot completely replace human interaction (at least not yet) as the ultimate semantic classification mechanism.

Collaboration is one key reason companies are seeking out enterprise search vendors utilizing semantic technologies. Expert System is one such company whose solutions offer precise analytics using their core semantic search technologies. Their linguistic analysis capabilities enhance the extraction and application of data in the natural language interface. Collaboration is only the beginning, Expert System also has semantically enriched tools for social media monitoring, customer service and more.

Megan Feil, August 1, 2013

Sponsored by ArnoldIT.com, developer of Beyond Search

PeopleSoft Offers Advice on Deploying Secure Enterprise Search

July 31, 2013

Oracle’s human resource management division, PeopleSoft, has wrapped the corporation’s Secure Enterprise Search into its PeopleTools platform. Now, their PeopleSoft Technology Blog offers “A Few Tips on Deploying Secure Enterprise Search with PeopleSoft.” The helpful write-up tells us:

“Oracle’s Secure Enterprise Search is part of PeopleSoft now. It is provided as part of the PeopleTools platform as an appliance, and is used with applications starting with release 9.2. Secure Enterprise Search is a rich and powerful search product that can enhance search and navigation in PeopleSoft applications. It also provides useful features like facets and filtering that are common in consumer search engines.

“Several questions have arisen about the deployment of SES and how to administer it and insure optimum performance. People have also asked about what versions are supported on various platforms. To address the most common of these questions, we are posting this list of tips.”

In what promises to be the first in a series of informative posts, writer Matthew Haavisto offers tips on platform support and architecture. The article says a comprehensive red paper on PeopleSoft/SES administration is on its way. In the meantime, check back with the blog for more tips as they emerge.

Launched in 1987, PeopleSoft offered human resource, financial, supply chain, and customer relationship management solutions and other software. The firm counted large corporations, governments, and other organizations among its clients when Oracle snapped it up in 2005.

Cynthia Murrell, July 31, 2013

Sponsored by ArnoldIT.com, developer of Augmentext

Global Enterprise Search Market Survey Released

July 30, 2013

Industry experts have performed an in-depth market analysis to define the global enterprise search market landscape. It is an enterprise “state of the union” if you will. Read all about it in the SBWire press release, “Industrial Survey: Global Enterprise Search Market 2012-2016.”

The article explains the scope of the report and the general state of the enterprise search market:

“Global Enterprise Search market to grow at a CAGR of 12.98 percent over the period 2012-2016. One of the key factors contributing to this market growth is the increased demand for rapid and easy data access. The Global Enterprise Search market has also been witnessing the emergence of software-as-a-service based solutions. However, the high cost of implementation could pose a challenge to the growth of this market.”

The full report can be purchased and downloaded through ResearchMoz.

It does seem valid that some organizations are concerned about the cost of implementing software as a service (SaaS). However, there are many affordable and intuitive solutions that are meeting the needs of even small organizations through their usage of open source infrastructure. For instance, LucidWorks offers both LucidWorks Big Data and LucidWorks Search, which are each flexible enough to be both affordable and highly effective.

Emily Rae Aldridge, July 30, 2013

Sponsored by ArnoldIT.com, developer of Beyond Search

Searchdaimon Goes Open Source

July 8, 2013

We learned this morning that Searchdaimon, an innovative developer in Trondheim, Norway, has released its flagship search product as open source. According to “Searchdaimon Enterprise Search Now Open Source Under GPL V2”:

Searchdaimon today announced its flagship enterprise search product is now available as open source software. The Searchdaimon solution, highlighted at http://www.searchdaimon.com, is the only enterprise-grade alternative to Solr available. Searchdaimon offers comprehensive for-fee engineering and consulting services to licensees wanting carrier-class support at highly competitive prices. The software will be released under the free GPL v2 license. For more information about this open source license, visit http://www.gnu.org/licenses/gpl-2.0.html.

In October 2012, Runar Buvik, one of the senior executives at Searchdaimon told Search Wizards Speak:

The functions are comparable to the features and functions available from HP Autonomy, Endeca, Exalead, and other aggressively marketed systems. For example, Searchdaimon offers filtering, sorting, content federation, search suggestions, spell checking of user queries, stemming and lemmatization, a graphic interface for the administrative services, logs, statistics, and the other components of a modern enterprise information retrieval system. The ES is a fully featured enterprise search solution that can index different content types scattered across multiple servers and storage devices. The system offers full text search to end users.

In the story which appeared this morning said that Searchdaimon is the result of an evolution of academic research at the same university that developed the original Fast Search & Transfer search system. The company goes beyond Fast Search, delivering high-speed content processing and concept identification in an innovative package. There is no practical limit to the number of Searchdaimon virtual servers that can be clustered together. Therefore, Big Data presents no particular problems. The system, whether for a few users or thousands, provides site search and search in internal corporate data.

Searchdaimon is a leading provider of enterprise search solutions, that aims to transforming the way organizations tap their knowledge and access their information. Their cornerstone product, the Searchdaimon Enterprise Search, is one of the best solution for conducting search and getting information from inside the business. For specific contact information, visit http://www.searchdaimon.com/about_us/. Details about the company’s for-fee support options are available at on the commercial support page.

Worth a look in our opinion. Open source options continue to put pressure on many commercial vendors. Some of these firms are like Oracle Endeca showing more flexibility in pricing.

Donald Anderson, July 8, 2013

Sponsored by Xenky

01Business and Search

July 4, 2013

Take a look at the article about Sinequa. Just run a query in the next few days at www.01net.com. The story presents some interesting information.

Stephen E Arnold, July 5, 2013

Stephen E Arnold, July 4, 2013

Sponsored by Xenky, the portal to ArnoldIT where you can find the world’s largest collection of first-person explanations of enterprise search

MaxxCAT Enhances Enterprise Search Applications

June 28, 2013

Specialized-hardware firm MaxxCAT has upgraded their enterprise search appliances while remaining one of the most cost-effective options in the field, we learn from “MaxxCAT EX-Series of Enterprise Search Appliances Enhanced with Upgraded Storage and Performance” at PRWeb. Mirrored index storage is one of the most welcome features. The write-up tells us:

“The EX-5000 and EX-6000, competitors of the Google Search Appliance, now start at 2 x 1TB of Index Storage. The improved hardware combines the appliances’ existing performance and reasonable cost with the security of redundancy for customers’ Index Storage.

“‘When you buy a search appliance, you want to get it started and then not worry about it anymore.’ said Zach Reinhardt, MaxxCAT hardware support engineer. ‘Knowing that in the event of a hard drive failure, their appliance will still perform gives our customers the peace of mind so they can concentrate on other projects.'”

Ah, stress reduction! All of MaxxCAT’s search appliances can index a wide variety of file formats with no document limits. The EX-Series perform 12,500 to 25,000 queries per minute for a very reasonable starting price that’s under $9,000. One year of email support and software updates are included, as is a one-year hardware warranty.

MaxxCAT sweetens the pot for any Google Search Appliance owners tempted to switch with its Google Search Appliance Replacement Program. This incentive combines either the EX-5000 or EX-6000 with access to MaxxCAT’s excellent Integration Services Group.

Founded in 2007 and based in Pittsburgh, MaxxCAT produces two high-quality product lines, search appliances and cloud-integrated storage, at some of the lowest price points around. The company also offers integration services and managed data hosting. A focus on performance, simplicity, and ease of integration keeps MaxxCAT at the fore of the high-performance field.

Cynthia Murrell, June 28, 2013

Sponsored by ArnoldIT.com, developer of Augmentext

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