On-Demand Business Model Not Sure Cash Flow

December 23, 2016

The on-demand car service Uber established a business model that startups in Silicon Valley and other cities are trying to replicate.  These startups are encountering more overhead costs than they expected and are learning that the on-demand economy does not generate instant cash flow.  The LA Times reports that, “On-Demand Business Models Have Put Some Startups On Life Support.”

Uber uses a business model revolving around independent contractors who use their own vehicles as a taxi service that responds to individual requests.  Other startups have sprung up around the same on-demand idea, but with a variety of services.  These include flower delivery service BloomThat, on-demand valet parking Zirx, on-demand meals Spoonrocket, and housecleaning with Homejoy.  The problem these on-demand startups are learning is that they have to deal with overhead costs, such as renting storage spaces, parking spaces, paying for products, delivery vehicles, etc.

Unlike Uber, which relies on the independent contractor to cover the costs of vehicles, other services cannot rely on the on-demand business model due to the other expenses.  The result is that cash is gushing out of their companies:

It’s not just companies that are waking up to the fact being “on-demand” doesn’t guarantee success — the investor tide has also turned.  As the downturn leads to more cautious investment, on-demand businesses are among the hardest-hit; funding for such companies fell in the first quarter of this year to $1.3 billion, down from $7.3 billion six months ago.  ‘If you look in venture capital markets, the on-demand sector is definitely out of favor,’ said Ajay Chopra, a partner at Trinity Ventures who is an investor in both Gobble and Zirx.

These new on-demand startups have had to change their business models in order to remain in business and that requires dismantling the on-demand service model.  On-demand has had its moment in the sun and will remain a lucrative model for some services, but until we invent instant teleportation most companies cannot run on that model.

Whitney Grace, December 23, 2016

Is Google Biotech Team Overreaching?

September 9, 2016

Science reality is often inspired by science fiction, and Google’s biotech research division, Verily Life Sciences, is no exception. Business Insider posts, “‘Silicon Valley Arrogance’? Google Misfires as It Strives to Turn Star Trek Fiction Into Reality.” The “Star Trek” reference points to Verily’s Tricorder project, announced three years ago, which set out to create a cancer-early-detection device. Sadly, that hopeful venture may be sputtering out. STAT reporter Charles Piller writes:

Recently departed employees said the prototype didn’t work as hoped, and the Tricorder project is floundering. Tricorder is not the only misfire for Google’s ambitious and extravagantly funded biotech venture, now named Verily Life Sciences. It has announced three signature projects meant to transform medicine, and a STAT examination found that all of them are plagued by serious, if not fatal, scientific shortcomings, even as Verily has vigorously promoted their promise.

Piller cites two projects, besides the Tricorder, that underwhelm. We’re told that independent experts are dubious about the development of a smart contact lens that can detect glucose levels for diabetics. Then there is the very expensive Baseline study—an attempt to define what it means to be healthy and to catch diseases earlier—which critics call “lofty” and “far-fetched.” Not surprisingly, Google being Google, there are also some privacy concerns being raised about the data being collected to feed the study.

There are several criticisms and specific examples in the lengthy article, and interested readers should check it out. There seems to be one central notion, though— that Verily Live Sciences is attempting to approach the human body like a computer when medicine is much, much more complicated than that. The impressive roster of medical researchers on the team seems to provide little solace to critics. The write-up relates:

It’s axiomatic in Silicon Valley’s tech companies that if the math and the coding can be done, the product can be made. But seven former Verily employees said the company’s leadership often seems not to grasp the reality that biology can be more complex and less predictable than computers. They said Conrad, who has a PhD in anatomy and cell biology, applies the confident impatience of computer engineering, along with extravagant hype, to biotech ideas that demand rigorous peer review and years or decades of painstaking work.

Are former employees the most objective source? I suspect ex-Googlers and third-party scientists are underestimating Google. The company has a history of reaching the moon by shooting for the stars, and for enduring a few failures as a price of success. I would not be surprised to see Google emerge on top of the biotech field. (As sci fi fans know, biotech is the medicine of the future. You’ll see.) The real question is how the company will treat privacy, data rights, and patient safety along the way.

Cynthia Murrell, September 9, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
There is a Louisville, Kentucky Hidden Web/Dark Web meet up on September 27, 2016.
Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233599645/

A Snapchat Is Worth a Thousand Twitter Characters or More

September 8, 2016

The article titled Snapchat Passes Twitter in Daily Usage on Bloomberg Technology provides some insights into the most popular modes of communication. As the title suggests, that mode is not with words. Rather, 150 million people appear to prefer images to language, at least when it comes to engaging with other on social media. The article reveals,

Snapchat has made communicating more of a game by letting people send annotated selfies and short videos. It has allowed people to use its imaging software to swap faces in a photo, transform themselves into puppies, and barf rainbows… Snapchat encourages people to visit the app frequently with features such as the “Snapstreak,” which counts the number of consecutive days they’ve been communicating with their closest friends. Snapchat’s other content, such as news and Live Stories, disappear after 24 hours.

Other Silicon Valley players have taken note of this trend. Facebook recently purchased the company that built Masquerade, an app offering photo-manipulation akin to Snapchat’s. Are words on their way out? The trend of using abbreviations (“abbrevs”) and slang to streamline messaging would logically result in a replacement of language with images, which can say volumes with a single click. But this could also result in a lot of confusion and miscommunication. Words allow for a precision of meaning that images often can’t supply. Hence the crossbreed of a short note scrawled across an image.

Chelsea Kerwin, September 8, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
There is a Louisville, Kentucky Hidden Web/Dark Web meet up on September 27, 2016.
Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233599645/

These Are the False Records of the Starship Google

August 12, 2016

Star Trek technology was/is designed by prop masters and special effects artists based on preconceived notations of the time.  The original Trek series ran on analog, while the franchise reboot has holograms and streamlined ships free of the 1960s “groovy” design.  Google wants to make Star Trek technology a reality and in manner ways they have with a search engine and a digital assistant that responds to vocal commands.  Is Google getting too big for its britches, however?  STAT asked the question in its story, “’Silicon Valley Arrogance’?  Google Misfires As It Strives To Turn Star Trek Fiction Into Reality.”

Google wanted to create the Star Trek tricorder, a handheld computer that records, scans, and processes any type of data from soil samples to medical information.  Google created a biotech venture, Verily Life Sciences, to invent a cancer scanning tricorder, but the project is not doing so well.  The cancer tricorder is only one example of Google’s misfire in medical technology.  Verily appears to be working on projects that are more in the realm of science fantasy and are used as marketing devices to promote Google as the “technology company of the future.”

Google wants to maker new scientific inroads in medical technology, pulling on their expertise with big data and their initiative:

“’Part of the Silicon Valley ethos is about changing the world, about disruptive technology, about ignoring existing business models,’ and ‘taking on grand challenges,’ …

‘That’s admirable,’…but in Verily’s case, ‘it also feels pretty quixotic.’”

Fantasy drives innovation, which is why science fiction series like Star Trek are inspiration.  Much of the technology from the original Trek series and later installations are available now, but we are still far from making everything from the show a reality.  We should not halt experimentation on new technology, but big claims like Google’s are probably best kept silent until there is a working prototype.

 

Whitney Grace, August 12, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

There is a Louisville, Kentucky Hidden /Dark Web meet up on August 23, 2016.
Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233019199/

 

Is Google a New Science Fiction Sub-Genre?

August 5, 2016

Science fiction is a genre that inspires people to seek the impossible and make it a reality.  Many modern inventors, scientists, computer programmers, and even artists contribute their success and careers from inspiration they garnered from the genre.  Even search engine Google pulled inspiration from science fiction, but one must speculate how much of Google’s ventures are real or mere fiction?  Vanity Fair questions whether or not “Is Google’s BioTech Division The Next Theranos?”

Verily Life Sciences is GoogleX’s biotech division and the company has yet to produce any biotechnology that has revolutionized the medical field.  They bragged about a contact lens that would measure blood glucose levels and a wristband that could detect cancer.  Verily employees have shared their views about Verily’s projects, alluding that they are more in line to fanning the Google fanfare than producing real products.  Other experts are saying that Google is displaying a “Silicon Valley arrogance” along the lines of Theranos.

Theranos misled investors about its “state of the art” technology and is now under criminal investigation.   Verily is supposedly different than Theranos:

“Verily, however, is not positioning itself as a company with a salable product like Theranos. Verily ‘is not a products company,’ chief medical officer Jessica Mega argued Monday on Bloomberg TV. ‘But it’s a company really focused on trying to shift the needle when it comes to health and disease.’ That’s a distinction, luckily for Google, that could make all the difference.”

There is also a distinction between fantasy and a reality and counting your chickens before they hatch.  Google should be investing in experimentation medical technology that could improve treatment and save lives, but they should not promise anything until they have significant research and even a prototype as proof.  Google should discuss their ventures, but not brag about them as if they were a sure thing.

 

Whitney Grace, August 5, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

Technology Does Not Level the Playing Field

July 12, 2016

Among the many articles about how too much automation of the labor force will devastate humanity, I found another piece that describes how technology as tools are a false equalizer.  The Atlantic published the piece titled: “Technology, The Faux Equalizer.”  What we tend to forget is that technology consists of tools made by humans.  These tools have consistently become more complicated as society has advanced.  The article acknowledges this by having us remember one hundred years ago, when electricity was a luxurious novelty.  Only the wealthy and those with grid access used electricity, but now it is as common as daylight.

This example points to how brand new technology is only available to a limited percentage of people.  Technological process and social progress are not mutually inclusive.  Another example provided, notes that Gutenberg’s printing press did not revolutionize printing for society, but rather the discovery of cheaper materials to make books.  Until technology is available for everyone it is not beneficial:

“Just compare the steady flow of venture capital into Silicon Valley with the dearth of funding for other technological projects, like critical infrastructure improvements to water safety, public transit, disintegrating bridges, and so on. ‘With this dynamic in mind, I would suggest that there is greater truth to the opposite of Pichai’s statement,’ said Andrew Russell, a professor at Stevens Institute of Technology. ‘Every jump in technology draws attention and capital away from existing technologies used by the 99 percent, which therefore undermines equality, and reduces the ability for people to get onto the ‘playing field’ in the first place.’”

In science-fiction films depicting the future, we imagine that technology lessens the gap between everyone around the world, but we need to be reminded that the future is now.  Only a few people have access to the future, compare the average lifestyle of Europeans and Americans versus many African and Middle East nations.  History tells us that this is the trend we will always follow.

Oh, oh. We thought technology would fix any problem. Perhaps technology exacerbates old sores and creates new wounds? Just an idle question.

 

Whitney Grace,  July 12, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Rare Sighting in Silicon Valley: A Unicorn

July 8, 2016

Unicorns are mythical creatures with a whole slew of folklore surrounding them, but in modern language the horned beast has been used as a metaphor for a rare occurrence.  North Korea once said that Kim Jong Un spotted a unicorn from their despotic controlled media service, but Fortune tells us that a unicorn was spotted in California’s Silicon Valley: “The SEC Wants Unicorns To Stop Bragging About Their Valuations”.

Unicorns in the tech world are Silicon Valley companies valued at more than one billion.  In some folklore, unicorns are vain creatures and love to be admired, the same can be said about Silicon Valley companies and startups as they brag about their honesty with their investors.  Mary Jo White of the SEC said she wanted them to stop blowing the hot air.

“ ‘The concern is whether the prestige associated with reaching a sky-high valuation fast drives companies to try to appear more valuable than they actually are,’ she said.”

Unlike publicly traded companies, the SEC cannot regulate private unicorns, but they still value protecting investors and facilitating capital formation.  Silicon Valley unicorns have secondary markets forming around their pre-IPO status.  The status they retain before they are traded on the public market.  The secondary market uses derivative contracts, which can contribute to misconceptions about their value.  White wants the unicorns to realize they need to protect their investors once they go public with better structures and controls for their daily operations.

Another fact from unicorn folklore is that unicorns are recognized as symbols of truth.  So while the braggart metaphor is accurate, the truthful aspect is not.

 

Whitney Grace,  July 8 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

The Scottish Philosopher in Silicon Valley

June 6, 2016

When Alistair Duff, professor of information society and policy at Scotland’s Edinburgh Napier University, checked out Silicon Valley, he identified several disturbing aspects of the prevailing tech scene. The Atlantic’s Kevah Waddell interviews the professor in, “The Information Revolution’s Dark Turn.”

The article reminds us that, just after World War II, the idealistic “information revolution” produced many valuable tools and improved much about our lives. Now, however, the Silicon-Valley-centered tech scene has turned corporate, data-hungry, and self-serving. Or, as Duff puts it, we are now seeing “the domination of information technology over human beings, and the subordination of people to a technological imperative.”

Waddell and Duff discuss the professor’s Normative Theory of the Information Society; the potential for information technology to improve society; privacy tradeoffs; treatment of workers; workplace diversity; and his preference that tech companies (like Apple) more readily defer to government agencies (like the FBI). Regarding that last point, it is worth noting Duff’s stance against the “anti-statism” he believes permeates Silicon Valley, and his estimation that “justice” outranks “freedom” as a social consideration.

Waddell asks Duff what a tech hub should look like, if Silicon Valley is such a poor example. The professor responds:

“It would look more like Scandinavia than Silicon Valley. I’m not saying that we shouldn’t develop the tech industry—we can learn a massive amount from Silicon Valley….

“But what we shouldn’t do is incorporate the abuse of the boundary between work and home, we should treat people with respect, we should have integrated workforces. A study came out that only 2 percent of Google’s, Yahoo’s, and a couple of other top companies’ workforces were black. Twelve percent of the U.S. population is black, so that is not good, is it? I’m not saying they discriminate overtly against black people—I very much doubt that—but they’re not doing enough to change things.

“We need the best of Silicon Valley and the best of European social democracy, combined into a new type of tech cluster.

“There’s a book by Manuel Castells and Pekka Himanen called The Information Society and the Welfare State: The Finnish Model, which argues that you can have a different type of information society from the libertarian, winner-takes-all model pioneered in Silicon Valley. You can have a more human, a more proportioned, a tamer information society like we’ve seen in Finland.”

Duff goes on to say that the state should absolutely be involved in building the information society, a concept that goes over much better in Europe than in the U.S. He points to Japan as a country which has built a successful information society with guidance from the state. See the interview for more of Professor Duff’s observations.

 

Cynthia Murrell, June 6, 2016

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Financial Institutes Finally Realize Big Data Is Important

May 30, 2016

One of the fears of automation is that human workers will be replaced and there will no longer be any more jobs for humanity.  Blue-collar jobs are believed to be the first jobs that will be automated, but bankers, financial advisors, and other workers in the financial industry have cause to worry.  Algorithms might replace them, because apparently people are getting faster and better responses from automated bank “workers”.

Perhaps one of the reasons why bankers and financial advisors are being replaced is due to their sudden understanding that “Big Data And Predictive Analytics: A Big Deal, Indeed” says ABA Banking Journal.  One would think that the financial sector would be the first to embrace big data and analytics in order to keep an upper hand on their competition, earn more money, and maintain their relevancy in an ever-changing world.   They, however, have been slow to adapt, slower than retail, search, and insurance.

One of the main reasons the financial district has been holding back is:

“There’s a host of reasons why banks have held back spending on analytics, including privacy concerns and the cost for systems and past merger integrations. Analytics also competes with other areas in tech spending; banks rank digital banking channel development and omnichannel delivery as greater technology priorities, according to Celent.”

After the above quote, the article makes a statement about how customers are moving more to online banking over visiting branches, but it is a very insipid observation.  Big data and analytics offer the banks the opportunity to invest in developing better relationships with their customers and even offering more individualized services as a way to one up Silicon Valley competition.  Big data also helps financial institutions comply with banking laws and standards to avoid violations.

Banks do need to play catch up, but this is probably a lot of moan and groan for nothing.  The financial industry will adapt, especially when they are at risk of losing more money.  This will be the same for all industries, adapt or get left behind.  The further we move from the twentieth century and generations that are not used to digital environments, the more we will see technology integration.

Whitney Grace, May 30, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

The Kardashians Rank Higher Than Yahoo

May 20, 2016

I avoid the Kardashians and other fame chasers, because I have better things to do with my time.  I never figured that I would actually write about the Kardashians, but the phrase “never say never” comes into play.  As I read Vanity Fair’s “Marissa Mayer Vs. ‘Kim Kardashian’s Ass” : What Sunk Yahoo’s Media Ambitions?” tells a bleak story about the current happenings at Yahoo.

Yahoo has ended many of its services, let go fifteen percent of staff, and there are very few journalists left on the team.  The remaining journalists are not worried about producing golden content, they have to compete with a lot already on the Web, especially “Kim Kardashian’s ass” as they say.

When Marissa Mayer took over Yahoo as the CEO in 2012, she was determined to carve out Yahoo’s identity as a tech company.  Mayer, however, wanted Yahoo to be media powerhouse, so she hired many well-known journalists to run specific niche projects in popular areas from finance to beauty to politics.  It was not a successful move and now Yahoo is tightening its belt one more time.  The Yahoo news algorithm did not mesh with the big name journalists, the hope was that their names would soar above popular content such as Kim Kardashian’s ass.  They did not.

Much of Yahoo’s current work comes from the Alibaba market.  The result is:

“But the irony is that Mayer, a self-professed geek from Silicon Valley, threw so much of her reputation behind high-profile media figures and went with her gut, just like a 1980s magazine editor—when even magazine editors, including those who don’t profess to “get” technology, have long abandoned that practice themselves, in favor of what the geeks in Silicon Valley are doing.”

Mayer was trying to create a premiere media company, but lower quality content is more popular than top of the line journalists.  The masses prefer junk food in their news.

 

Whitney Grace, May 20, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

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