Social Media Surveillance Now a Booming Business

December 5, 2016

Many know that law enforcement often turns to social media for clues, but you may not be aware how far such efforts have gotten. LittleSis, a group that maps and publishes relationships between the world’s most powerful entities, shares what it has learned about the field of social-media spying in, “You Are Being Followed: The Business of Social Media Surveillance.”

LittleSis worked with MuckRock, a platform that shares a trove of original government documents online. The team identified eight companies now vending social-media-surveillance software to law enforcement agencies across the nation; see the article for the list, complete with links to more information on each company. Writer Aaron Cantú describes the project:

We not only dug into the corporate profiles of some of the companies police contract to snoop on your Tweets and Facebook rants, we also filed freedom of information requests to twenty police departments across the country to find out how, when, and why they monitor social media. …

One particularly well-connected firm that we believe is worth highlighting here is ZeroFOX, which actively monitored prominent Black Lives Matter protesters in Baltimore and labeled some of them, including former Baltimore mayoral candidate DeRay McKesson, ‘threat actors.’ The company reached out to Baltimore officials first, offering it services pro-bono, which ZeroFOX executives painted as a selfless gesture of civic responsibility. But city officials may have been especially receptive to ZeroFOX’s pitch because of the powerful names standing behind it.

Behind ZeroFOX are weighty names indeed, like Mike McConnell, former director of the NSA, and Robert Rodgiguez, who is tied to Homeland Security, the Secret Service, and a prominent security firm. Another company worth highlighting is Geofeedia, because its name appears in all the police-department records the project received so far. The article details how each of these departments have worked with that company, from purchase orders to contract specifications. According to its CEO, Geofeedia grew sevenfold in just the last two years.

Before closing with a call for readers to join the investigation through MuckRock, Cantú makes this key observation:

Because social media incites within us a compulsion to share our thoughts, even potentially illegal ones, law enforcement sees it as a tool to preempt behavior that appears threatening to the status quo. We caught a glimpse of where this road could take us in Michigan, where the local news recently reported that a man calling for civil unrest on Facebook because of the Flint water crisis was nearly the target of a criminal investigation. At its worst, social media monitoring could create classes of ‘pre-criminals’ apprehended before they commit crimes if police and prosecutors are able to argue that social media postings forecast intent. This is the predictive business model to which Geofeedia CEO Phil Harris aspires. [The link goes to a 23-minute interview with Harris at YouTube.]

Postings forecast intent”— because no one ever says anything online they don’t really mean, right? There is a reason the pre-crime-arrest concept is fodder for tales of dystopian futures. Where do details like civilian oversight and the protection of civil rights come in?

Cynthia Murrell, December 5, 2016

The Reach of Cyber Threat Intelligence Companies

August 10, 2016

The social media monitoring complex appears to be gaining a follower. LittleSis News shared an article highlighting their investigative findings, You are being followed: The business of social media surveillance. This post not only reveals the technology companies engaged in surveillance and developing tools for surveillance, those at LittleSis News also filed freedom of information requests to twenty police departments about their social media monitoring. The article concludes with,

“Because social media incites within us a compulsion to share our thoughts, even potentially illegal ones, law enforcement sees it as a tool to preempt behavior that appears threatening to the status quo. We caught a glimpse of where this road could take us in Michigan, where the local news recently reported that a man calling for civil unrest on Facebook because of the Flint water crisis was nearly the target of a criminal investigation. At its worst, social media monitoring could create classes of “pre-criminals” apprehended before they commit crimes if police and prosecutors are able to argue that social media postings forecast intent. This is the predictive business model to which Geofeedia CEO Phil Harris aspires.”

In addition to Geofeedia, the other cyber threat intelligence companies listed are: BrightPlanet, ZeroFOX, Intrado, LifeRaft, Magnet Forensics, Media Sonar Technologies, Signal Corporation Limited. These companies specialize in everything from analyzing deep web content to digital forensics software. Ultimately data is their specialty, not people. These technologies and their applications will undoubtedly stir up questions about the relationship between people, the data they produce on social media, and state actors.

 

Megan Feil, August 10, 2016

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

There is a Louisville, Kentucky Hidden/Dark Web meet up on August 23, 2016.
Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233019199/

 

Geofeedias Political Action

August 20, 2015

The presidential election is a little over a year away and potential presidential candidates are starting on their campaign trails.  The Republican and Democratic parties are heating up with the GOP debates and voters are engaging with the candidates and each other via social media.   The information posted on social media is a gold mine for the political candidates to learn about the voters’ opinions and track their approval rating.  While Twitter and Facebook data is easy to come by with Google Analytics and other software, visual mapping of the social media data is a little hard to find.

To demonstrate its product capabilities, Geofeedia took social media Instagram, fed it into its data platform, and shared the visual results in the blog post, “Instagram Map: Republican Presidential Debate.”  Geofeedia noted that while business mogul Donald Trump did not fare well during the debate nor is he in the news, he is dominating the social media feeds:

“Of all social content coming out of the Quicken Loans Center, 93% of posts were positive in sentiment. The top keywords were GOP, debate, and first, which was to be expected. Although there was no decided winner, Donald Trump scored the most headlines for a few of his memorable comments. He was, however, the winner of the social sphere. His name was mentioned in social content more than any other candidate.”

One amazing thing is that social media allows political candidates to gauge the voters’ attitudes in real time!  They can alter their answers to debate questions instantaneous to sway approval in their favor.  Another interesting thing Geofeedia’s visual data models showed is a heat map where the most social media activity took place, which happened to be centered in the major US metropolises.  The 2016 election might be the one that harnesses social media to help elect the next president.  Also Geofeedia also has excellent visual mapping tools.

Whitney Grace, August 20, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

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