Coveo Lauds Itself for Growth, Innovation, and Industry Awards
February 16, 2016
The article on EIN News titled Coveo Achieves Another Record-Breaking Quarter and Calendar Year of Rapid Growth discusses the search companies growth and recognition in a nakedly self-congratulating post. In 2015, Coveo released both Coveo Cloud, a streamlined search-as-a-service, and Coveo Reveal, a self-learning search service aimed at understanding intent to ensure improved accuracy and relevance in search results. The article states,
“The company expanded its SI ecosystem with several leading CRM and Customer Community system integrators, including Appirio, Bluewolf, Cloud Sherpas, Etherios, NTT Data Cloud Services and Vertiba. Exiting 2015, Coveo had in excess of 100 certified SI partners… Coveo for Sitecore was named as a 2015 CUSTOMER Magazine Product of the Year Award winner, marking the fourth consecutive year that Coveo has won this award (In January of 2015 Coveo received its fifth consecutive CUSTOMER Magazine product of the year award…)”
So just how big was that fish Coveo caught? The private company reports a “record breaking quarter” lists any number of current projects and industry recognitions. According to the article, the company now has a total amount of financing of $75 million. 2015 was clearly a very good year, particularly in the financial services market. What company can resist patting itself on the back?
Chelsea Kerwin, February 16, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Watson Is Laying Startup Eggs
December 21, 2015
Incubators are warming stations for eggs. Without having to rely on an organism’s DNA donor, an incubator provides a warm, safe environment for the organism to develop, hatch, and eventually be ready to face the world. Watson has decided it is time for itself to propagate, but instead of knitting tiny computer cases Watson will invest its digital DNA in startups. The Chicago Tribune discusses Watson’s reproduction efforts and progeny in “Watson, IBM’s Big-Data Program Is Also A Startup Incubator.”
While IBM sells Watson’s ability to scan and understand terabytes of data, the company also welcomes developers to use Watson for new ideas. What is even more amazing is that IBM gives developers the ability to use Watson for free for a limited time.
“In Ecosystem, everyone is invited to play with Watson for free (for a limited time); some 77,000 developers have accepted. If your Watson-powered startup shows promise, it becomes a “partner,” often via a quasi-incubator model, and enjoys access to IBM business and technology advisers–and a shot at a capital infusion from the $100 million IBM is making available to Watson startups…”
Ecosystem has been used for startups that feature lifestyle coaching, personal shopping, infrastructure guards, veterinarian advice, fantasy sports calculator, 311 information, and even a hotel butler.
To quote the biblical justification for propagation: “Go forth and multiply the [Watson startups].”
Whitney Grace, December 21, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
The Lack of Digital Diversity
October 27, 2015
Tech companies and their products run our lives. Companies like Apple, Google, and Microsoft have made it impossible to function in developed nations without them. They have taken over everything from communication to how we entertain ourselves. While these companies offer a variety of different products and services, they are more similar than different. The Verge explains that “Apple, Google, And Microsoft Are All Solving The Same Problem.”
Google, Apple, and Microsoft are offering similar services and products in their present options with zero to little diversity among them. For example, there are the personal assistants Cortana vs. Google Now vs. Siri, options for entertainment in the car like Apple CarPlay and Android Auto, and seamless accessibility across devices with Chrome browser, Continuity, and Continuum. There are more comparisons between the three tech giants and their business plans for the future, but it is not only them. Social media sites like Facebook and Twitter are starting to resemble each other more too.
Technology companies have borrowed from each and have had healthy competition for years spurring more innovation, but these companies are operating on such similar principles that it is stifling creativity and startups are taking more risks:
“Without the dual pressures of both the consumer and the stock market, and without a historic reputation to uphold, small startups are now the best engine for generating truly new and groundbreaking innovations. Uber and Airbnb are fundamentally altering the economics of renting things, while hardware designers like Pebble and Oculus are inventing cool new technology that isn’t bound to any particular company’s ecosystem. Startups can see a broader range of problems to address because they don’t have to wear the same economic blinkers as established, monolithic companies.”
The article ends on positive thoughts, however. The present is beating along at a consistent pace, but in order to have more diversity companies should not be copying each other on every little item. Tech companies should borrow ideas from the future to create more original ideas.
Whitney Grace, October 27, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
RichRelevance Promises Complete Omnichannel Personalization
May 7, 2015
The article on MarketWatch titled RichRelevance Extends Its Partner Ecosystem to Support True Omnichannel Personalization predicts the consequences of San Francisco-based company RichRelevance’s recent announcement that they will be amping up partner support in order to improve the continuity of the customer experience across “web, mobile, call center and store.” The article explains what is meant by omnichannel personalization and why it is so important,
“Personalization has emerged as the most important strategic imperative for global businesses,” said Eduardo Sanchez, CEO of RichRelevance. “Our partner ecosystem provides our customers with a unique resource to support the implementation of different components of the Relevance Cloud in their business, as well as customize personalization according to the highly specific demands of their own businesses and consumer base.” Gartner predicts that 89% of companies plan to compete primarily on the basis of the customer experience by 2016…”
The Relevance Cloud is available for Richrelevance partners and includes such core capabilities as Pre-built personalization apps for recommendations and search, the Open Innovation Platform for Build, and Relevance in Store for the reported 90% of sales that occur in-store. The announcement ensures that the collaboration Richrelevance emphasizes with its partners will really range all areas of customer engagement.
Chelsea Kerwin, May 7, 2014
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
-
- Subscribe to Beyond Search
Feature archive
News archive
-
