The Potential of AI Journalism

July 12, 2016

Most of us are familiar with the concept of targeted advertising, but are we ready for targeted news? Personalized paragraphs within news stories is one development writer Jonathan Holmes predicts in, “AI is Already Making Inroads Into Journalism but Could it Win a Pulitzer?” at the Guardian.

Even now, the internet is full of both clickbait and news articles generated by algorithms. Such software is also producing quarterly earnings reports, obituaries, even poetry and fiction. Now that it has been established that, at least, some software can write better than some humans, researchers are turning to another question: What can AI writers do that humans cannot? Holmes quotes Reg Chua, of Thomson Reuters:

“‘I think it may well be that in the future a machine will win not so much for its written text, but by covering an important topic with five high quality articles and also 500,000 versions for different people.’ Imagine an article telling someone how local council cuts will affect their family, specifically, or how they personally are affected by a war happening in a different country. ‘I think the results might show up in the next couple of years,’ Caswell agrees. ‘It’s something that could not be done by a human writer.’”

The “Caswell” above is David Caswell, a fellow at the University of Missouri’s Donald W Reynolds Journalism Institute. Holmes also describes:

“In Caswell’s system, Structured Stories, the ‘story’ is not a story at all, but a network of information that can be assembled and read as copy, infographics or any other format, almost like musical notes. Any bank of information – from court reports to the weather – could eventually be plugged into a database of this kind. The potential for such systems is enormous.”

Yes, it is; we are curious to see where this technology is headed. In the meantime, we should all remember not to believe everything we read… was written by a human.

 

 

Cynthia Murrell, July 12, 2016

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

What Makes Artificial Intelligence Relevant to Me

July 7, 2016

Artificial intelligence makes headlines every once in awhile when a new super computer beats a pro player at chess, go, or even Jeopardy.  It is amazing how these machines replicate human thought processes, but it is more of a novelty than a practical application.  The IT Proportal discusses the actual real world benefits of artificial intelligence in, “How Semantic Technology Is Making Sense Of Our Big Data.”

The answer, of course, revolves around big data and how industries are not capable of keeping up with the amount of unstructured data generated by the data surges with more advanced technology.  Artificial intelligence processes the data and interprets it into recognizable patterns.

Then the article inserts information about the benefits of natural language processing, how it scours the information, and can extrapolate context based on natural speech patterns.  It also goes into how semantic technology picks up the slack when natural language processing does not work.  The entire goal is to make unstructured data more structured:

“It is also reasonable to note that the challenge also relates to the structure and output of your data management. The application of semantic technologies within an unstructured data environment can only draw real business value if the output is delivered in a meaningful way for the human tasked with looking at the relationships. It is here that graphical representations add user interface value and presents a cohesive approach to improving the search and understanding of enterprise data.”

The article is an informative fluff piece that sells big data technology and explains the importance of taking charge of data.  It has been discussed before.

 

Whitney Grace,  July 7, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Behind the Google Search Algorithm

June 16, 2016

Trying to reveal the secrets behind Google’s search algorithm is almost harder than breaking into Fort Knox.  Google keeps the 200 ranking factors a secret, what we do know is that keywords do not play the same role that they used to and social media does play some sort of undisclosed factor.  Search Engine Journal shares that “Google Released The Top 3 ranking Factors” that offers a little information to help SEO.

Google Search Quality Senior Strategist Andrey Lipattsev shared that the three factors are links, content, and RankBrain-in no particular order.  RankBrain is an artificial intelligence system that relies on machine learning to help Google process search results to push the more relevant search results to the top of the list.  SEO experts are trying to figure out how this will affect their jobs, but the article shares that:

“We’ve known for a long time that content and links matter, though the importance of links has come into question in recent years. For most SEOs, this should not change anything about their day-to-day strategies. It does give us another piece of the ranking factor puzzle and provides content marketers with more ammo to defend their practice and push for growth.”

In reality, there is not much difference, except that few will be able to explain how artificial intelligence ranks particular sites. Nifty play, Google.

 

Whitney Grace, June 15, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

The Time Google Flagged Itself for Potentially Malicious Content

June 13, 2016

Did you know Google recently labeled itself as ‘partially dangerous’? Fortune released a story, Google Has Stopped Rating ‘Google.com’ as ‘Partially Dangerous’, which covers what happened. Google has a Safe Browsing tool which identifies potentially harmful websites by scanning URLs. Users noticed that Google itself was flagged for a short time. Was there a rational explanation? This article offers a technology-based reason for the rating,

“Fortune noted that Google’s Safe Browsing tool had stopped grading its flagship site as a hazard on Wednesday morning. A Google spokesperson told Fortune that the alert abated late last night, and that the Safe Browsing service is always on the hunt for security issues that might need fixing. The issue is likely the result of some Google web properties hosting risky user-generated content. The safety details of the warning specifically called out Google Groups, a service that provides online discussion boards and forums. If a user posted something harmful there, Google’s tool would have factored that in when assessing the security of the google.com domain as a whole, a person familiar with the matter told Fortune.”

We bet some are wondering whether this is a reflection of Google management or the wonkiness of Google’s artificial intelligence? Considering hacked accounts alone, it seems like malicious content would be posted in Google Groups fairly regularly. This flag seems to be a flag for more than the “partially dangerous” message spells out. The only question remaining is, a flag for what?

Megan Feil, June 13, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

The Google Knowledge Vault Claimed to Be the Future

May 31, 2016

Back in 2014, I heard rumors that the Google Knowledge Vault was supposed to be the next wave of search.  How many times do you hear a company or a product making the claim it is the next big thing?  After I rolled my eyes, I decided to research what became of the Knowledge Vault and I found an old article from Search Engine Land: “Google ‘Knowledge Vault’ To Power Future Of Search.” Google Knowledge Graph was used to supply more information to search results, what we now recognize as the summarized information at the top of Google search results.  The Knowledge Vault was supposedly the successor and would rely less on third party information providers.

“Sensationally characterized as ‘the largest store of knowledge in human history,’ Knowledge Vault is being assembled from content across the Internet without human editorial involvement. ‘Knowledge Vault autonomously gathers and merges information from across the web into a single base of facts about the world, and the people and objects in it,’ says New Scientist. Google has reportedly assembled 1.6 billion “facts” and scored them according to confidence in their accuracy. Roughly 16 percent of the information in the database qualifies as ‘confident facts.’”

Knowledge Vault was also supposed to give Google a one up in the mobile search market and even be the basis for artificial intelligence applications.  It was a lot of hoopla, but I did a bit more research and learned from Wikipedia that Knowledge Vault was nothing more than a research paper.

Since 2014, Google, Apple, Facebook, and other tech companies have concentrated their efforts and resources on developing artificial intelligence and integrating it within their products.  While Knowledge Vault was a red herring, the predictions about artificial intelligence were correct.

 

Whitney Grace, May 31, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

eBay Struggles with Cluttered, Unstructured Data, Deploys Artificial Intelligence Strategy

May 24, 2016

The article on Forbes titled eBay’s Next Move: Artificial Intelligence To Refine Product Searches predicts a strong future for eBay as the company moves further into machine learning. For roughly six years eBay has been working with Expertmaker, a Swedish AI and analytics company. Forbes believes that eBay may have recently purchased Expertmaker. The article explains the logic behind this logic,

“One of the key turnaround goals of eBay is to encourage sellers to define their products using structured data, making it easier for the marketplace to show relevant search results to buyers. The acquisition of Expertmaker should help the company in this initiative, given its expertise in artificial intelligence, machine learning and big data.”

The acquisition of Expertmaker should allow for a more comprehensive integration of eBay’s “noisy data.” Expertmaker’s AI strategy is based in genetics research, and has made great strides in extracting concealed value from data. For eBay, a company with hundreds of millions of listings clogging up the platform, Expertmaker’s approach might be the ticket to achieving a more streamlined, categorized search. If we take anything away from this, it is that eBay search currently does not work very well. At any rate, they are taking steps to improve their platform.

 
Chelsea Kerwin, May 24, 2016

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Do Businesses Have a Collective Intelligence?

May 4, 2016

After working in corporate America for several years, I was amazed by the sheer audacity of its stupidity.  I came to the conclusion that many people in corporate America lack intelligence and are slowly skirting insanity’s edge, so when I read Xconomy’s article, “Brainspace Aims To Harness ‘Collective Intelligence’ Of Businesses” made me giggle.   I digress.  Intelligence really does run rampant in businesses, especially in IT departments the keep modern companies up and running. The digital workspace has created a collective intelligence within a company’s enterprise system and the information is either accessed directly from the file hierarchy or through (the usually quicker) search box.

Keywords within the correct context pertaining to a company are extremely important to semantic search, which is why Brainspace invented a search software that creates a search ontology for individual companies.  Brainspace says that all companies create collective intelligence within their systems and their software takes the digitized “brain” and produces a navigable map that organizes the key items into clusters.

“As the collection of digital data on how we work and live continues to grow, software companies like Brainspace are working on making the data more useful through analytics, artificial intelligence, and machine-learning techniques. For example, in 2014 Google acquired London-based Deep Mind Technologies, while Facebook runs a program called FAIR—Facebook AI Research. IBM Watson’s cognitive computing program has a significant presence in Austin, TX, where a small artificial intelligence cluster is growing.”

Building a search ontology by incorporating artificial intelligence into semantic search is a fantastic idea.  Big data relies on deciphering information housed in the “collective intelligence,” but it can lack human reasoning to understanding context.  An intelligent semantic search engine could do wonders that Google has not even built a startup for yet.

 

Whitney Grace, May 4, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Watson Joins the Hilton Family

April 30, 2016

It looks like Paris Hilton might have a new sibling, although the conversations at family gatherings will be lackluster.  No, the hotel-chain family has not adopted Watson, instead a version of the artificial intelligence will work as a concierge.  Ars Technica informs us that “IBM Watson Now Powers A Hilton Hotel Robot Concierge.”

The Hilton McLean hotel in Virginia now has a now concierge dubbed Connie, after Conrad Hilton the chain’s founder.  Connie is housed in a Nao, a French-made android that is an affordable customer relations platform.  Its brain is based on Watson’s program and answers verbal queries from a WayBlazer database.  The little robot assists guests by explaining how to navigate the hotel, find restaurants, and tourist attractions.  It is unable to check in guests yet, but when the concierge station is busy, you do not want to pull out your smartphone, or have any human interaction it is a good substitute.

” ‘This project with Hilton and WayBlazer represents an important shift in human-machine interaction, enabled by the embodiment of Watson’s cognitive computing,’ Rob High, chief technology officer of Watson said in a statement. ‘Watson helps Connie understand and respond naturally to the needs and interests of Hilton’s guests—which is an experience that’s particularly powerful in a hospitality setting, where it can lead to deeper guest engagement.’”

Asia already uses robots in service industries such as hotels and restaurants.  It is worrying that Connie-like robots could replace people in these jobs.  Robots are supposed to augment human life instead of taking jobs away from it.  While Connie-like robots will have a major impact on the industry, there is something to be said for genuine human interaction, which usually is the preference over artificial intelligence.  Maybe team the robots with humans in the service industries for the best all around care?

 

Whitney Grace, April 30, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Watson Lacks Conversation Skills and He Is Not Evil

April 22, 2016

When I was in New York last year, I was walking on the west side when I noticed several other pedestrians moving out of the way of a man mumbling to himself.  Doing as the natives do, I moved aside and heard the man rumble about how, “The robots are taking over and soon they will be ruling us.  You all are idiots for not listening to me.”  Fear of a robot apocalypse has been constant since computer technology gained precedence and we also can thank science-fiction for perpetuating it.  Tech Insider says in “Watson Can’t Actually Talk To You Like In The Commercials” Elon Musk, Bill Gates, Stephen Hawking, and other tech leaders have voiced their concerns about creating artificial intelligence that is so advanced it can turn evil.

IBM wants people to believe otherwise, which explains their recent PR campaign with commercials that depict Watson carrying on conversations with people.  The idea is that people will think AI are friendly, here to augment our jobs, and overall help us.  There is some deception on IBM’s part, however.  Watson cannot actually carry on a conversation with a person.  People can communicate with, usually via an UI like a program via a desktop or tablet.  Also there is more than one Watson, each is programmed for different functions like diagnosing diseases or cooking.

“So remember next time you see Watson carrying on a conversation on TV that it’s not as human-like as it seems…Humor is a great way to connect with a much broader audience and engage on a personal level to demystify the technology,’ Ann Rubin, Vice President IBM Content and Global Creative, wrote in an email about the commercials. ‘The reality is that these technologies are being used in our daily lives to help people.’”

If artificial intelligence does become advanced enough that it is capable of thought and reason comparable to a human, it is worrisome.  It might require that certain laws be put into place to maintain control over the artificial “life.”  That day is a long time off, however, until then embrace robots helping to improve life.

 

Whitney Grace, April 22, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Software That Contains Human Reasoning

April 20, 2016

Computer software has progressed further and keeps advancing faster than we can purchase the latest product.  Software is now capable of holding simple conversations, accurately translating languages, GPS, self-driving cars, etc.  The one thing that that computer developers cannot program is human thought and reason.  The New York Times wrote “Taking Baby Steps Toward Software That Reasons Like Humans” about the goal just out of reach.

The article focuses on Richard Socher and his company MetaMind, a deep learning startup working on pattern recognition software.  He along with other companies focused on artificial intelligence are slowly inching their way towards replicating human thought on computers.  The progress is slow, but steady according to a MetaMind paper about how machines are now capable of answering questions of both digital images and textual documents.

“While even machine vision is not yet a solved problem, steady, if incremental, progress continues to be made by start-ups like Mr. Socher’s; giant technology companies such as Facebook, Microsoft and Google; and dozens of research groups.  In their recent paper, the MetaMind researchers argue that the company’s approach, known as a dynamic memory network, holds out the possibility of simultaneously processing inputs including sound, sight and text.”

The software that allows computers to answer questions about digital images and text is sophisticated, but the data to come close to human capabilities is not only limited, but also nonexistent.  We are coming closer to understanding the human brain’s complexities, but artificial intelligence is not near Asimov levels yet.

 

 

Whitney Grace, April 20, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

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