The Equivalent of a Brexit
August 31, 2016
Britain’s historical vote to leave the European Union has set a historical precedent. What is the precedent however? Is it the choice to leave an organization? The choice to maintain their independence? Or is it a basic example of the right to choose? The Brexit will be used as a metaphor for any major upheaval for the next century, so how can it be used in technology context? BA Insight gives us the answer with “Would Your Users Vote ‘Yes’ For Sharexit?”
SharePoint is Microsoft Office’s collaborative content management program. It can be used to organize projects, build Web sites, store files, and allow team members to communicate. Office workers also spurn it across the globe over due to its inefficiencies. To avoid a Sharexit in your organization, the article offers several ways to improve a user’s SharePoint experience. One of the easiest ways to keep SharePoint is to build an individual user interface that handles little tasks to make a user’s life easier. Personalizing the individual SharePoint user experience is another method, so the end user does not feel like another cog in the system but rather that SharePoint was designed for them. Two other suggestions are plain, simple advice: take user feedback and actually use it and make SharePoint the go information center for the organization by putting everything on it.
Perhaps the best advice is making information easy to find on SharePoint:
Documents are over here, discussions over there, people are that way, and then I don’t know who the experts really are. You can make your Intranet a whole lot smarter, or dare we say “intelligent”, if you take advantage of this information in an integrated fashion, exposing your users to connected, but different, information. You can connect documents to the person who wrote them, then to that person’s expertise and connected colleagues, enabling search for your hidden experts. The ones that can really be helpful often reduce chances for misinformation, repetition of work, or errors. To do this, expertise location capabilities can combine contributed expertise with stated expertise, allowing for easy searching and expert identification.
Developers love SharePoint because it is easy to manage and to roll out information or software to every user. End users hate it because it creates more problems than resolving anything. If developers take the time to listen to what the end users need from their SharePoint experience than can avoid an Sharexit.
Whitney Grace, August 31, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
HonkinNews for August 30, 2016, Now Available
August 30, 2016
If you want to learn how Beyond Search sends secure messages, view Honking News, August 30, 2016. Stories include IBM in Scotland and a possible new recipe for haggis with tamarind, Microsoft and its inability to change China, the US Army’s math challenge, and frisky algorithms. The program for August 30, 2016, is located in this YouTube cubby. We have added a video player to the Beyond Search blog too. Bet your bots — er, bet your boots — on that.
Kenny Toth, August 30, 2016
Computers Will Talk Pretty One Day Soon with NLP
August 25, 2016
The article titled National Language Processing: Turning Words Into Data on B2C takes an in-depth look at NLP and why it is such a difficult area to perfect. Anyone who has conversed with an automated customer service system knows that NLP technology is far from ideal. Why is this? The article suggests that while computers are great at learning the basic rules of language, things get far more complex when you throw in context-dependent or ambiguous language, not to mention human error. The article explains,
“This has changed with the advent of machine learning…In the case of NLP, using a real-world data set lets the computer and machine learning expert create algorithms that better capture how language is actually used in the real world, rather than on how the rules of syntax and grammar say it should be used. This allows computers to devise more sophisticated—and more accurate—models than would be possible solely using a static set of instructions from human developers.”
Throw in Big Data and we have a treasure trove of unstructured data to glean value from in the form of text messages, emails, and social media. The article lists several exciting applications such as automatic translation, automatic summarization, Natural Language Generation, and sentiment analysis.
Chelsea Kerwin, August 25, 2016
Microsoft Considers next Generation Artificial Intelligence
August 24, 2016
While science fiction portrays artificial intelligence in novel and far-reaching ways, certain products utilizing artificial intelligence are already in existence. WinBeta released a story, Microsoft exec at London conference: AI will “change everything”, which reminds us of this. Digital assistants like Cortana and Siri are one example of how mundane AI can appear. However, during a recent AI conference, Microsoft UK’s chief envisioning officer Dave Choplin projected much more impactful applications. This article summarizes the landscape of concerns,
Of course, many also are suspect about the promise of artificial intelligence and worry about its impact on everyday life or even its misuse by malevolent actors. Stephen Hawking has worried AI could be an existential threat and Tesla CEO Elon Musk has gone on to create an open source AI after worrying about its misuse. In his statements, Choplin also stressed that as more and more companies try to create AI, ‘We’ve got to start to make some decisions about whether the right people are making these algorithms.
There is much to consider in regards to artificial intelligence. However, such a statement about “the right people” cannot stop there. Choplin goes on to refer to the biases of people creating algorithms and the companies they work for. Because organizational structures must also be considered, so too must their motivator: the economy. Perhaps machine learning to understand the best way to approach AI would be a good first application.
Megan Feil, August 24, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
HonkinNews Video Available for August 23, 2016
August 23, 2016
After several tests, the fourth HonkinNews video is available on YouTube. You can view the six minute video at https://youtu.be/AIYdu54p2Mg. The HonkinNews highlights a half dozen stories from the previous week’s Beyond Search stream. The commentary adds a tiny twist to most of the stories. We know that search and content processing are not the core interests of the millennials. We don’t expect to attract much of a following from teens or from “real” search experts. Nevertheless, we will continue with the weekly news program because Google has an appetite for videos. We will continue with the backwoods theme and the 16 mm black and white film. We think it adds a high tech look to endless recycling of search and content jargon which fuels information access today.
Kenny Toth, August 23, 2016
Ami Albert Joined Bertin Technologies a Year Ago and Is Alive
August 22, 2016
I learned about the Ami search system called Albert a decade ago. My notes indicated that at that time the company was Swiss but had strong ties to France. Not surprisingly, when Ami’s market momentum dictated a sale, a French company stepped forward and bought Ami and its happy face identity:
Bertin Technologies has integrated Ami Albert into its market intelligence suite. Search appears to be a utility function. The company says that it is “a publisher and integrator of cutting edge software solutions.” The company offers cyber security, digital intelligence, and speech processing.
According to the deal description on the Bertin Web site:
The ability to offer Market Intelligence and Risk Intelligence sees the creation of a key player in Web Content Mining, whose international outlook is supported by an industrial group with a presence in 15 countries.
Ami, a search vendor, morphed into a market intelligence company. When the deal was announced in mid 2015, AMI had 150 clients. The company operated via two subsidiaries in the UK and Morocco. The unique value of Ami comes from Bertin’s capabilities.
In 2006, Ami counted LexisNexis, Sinequa, Lingway, and itself via the Go Albert unit as “partners.”
The company’s search interface looked like this before Ami pivoted to content scraping and “market intelligence.”
Search results looked like this:
Ami emphasized that it could perform metasearch functions; that is, take a user’s query and send it to different systems with individual search interfaces. Here’s how Ami presented this idea to prospective customers:
Ami also emulated the analytic report methods found in i2 Analyst’s Notebook and Palantir Technologies, among others.
No details about the terms of the deal were announced. I did not include Ami Albert in any of the Enterprise Search Report profiles I created. The company seemed to be focused on building traction in Europe, not the US. In retrospect, Ami’s trajectory is similar to many other search vendors’. The company enters the market, moves forward for ten years, and then sells. A new owner is probably a better fate than locking the doors and turning off the lights.
Stephen E Arnold, August 22, 2016
Microsoft to Sunset China Search and News Services
August 22, 2016
Recent news has made clear that online content from the U.S. or any country foreign to China faces challenges in China. An article from CNN Money recently published Microsoft is giving up on its Chinese web portal. This piece informs us that Microsoft will sunset it’s MSN website in China on June 7. Through their company statement, Microsoft mentions their commitment to China remains and notes China is home to the largest R&D facility outside the U.S. An antitrust investigation on Microsoft in China has been underway since July 2014. The article shares an overview of the bigger picture,
The company’s search engine, Bing, also flopped in the country amid tough competition with homegrown rivals. It didn’t help that in Chinese, “Bing” sounds similar to the word for “sickness.
In September, Microsoft finally ditched Bing for users of its Edge browser in China, striking a deal with Chinese Internet giant Baidu (BIDU, Tech30) to use its search engine as the default.
Other Western tech firms have come under scrutiny in China before, including Qualcomm(QCOM, Tech30) and Apple (AAPL, Tech30). Social networks like Facebook (FB, Tech30) and Google (GOOG) remain blocked in the country.”
It looks like Bing will bite the dust soon, in China at least. Does this news mean anything for Microsoft as a company? While regulations China are notably stringent, the size of their population makes up a notably sized market. We will be watching to see how search plays out in China.
Megan Feil, August 22, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph There is a Louisville, Kentucky Hidden /Dark Web meet up on August 23, 2016. Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233019199/
Another Day Another Possible Data Breach
August 19, 2016
Has the next Ashley Madison incident happened? International Business Times reports on breached information that has surfaced on the Dark Web. The article, Fling.com breach: Passwords and sexual preferences of 40 million users up for sale on dark web, sheds some light on what happened in the alleged 40 million records posted on the The Real Deal marketplace. One source claims the leaked data was old information. Another source reports a victim who says they never had an account with Fling.com. The article states,
“The leak is the latest in a long line of dating websites being targeted by hackers and follows similar incidents at Ashley Madison, Mate1, BeautifulPeople and Adult Friend Finder. In each of these cases, hundreds of thousands – if not millions – of sensitive records were compromised. While in the case of Ashley Madison alone, the release of information had severe consequences – including blackmail attempts, high-profile resignations, and even suicide. Despite claims the data is five years old, any users of Fling.com are now advised to change their passwords in order to stay safe from future account exploitation.”
Many are asking about the facts related to this data breach on the Dark Web — when it happened and if the records are accurate. We’re not sure if it’s true, but it is sensational. The interesting aspect of this story is in the terms of service for Fling.com. The article reveals Fling.com is released from any liability related to users’ information.
Megan Feil, August 19, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
There is a Louisville, Kentucky Hidden /Dark Web meet up on August 23, 2016.
Information is at this link: https://www.meetup.com/Louisville-Hidden-Dark-Web-Meetup/events/233019199/
The Force That through the Green Fuse Drives Search Baloney
August 17, 2016
I am quite skeptical about the results a free Web index presents when I look for information. I don’t want to single out any of the towering giants of Web search as spoofers, charlatans, and snake oil vendors but those ads and the quest for money are Job One.
I read “Why Poets Can Make Better Search Engines.” You may be able to access this write up for free or maybe not. A real journalistic outfit created the confection.
The idea is that search engines have to have the ability to form more poetic thoughts about what a user’s query “means.” I learned:
Artificial intelligence and machine intelligence are about decreasing the length of human perception. Google autocomplete is an attempt to shorten the time and path between thought and a response — to decrease the time and path between seeing something and categorizing it or identifying it and moving on.
The person making this statement is offered by a person working on Kensho, which is described as:
essentially a search engine for economic events and data.
Dig out your copy of Percy Bysshe Shelly’s collected poems. Use them as models for improving precision in recall in search. How exactly? Not important. As ee cummings wrote:
Unbeing dead isn’t being alive.
Got it.
Stephen E Arnold, August 17, 2016
HonkinNews for August 16, 2016
August 16, 2016
The weekly news program about search, online, and content processing is now available at https://youtu.be/mE3MGlmrUWc. In addition to comments about Goo!Hoo, IBM, and Microsoft, you will learn about grilling squirrel over a wood fire. Live from Harrod’s Creek.
Stephen E Arnold, August 16, 2016
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