BA-Insight Lands $6 Million
September 22, 2010
According to CMS Wire, a Microsoft partner—no, fix that—“a key Microsoft partner”—has received a cash injection of $6.0 million. You will get the content management write up in the story “BA-Insight Secures US$6M Funding for Enterprise Search”. The PR Newswire story “BA-Insight’s Strong Growth in Enterprise Search Space Secures $6 Million in Series A Funding” provides a bit more detail. Note: links to PR stories often go dead, so you may have to resort to some poking around via Bing.com which usually indexes Microsoft centric stories reasonably well.
The news release said:
BA-Insight, Inc., an enterprise search software company specializing in Microsoft-based information access technology, announced today that it has secured $6 million in private equity funding led by New York-based Milestone Venture Partners. Paladin Capital Group and Osage Venture Partners also invested in the round. The New York State Common Retirement Fund participated in the financing through funds managed by Milestone Venture Partners and Paladin Capital Group.
What’s the money for? The release said:
BA-Insight will deploy the capital raised to further develop and extend its suite of enterprise search products for SharePoint Search, expand its marketing efforts and grow its sales and support services organizations. “The market for BA-Insight technologies is expanding rapidly,” explained Guy Mounier, CEO and co-founder of BA-Insight. “We have huge growth potential in U.S. government, professional services, energy and other sectors. This investment will allow us to build the organization needed to support our growth in those markets.”
BA-Insight is a vendor committed to the enterprise search market. This “sector” has been under significant pressure from lower cost Microsoft solutions such as dtSearch (Bethesda, Maryland) and open source solutions like Lucene/Solr. In fact, enterprise search is becoming commoditized.
What’s the BA-Insight difference? According to the news release:
BA-Insight’s flagship product Longitude optimizes Microsoft’s SharePoint Search, and FAST Search for SharePoint platforms. Users can find, analyze, and act on relevant information regardless of the format or where the data resides. Longitude offers out-of-the-box SharePoint Connectors to more than 20 business applications including ERP, CRM, Messaging, and ECM. Longitude also provides a state-of-the-art user experience via a rich Silverlight SharePoint document viewer.
My observations are:
- The BA-Insight play is that Microsoft will continue to encourage its top paying certified partners an opportunity to sell into the SharePoint ecosystem. With more than 100 million SharePoint licenses in the wild, that’s a big ecosystem. The risk is that Microsoft could poach the juicy accounts. If BA-Insight gets traction, Microsoft might buy BA-Insight in order to fatten up its offerings. IBM has followed this strategy for several years. The key difference, in my opinion, is that IBM is using Lucene/Solr and buying value-adding technologies to boost the IBM services business. The Microsoft approach will have a unique fingerprint.
- I think that BA-Insight is “glue play”. What I mean by “glue” is that Microsoft leaves it to licensees to hook together various components to solve a problem. BA-Insight and a handful of other Microsoft centric players provide a “snap in” solution to reduce the time, cost, and hassles of getting basic functions to work as required. Fast Search is a complex beastie, and BA-Insight’s approach is to deliver a solution without the Fast cartwheels that can lead to staff turnover.
- The challenge in the market will be one of time. The recession is allegedly “over.” For organizations strapped for cash, economies will be of significant interest. In the “search and SharePoint” niche, there are quite a few competitors. These range from other Microsoft partners such as SurfRay and Fabasoft to integrators who can hook together existing pieces and parts. Companies in this consulting approach to the search business include New Idea Engineering, with whom I have worked in the past, and my son’s company, Adhere Solutions. Note: my son did not pay me to reference him. I think I bought lunch yesterday which is how the family thing works, right?
- The shift in the enterprise market that I will talk about at the ISS conference in October 2010 is that “search” is not what most users require. The need is for low latency processing of mission critical data delivered in what I call a data fusion system. Few companies offer a “platform” that ingests and makes actionable a range of data. The key players in this space include 20 year veterans like i2 in Cambridge, England, Kroll (now a unit of Altegrity), the Palantir organization (now allegedly involved in a confusing legal matter), and the lesser known but up and coming Digital Reasoning, among others. The name “BA Insight” suggests a capability in the data fusion space, but the new release’s emphasis on “enterprise search” suggests that BA-Insight is anchored in the traditional search market. Perhaps this is just a positioning issue specifically for the news release?
The big challenge is use of the money. Increasing “marketing” sometimes works and sometimes does not. In the “search space”, there is a great deal of noise, smoke, and confusion. The strong interest in open source search so far has not spilled over into the SharePoint sector. I think that will happen. When it does, there will be some interest in Microsoft-centric shops. That interest will probably come from new hires and the chief financial officer’s staff. The traditional Microsoft certified professionals like their counterpart Oracle certified database professionals want to preserve the status quo.
The status quo is not such a comfortable place. Big outfits like Oracle are resorting to legal eagles to cope with open source. Microsoft has a mixed record with regard to open source. My hunch is that BA Insight will have to find a way to go viral within the SharePoint community. That will take keen mastery of social media, the sales ability of Autonomy, and the technical savvy of some serious wizards like Exalead, the repositioning touch of Vivisimo, and the market focus of Coveo. BA Insight has the opportunity to be the break out enterprise search vendor in 2010.
Will $6.0 million be enough? I don’t know the answer. The investors’ smart money thinks BA Insight has what it takes to succeed. From the grandstand in Harrod’s Creek, this race will be fun and entertaining to watch.
Stephen E Arnold, September 22, 2010
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Facebook: Makes Noise without Trying
September 20, 2010
Americans like to post photos, update status messages, and scroll through news from friends on Facebook, more than any other activity when online. This is concluded from a comScore research revealed in the USAToday.com article, “Facebook Inches Past Google for Web Users’ Minutes.” Moreover, what startles us more is the fact stated that, “U.S. Web surfers are spending more time socializing on Facebook than searching with Google.”
My view is that Google wants to make sure usage for its service sticks in the 50 to 60 percent range. At these levels, Google is not really a monopoly in my view.
But this Facebook surge probably rings a bell for Google, as well as Yahoo, both of which were well ahead of Facebook ,in terms of percentage of Web surfers who spent time on their sites. In just a matter of three years, Facebook’s share of U.S. surfers’ total minutes per month has risen from 2 percent to 9.9 percent, whereas Google lags behind at 9.6 percent, even after including its sites like YouTube, Gmail and others. This could well be a wakeup call for the giant Google, with a challenge to regain the top spot.
But the real story is that a post in a popular Web log and the follow up story “Anatomy Of A PR Spin (AKA How To Lie Like A Pro)” has escalated into a major media incident in the blogosphere. The idea that Facebook, a mere social network, would create a mobile device is little more than one of those Silicon Valley rumors. What is important is that a Silicon Valley rumor like Oracle wanting to buy a search vendor (how boring) becomes when Facebook is involved. Not boring. A huge issue.
That’s the story for me.
Facebook right now is one of the outfits with the power to disrupt. Forget the Facebook phone or whatever the rumor says the device is.
Facebook has arrived and it will be no easy task to put a damper on the Facebook noise. Honk.
Stephen E Arnold, September 20, 2010
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AOL and Its Google Tie Up
September 20, 2010
Remembering the heydays bring about feelings of gaiety, but would the same old associations be able to produce the extraordinary magic again? Well, at least AOL is trying to make it happen. We read about “AOL Renews Search Ad Deal With Google” on WebProNews, and the deal that “Google will provide search services to AOL’s content network and properties, in exchange for a revenue-sharing arrangement between the two companies.”
AOL is all-upbeat about this new development and plans to expand the deal in the coming future, with hopes that this alliance “will provide improved experiences to AOL’s world wide audience,” says the article. It adds further that both the companies will work together and cover mobile search, and bring AOL’s video content to YouTube. We think Google has nailed the former superstar’s business, but do you think that Google and its Xoogler can make AOL a powerhouse once again? We doubt it. Yahoo is trying to make its service grow, and both AOL and Yahoo seem to be competing in a very similar business manner. One is Googley. The other is Microsofty.
Harleena Singh, September 19, 2010
Fujitsu and Libraries: A Bit of a Surprise
September 20, 2010
Fujitsu has taken the charge on the cloud. It recently started its software-as-a-service (SaaS)-based solution for library administration for Japan’s municipal public libraries, as part of its global cloud strategy. The JapanToday’s article, “Fujitsu to Start Services for Libraries Using Cloud Computing,” further states that, “the services will enable libraries to manage information on lending books to users without their own computer systems.”
Fujitsu estimates that deploying the ICT system environment for the libraries, with the help of Fujitsu’s datacenters can save the libraries about 30 percent on their ICT costs over a period of five years. The article says that since the library employees are relieved from “the responsibilities for maintaining and operating the ICT system, the library can operate more efficiently.” As Fujitsu plans to create regional library centers, and its rival NEC Corp too plans to begin similar services, it appears to us as a different and potentially predatory move against the beleaguered library vendors.
Harleena Singh, September 20, 2010
A Fatter Big Brother? Search, Surveillance, and More
September 19, 2010
Big Brother. The Man. Spies. All three of these buzzwords conjures up many things in peoples minds. Who are they? What exactly do they do? Are they watching me and recording every move I make? To most, silly paranoia. But, in an eye opening article “Big Brothers of Multiculturalism,” Ms. Julienne Eden Buši?’s points got me thinking.
Follow along from this excerpt from the article:
The time I got into an argument with a waiter named Tony at a restaurant behind the Votiv Church and was escorted roughly out, never to return. They must have been snickering at my indignation, these omnipresent agents. Who does she think she is? Creating a ruckus, disturbing the other guests? Another time at the Prater amusement park, had they been there, too, when I had….oh the indignity of it all! It was bad enough that I remembered, but to think that others remembered, too, that they had written down all the gory details in a secret report so that others could visualize it as well….that they had then talked about it with still more people, perhaps their wives or colleagues, chuckled again about the “American girl”, her scandalous behavior, her embarrassment, excessiveness…this was unbearable. Who did she think she was, anyway? On the other hand, many of the other dossier allegations, observations, statements, conclusions were total fabrications, less believable than if they had written that I’d suddenly grown a long, hairy tail and sprouted horns, and intended quite obviously to gain praise from one’s boss, or perhaps a raise in position or salary. So how effective, after all, was the notorious spy agency, if its actions were predicated upon some agent’s literary flights of fancy?
The exact time frame of that statement is unknown, and information gathered in that same time is also unknown. The real question then is, What is the quality of the information gathered? Is it from a trusted source? How reliable are the “facts”? Someone gathered it from somewhere, but was that information handled correctly? It would also be a safe bet that some of this information recorded was not at all accurate, but an all out fabrication of a persons mind.
Fast forward to 9-11. After the attacks on America, the Federal Government shifts into ultra high gear. Overdrive is an understatement. The effort and investment are mirrored by Defense Secretary Robert Gates, “We did as we so often do in this country…the attitude was, if it’s worth doing, it’s probably worth overdoing.”
The article is a thought starter if largely unverified. Interesting to consider search, surveillance, and content processing in the context of Eden Buši?’s remarks.
Glenn Black, September 19, 2010
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Twitter Morphs into an Application
September 16, 2010
The Web pundits are in full stampede mode. Twitter, beloved of those who live and breathe real time connectivity, has changed from a Fail Whale into a Application. You can get a useful summary of the new features at “How Twitter.com Gives Your Favorite App a Run for Its Money.” The idea is that one does not need a service like Collecta.com or one of the dozen of other Twitter-attuned services to make sense of the tweet stream. Nope. You can do it all from Twitter. I find this development interesting for three reasons:
- The new layout makes monetization options blossom like dogwoods the week before the Kentucky Derby.
- The Twitter-centric services will have to put on their innovation sneakers and get moving. Twitter, long content to deal with stability issues and explaining what tweets are, is on the move.
- The shift takes another chunk out of the hide of traditional key word search. The narrowing by hash tags, the social component, the following—each of these makes a Boolean query look like a Babylonian clay tablet.
With complexity overwhelming many computer users, a service that becomes an application runs the risk of feature-itis. I find the new service quite interesting, but it tells me more about how companies like Twitter are reacting to the laundry list approach to finding information. That’s what makes the goose paddle faster.
And it is “real time.” That’s a fuzzy concept but it mashes up info in an app. Sort of new methinks.
Stephen E Arnold, September 16, 2010
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Microsoft and Its Next Big Challenge
September 16, 2010
As the giants Apple, Facebook and Google continue to grow man wander if there is a place for Microsoft among the elite. The author of the Xconomy article “Can Microsoft Outflank Apple, Facebook, and Google? A Strategy Update” attempts to get readers to see exactly how Microsoft continues to makes moves while flying under the radar. The author points to Microsoft’s business strategies and believes 2010 could be the “turning point for Microsoft new businesses.” Bing is Microsoft’s Web search project and the key to its strategy. Due to Microsoft’s aggressive marketing efforts it is a definite and dangerous Google competitor and continues to flourish and grow. Bing also created interest with the announcement that it “is officially powering all of Yahoo’s search capabilities in the U.S. and Canada.” As Microsoft grows and spreads its wings Google may end up paying the price for dropping the ball and missing the opportunity to spread and solidify its dominance.
Stephen E Arnold, September 15, 2010
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Social Media and Attensity: Pushing Forward
September 15, 2010
The social media world has become deeply rooted into the business world. The ZDNet article “Social “Rising Stars: Maria Ogneva on Scaling Social Media” gives Attensity’s Social Media Director, Maria Ogneva, a chance to discuss the importance of knowing what is going on in the social media world. According to the article social media is “heading straight into mass-market adoption, with no signs of slowing down.” It is the “#1 activity on the web” and with so much influence companies must find ways to listen to their customer online chatter and properly respond. Tools are needed that allow companies to filter customer responses, route them to the appropriate department and provide a prompt response. With so many different social media outlets, companies must decide which ones to put emphasis on and the employee assistance set up needed in order to properly handle customer issues. The social media world has become like a gossip column where customer comments, especially negative, spread like wildfire and can have lasting effects.
April Holmes, September 15, 2010
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Exalead Anchors US International Trade Commission
September 14, 2010
Drowning in a sea of data, one government agency recently had a life preserver tossed its way from one of the search industry’s best and brightest. “U.S. International Trade Commission Selects Exalead CloudView as Primary Search Engine” said:
USITC end user site surveys indicated that people couldn’t easily find the information they were looking for on http://www.usitc.gov via its search function. In 2009, USITC decided to replace its previous search software and reviewed a number of other enterprise search options for a solution that met its needs, was easy to administer, and fit its budget.
The United States International Trade Commission (USITC) (http://www.usitc.gov) handles issues of global and domestic trade with its quasi-judicial authority. In doing so, the agency collects massive quantities of data that both employees and visitors to its site needed to access.
The solution was Exalead CloudView, which “uses advanced semantic technologies to bring structure, meaning and accessibility to previously unused or under-used data in the new hybrid enterprise and Web information cloud.” For the USITC, specifically, CloudView aimed to provide two very specific functions. First, it gave outside users access to over 40,000 documents ranging from PDFs, spreadsheets, Word docs and more. Secondly, CloudView gave employees the ability to search file systems, folders and data repositories that, previously, had to be searched for in a time-consuming manual process.
The result is a highly efficient enterprise and web combination that improves the agency’s ability to monitor trade around the globe. The new system increased the range of available information, boosted performance and provided much-needed speed and simplicity to the Web site.
This is not only a big win for Exalead.
Stephen E Arnold, September 14, 2010
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Social Media: Will It Challenge Apple?
September 14, 2010
Google has not hit a home run in the social media market. Now it appears that Apple may face a similar challenge.
Facebook is not ready to shake hands with Apple because it’s got the ‘i-flu’, which could contagiously disrupt its massive user base with spam. It is the curse with which social networking sites are born, and have to live with. The TechNewsWorld article “Can Spam-Swamped Ping Survive Without Facebook?” sings about the spam problem, which few Sophos tech geeks say Apple could have avoided. Remember Facebook was earlier hit by Apple-related spam, and now even ping profiles are spammed, making people wonder why Apple is not beefing up its security.
Facebook is in security frenzy. “It’s looking closely at every link that comes to its service to see if it has malicious content,” reports the article. Normally Facebook’s APIs are open to other services; it isn’t taking any chances with Apple’s new iTunes-related social music network. The negotiation deadlock to let Apple access Facebook’s APIs, now probably depends on Ping’s success. Well, Ping sure needs Facebook, but is Apple repeating the Lord of the Flies plot?
Harleena Singh, September 14, 2010
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