Telegraph Says to Google: Duh Duh Duh Dweeb Dweeb Dweeb Duh Duh Duh

March 29, 2023

Vea4_thumb_thumbNote: This essay is the work of a real and still-alive dinobaby. No smart software involved, just a dumb humanoid. (The anigif is from https://gifer.com/en/Vea.)

That three short taps and three long taps followed by three short taps strikes me as “Duh duh duh Dweeb dweeb dweeb duh duh dun. But I did not get my scout badge in Morse code, so what do I know about real Titanic type messages. SOS, SOS, SOS! I think that today the tones mean “Save Our Search”.

I can decode the Telegraph newspaper article “Google’s Code Red Crisis Grows As ChatGPT Races Ahead.” I am reasonably certain the esteemed “real news” outfit believes that the Google, the destroyer of newspaper advertising revenue, is thrashing around in Lake Tahoe scale snow drifts. If I recall the teachings of my high school biology teacher in 1962, Googzillas do not thrive in cold climates. I suppose I could ask Bing.com or You.com, but I am thinking why bother.

The article states:

The company has been left scrambling to react to the surprise success of ChatGPT, which launched to the public last November. Google executives have labeled it a “code red” problem and co-founders Sergei Brin and Larry Page have emerged from semi-retirement to hold meetings with top AI execs to thrash out a response. ChatGPT presents an existential threat to Google’s core business.

The existential trope is a bit of a stretch, but the main point is clear. The Google is struggling in terms of real news’s perception of the beast. Reality does not intrude on some media tropes. Saying the Google is a dinosaur with enough clicks, and the perceived truth smudges the Google chokehold on online advertising… for now.

The article adds:

Speaking to The Telegraph, Krawczyk [a senior director at Google] said: “There is a separate effort for how generative models will look in search; that is not what you see here. “It [smart software] is a very early stage of this technology and we really want to make sure right now we are focused on delivering the right amount of quality.”

Yes, quality. Those Google search results are fascinating because they are usually wide of the user’s query. How wide? Wide enough to chew through the advertising backlog. The idea of precision and recall, time stamps on citations, and the elimination of the totally useless Boolean operators really delivers what Google considers as quality: Revenue. The right amount of quality means the revenue targets needed to float the boat.

Google’s smart software Bard-edition has not yet reached its Orkut or Dodgeball moment. Will it? At this time, I think it is important to keep in mind that if one wants to generate clicks, one must buy Google advertising. Until smart software proves that it can mint money, “real news” outfits may want to find a way to tell the Emperor of Ads, “You know. You look really great in that puffy coat. Isn’t it the same one the Pope was showing off the other day.”

There are those annoying SOS tones again: Duh Duh Duh Dweeb Dweeb Dweeb Duh Duh Duh. Are Sundar and Prabhakar transmitting again?

Stephen E Arnold, March 29, 2023

Google Goofs: Believing in the Myth of Googzilla and the Digital Delphi

March 27, 2023

I used the word “Googzilla” to help describe the digital Delphi located near what used to be Farmer’s Field. When I began work on “The Google Legacy” in 2002, it was evident to me and my research team that Google was doing the Silicon Valley hockey stick thing; that is, slow initial start, some desperation until the moment of insight about GoTo-Overture’s pay-to-play model, and a historical moment: Big growth and oodles of cash.

By 2002, the initial dorm cluelessness about how to raise money was dissipating, and the company started believing its own mythology. The digital Delphi had the answers to questions. Google knew how to engineer for success. Googlers were wizards, alcolytes of the digital Delphi itself. To enter the shrine the acolyte wizard-to-be had to do well in interviews, know about the comical GLAT or Google Labs Aptitude Test, or just know someone like Messrs. Brin and Page or a cluster of former Alta Vista computer types. A good word from Jeff Dean was a super positive in the wizardly walk to understanding.

What couldn’t Google do? Well, keep senior executives from dallying in the legal department and dying on yachts with specialized contractors to name two things. Now I would like to suggest another weakness: Security.

In a way, it is sad that Google acts as if it knows what it is doing and reality discloses some warts, flaws, bunions, and varicose veins. Poor, poor Googzilla 2023.

In September 2022, Google bought Mandiant, a darling of the cyber security community. The company brought its consulting, security, and incident response expertise to Google. The Google Cloud would be better. I think Google believed their own publicity. But believing and doing something other than selling ads and getting paid by any party to the transaction is different. It pains me to point out that despite craziness like “solving death,” “Loon balloons,” and more investment plays than I can count, the Google is about online ads. What about security?

Here’s an example.

I watched a painful video by a Canadian who makes high treble, jarring videos about technology. The video explains that his video channels were hacked and replaced by a smiling Elon and crypto baloney. You can watch the explanation at this link. And, yes, it has YouTube ads. For more information, navigate to “Linus Tech Tips Main YouTube Channel Hacked.”

I have one question: Google, is your security in line with your marketing collateral? Mandiant plus Google? Doesn’t that keep YouTube videos from being hijacked? Nope. The influential Linus and his sorrowful video makes clear that not even YouTube stars can relax knowing Google Mandiant et al are on the job.

Has the digital Delphi’s acolytes explained the issue? Has the security thing been remediated? What about Google Cloud backups? What about fail safe engineering? So many questions for the folks growing stunted oranges in Farmer’s Field. I want to believe in the myth of the once-indomitable Google. Now Googzilla could lose a claw in a harvesting machine. Even with a limp, Googzilla can sell ads like a champ. Is it enough? Not for some, I fear.

Stephen E Arnold, March 27, 2023

Google and Its High School Management: An HR Example

March 22, 2023

I read “Google Won’t Honor Medical Leave During Its Layoffs, Outraging Employees.” Interesting explanation of some of Google’s management methods. These specific actions strike me as similar to those made by my high school science club in 1959. We were struggling with the issue of requiring a specific academic threshold for admission. As I recall, one had to have straight A’s in math and science or no Science Club for that person. (We did admit one student who published an article in the Journal of Astronomy with his brother as co-author. He had an incomplete in calculus because he was in Hawaii fooling around with a telescope and missed the final exam. We decided to let him in. Because, well, we were the Science Club for goodness sakes!)

image

Scribbled Diffusion’s rendition of a Google manager (looks a bit like a clown, doesn’t it?) telling an employee he is fired and that his medical insurance has been terminated.

The article reports:

While employees’ severance packages might come with a few more months of health insurance, being fired means instantly losing access to Google’s facilities. If that’s where a laid-off Googler’s primary care doctor works, that person is out of luck, and some employees told CNBC they lost access to their doctors the second the layoff email arrived. Employees on leave also have a lot to deal with. One former Googler, Kate Howells, said she was let go by Google from her hospital bed shortly after giving birth. She worked at the company for nine years.

The highlight of the write up, however, is the Comment Section. Herewith are several items I found noteworthy:

  • Gsgrego writes, “Employees, aka expendable garbage.”
  • Chanman819 offers, “I’ve mentioned it before in one of the other layoff threads, but companies shouldn’t burn bridges when doing layoffs… departing employees usually end up at competitors, regulators, customers, vendors, or partners in the same industry. Many times, they boomerang back a few years in the future. Making sure they have an axe to grind during negotiations or when on the other side of a working relationship is exceptionally ill-advised.
  • Ajmas says, “Termination by accounting.”
  • Asvarduil offers, “Twitter and Google are companies that I now consider radioactive to work for. Even if they don’t fail soon, they’re very clearly poorly-managed. If I had to work for someone else, they’re both companies I’d avoid.
  • MisterJim adds, “Two thoughts: 1. Stay classy Google! 2. Google has employees? Anyone who’s tried to contact them might assume otherwise.

High school science club lives on in the world of non-founder management.

Stephen E Arnold, March 22, 2023

The Google: Is Thinking Clearly a Core Competency at the Company

March 16, 2023

Editor’s Note: This short write up is the work of a real, semi-alive dinobaby, not smart software.

The essay “The Nightmare of AI-Powered Gmail Has Arrived.” The main point of the article is that Google is busy putting smart software in a number of its services. I noted this paragraph:

Google is retrofitting its product line with AI. Last month, it demonstrated its take on a chatty version of its search engine. Yesterday, it shared more details about AI-assisted Gmail and Google Docs. In Gmail, there are tools that will attempt to compose entire emails or edit them for tone as well as tools for ingesting and summarizing long threads.

Nope. Not interested.

google mgmt 7

The image of three managers with their hair on fire was generated by https://scribblediffusion.com/. My hunch is that a copyright troll will claim the image as their clients’ original work. I sticking with the smart software as the artist.

I underlined this statement as well:

Most interesting are the ways in which these features seem to be in conflict with one another.

What’s up?

  1. A Code Red at Google and suggestions from senior management to get in gear with smart software
  2. Big boy Microsoft continued to out market the Google (not too tough to do in my opinion)
  3. The ChatGPT juggernaut continued to operate like a large electro-magnet, pulling users from folks who has previously accrued significant experience with large language models.

The write up makes one point in my opinion. Google’s wizards are not able to think clearly. As the article concludes:

For example, in offices already burdened by inefficient communication and processes, it’s easy to see how reducing the cost of creating content might produce weird consequences and externalities. Tim can now send four times as many emails as he used to. Does he have four times as much to say?

Net net: Wow, the Google. The many and possibly overlapping smart services remind me of the outputs from a high school science club struggling to get as many Science Fair project done in the final days before the judging starts. Wow, the Google.

Stephen E Arnold, March 16, 2023

Google: Poked Painfully in Its Snout

March 15, 2023

The essay “Why Didn’t DeepMind Build GPT3?” identifies three reasons for Google getting poked in its snout. According to the author, the reasons were [a] no specific problem to solve, [b] less academic hoo haa at OpenAI, and [c] less perceived risk. My personal view is that Googlers’ intelligence is directed at understanding their navels, not jumping that familiar Silicon Valley chasm. (Microsoft marketers spotted an opportunity and grabbed it. Boom. Score one for the Softies.)

image

Google’s management team reacting to ChatGPT’s marketing success. The art was created via https://scribblediffusion.com/ who owns the creative juices required to fabricate this interesting depiction of Google caught in a moment of management decision making.

These reasons make sense to me. I would suggest that several other Google characteristics played a role, probably bit parts, but roles nevertheless.

Since 2006, Google fragmented; that is, the idea of Google providing great benefit as an heir to the world of IBM and Microsoft gave Google senior managers a Droit du seigneur. However, the revenue for the company came from the less elevated world of online advertising. Thus, there was a disconnect after the fraught early years, the legal battle prior to the IPO, and the development of the mostly automated systems to make sure Google captured revenue in the buying and selling and brokering of online advertising. After 2006, the split between what Google management believed it had created and the reality of the business was institutionalized. Google and smart software was perceived as the one right way. Period. That way was a weird blend of group think and elite academic methods.

Also, Google failed to bring direction and focus to its products. I no longer remember how many messaging services Google offered. I cannot keep track of the company’s different and increasingly oblique investment arms. I have given up trying to recall the many new product and service incubators the company launched. I do remember that Google wanted to solve death. That, I believe, proved to be a difficult problem as if Loon balloons, digital games, and dealing with revenue challengers like Amazon and Facebook were no big deal. The fragmentation struck me as similar to the colored particles tossed during Holi, just with a more negative environmental effect. Googlers were vision impaired when it came to seeing what priorities to set.

Plus, from my point of view Google professionals lacked the ability to focus beyond getting more money, influence, and access to the senior managers. In short, Google demonstrated the inability to manage its people and the company. The last few years have been characterized by employee issues and other legal swamps. The management method has reminded me of my high school science club. Every member was a top student. Every member believed their view was correct. Every member believed that the traditional methods of teaching were stupid, boring, and irrelevant. The problem was that instead of chasing money and closeness to the “senior managers”, my high school science club was chasing validation and manifestation of superiority. That was baloney, of course, but what do 16 year olds actually understand. Google’s management is similar to my high school science club.

Are there other factors? Sure, and these include a wildly fluctuating moral compass, confusing personal objectives with ethical objectives, and giving into base instincts (baby making in the legal department, heroin on a yacht with a specialized contractor, and March Madness fun in Las Vegas).

Who will chronicle these Google gaffes? Perhaps someone will input a text string into ChatGPT to get the information many have either ignored, forgotten, or did not understand.

Stephen E Arnold, March xx, 2022

Interesting Critique of the Google

March 14, 2023

I know there are other browsers available. For many people Google Chrome is THE browser. Microsoft figured out that Credge was cheaper and probably less likely to be zapped by the Google. Vivaldi is a browser working to attract users and provide a less money-centric software cocoon for online users. It too uses the Chromium engine.

I read “Vivaldi Co-Founder: Advertisers Stole the Internet from Us.” The article is mostly content marketing; nevertheless, I noted a handful of assertions and factoids I found thought provoking.

Here are a few. My observation about the comment appears in italics.

… part of the issue companies like Google may have is that Vivaldi blocks a lot of tracking and gets around advertisements in novel ways. No surprise I believe.

Android’s Privacy Sandbox can track users by creating an offline profile on them and show relevant advertisements based on that. No surprise I believe. Google dies without ad revenue.

… data can be used to influence how people vote, à la Cambridge Analytica. No surprise. Control the information, gain power.

the current state of advertising is less profitable for sites now than it was before widespread tracking was in place. No surprise but Google benefits because it “owns” the rights to charge people to enter and leave Club Ad via its swinging door.

The situation is clear: A small company faces a long slog up Mt. Everest without cold weather gear. Does the government of Nepal care? Nope.

Stephen E Arnold, March 14, 2023

If Google Is Online Advertising, Why Does Malvertising Thrive?

March 14, 2023

I think this question struck me after reading a few paragraphs of “Malvertising on Google Ads: It’s Hiding in Plain Site.” The essay is designed to cause a reader to embrace the commerce malware service provided by Kolide. How do I know? Here’s the statement that tipped me off:

Want to see how Kolide can get your entire fleet updated, patched and compliant? Watch Kolide’s on-demand demo today.

Despite the content marketing sway in the article, I noted an interesting comment about Google. After citing a Googley statement about the online ad giant’s good intentions and methods for dealing with malware, the write up says:

Unfortunately, the search engine does not provide a definition nor examples of what falls under “egregious violations.” And given how easy it is for bad actors to simply make a new account when a new one is shut down, this approach doesn’t meet the requirements for reliability or scalability. Still, when you look at things from Google’s perspective, these policies make sense.

In my opinion, Google happily delivers malvertising because Google sells advertising. The company does not want to harm its revenue. Just as the pop ads running on top of YouTube videos, Google is not losing revenue. The company says, “No more overlays in a few months.” Why? Is it because Google will introduce Amazon-Twitch style unskippable ads, insert more unskippable commercials in videos, and add more end-of-video ads? Absolutely. Google is not going to give up revenue in my opinion.

Shifting the responsibility for identifying and remediating issues with Google ad-delivered malware is good for cyber security companies and super good for Google. My view is that we have one more example of specious behavior from a company unable to get its ethical compass focused on any direction but its revenue.

Stephen  E Arnold, March 13, 2023

Is It Groundhog Day? Googzilla Chases Its Tail

March 10, 2023

In the buzz of Code Red, Google has a management fix for the damage caused by Microsoft’s ChatGPT marketing attack. “Google Dusts Off the Failed Google+ Playbook to Fight ChatGPT” states:

Google’s ChatGPT panic seemed a lot like its response to Google+, and several employees relayed that same sentiment to Bloomberg. Just like with G+, the report added that “current and former employees say at least some Googlers’ ratings and reviews will likely be influenced by their ability to integrate generative AI into their work.”

Google+ (try and search that, Google search fans). Does Google Plus work? How about a combo of “Google+ Plus Orkut” as a query?

The write up passes along a quote by an unnamed Google wizard:

“We’re throwing spaghetti at the wall, but it’s not even close to what’s needed to transform the company and be competitive.”

My take on this reference to Google+ or Google Plus is:

1. The sources for this story are not Googley and, therefore, cannot appreciate the management brilliance

2. The Google is out of ideas; that is, the Code Red thing and idea that it will be smart software everywhere is a knee jerk reaction

3. Googzilla is chasing its tail; that is, senior management has not idea what to do and hits upon this idea, “Google+ or Plus was a success. Let’s do that again.”

Net net: Is it groundhog day at the Googleplex? Next question: What confidence does one have in groundhogs?

Stephen E Arnold, March 10, 2023

Bing Begins, Dear Sundar and Prabhakar

March 9, 2023

Note: Note written by an artificial intelligence wonder system. The essay is the work of a certified dinobaby, a near80-year-old fossil. The Purple Prose parts are made up comments by me, the dinobaby, to help improve the meaning behind the words.

I think the World War 2 Dear John letter has been updated. Today’s version begins:

Dear Sundar and Prabhakar…

The New Bing and Edge – Progress from Our First Month” by Yusuf Mehdi explains that Bing has fallen in love with marketing. The old “we are so like one another, Sundar and Prabhakar” is now

“The magnetic Ms. OpenAI introduced me to her young son, ChatGPT. I am now going steady with that large language model. What a block of data! And I hope, Sundar and Prabhakar, we can still be friends. We can still chat, maybe at the high school reunion? Everyone will be there. Everyone. Timnit Gebru, Jerome Pesenti, Yan Lecun, Emily Bender, and you two, of course.”

The write up does not explicitly say these words. Here’s the actual verbiage from the marketing outfit also engaged in unpatchable security issues:

It’s hard to believe it’s been just over a month since we released the new AI-powered Bing and Edge to the world as your copilot for the web.  In that time, we have heard your feedback, learned a lot, and shipped a number of improvements.  We are delighted by the virtuous cycle of feedback and iteration that is driving strong Bing improvements and usage. 

A couple of questions? Is the word virtuous related to the word virgin? Pure, chaste, unsullied, and not corrupted by … advertising? Has it been a mere 30 days since Sundar and Prabhakar entered the world of Code Red? Were they surprised that their Paris comedy act drove attendees to Le Bar Bing? Is the copilot for the Web ready to strafe the digital world with Bing blasts?

Let’s look at what the love letter reports:

  • A million new users. What’s the Google pulled in with their change in the curse word policy for YouTube?
  • More searches on Le Bing than before the tryst with ChatGPT. Will Google address relevance ranking of bogus ads for a Thai restaurant favored by a certain humanoid influencer?
  • A mobile app. Sundar and Prabhakar, what’s happening with your mobile push? Hasn’t revenue from the Play store declined in the last year? Declined? Yep. As in down, down, down.

Is Bing a wonder working relevance engine? No way.

Is Bing going to dominate my world of search of retrieval? For the answer, just call 1 800 YOU WISH, please.

Is Bing winning the marketing battle for smarter search? Oh, yeah.

Well, Sundar and Prabhakar, don’t let that Code Red flashing light disturb your sleep. Love and kisses, Yusuf Mehdi. PS: The high school reunion is coming up. Maybe we can ChatGPT?

Stephen E Arnold, March 9, 2023

Take That Googzilla Because You Have One Claw in Your Digital Grave. Honest

March 8, 2023

My, my. How the “we are search experts” set have changed their tune. I am not talking about those who were terminated by the Google. I am not talking about the fawning advertising intermediaries. I am not talking about old school librarians who know how to extract information from commercial databases.

I am talking about the super clever Silicon Valley infused pundits.

Here’s an example: “Google Search Is Dying” from 2022. The write up contains one of the all-time statements from a Google wizard I have encountered. Believe me. I have noted a few over the years.

The speaker is the former champion of search engine optimization and denier of Google’s destruction of precision, recall, and relevance in search results. Here’s the statement:

You said in the post that quotes don’t give exact matches. They really do. Honest.— Google’s public search liaison (that’s a title of which to be proud)

I love it when a Googler uses the word “honest.”

Net net: The Gen X, Y’s, and Z’s perceive themselves as search experts. Okay, living in a cloud of unknowing is ubiquitous today. But “honest”?

Stephen E Arnold, March 8, 2023

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