Google: Making Users Cross Their Eyes in Confusion
May 9, 2025
No AI, just a dinobaby watching the world respond to the tech bros.
I read “Don’t Make It Like Google.” The article points out that Google’s “control” extends globally. The company’s approach to software and design are ubiquitous. People just make software like Google because it seems “right.”
The author of the essay says:
Developers frequently aim to make things “like Google” because it feels familiar and, seemingly, the right way to do things. In the past, this was an implicit influence, but now it’s direct: Google became the platform for web applications (Chrome) and mobile applications (Android). It also created a framework for human-machine interaction: Material Design. Now, “doing it like Google” isn’t just desirable; it’s necessary.
Regulators in the European Union have not figured out how to respond to this type of alleged “monopoly.”
The author points out:
Most tech products now look indistinguishable, just a blobby primordial mess of colors.
Why? The author provides an answer:
Google’s actual UI & UX design is terrible. Whether mass-market or enterprise, web or mobile, its interfaces are chaotic and confusing. Every time I use Google Drive or the G Suite admin console, I feel lost. Neither experience nor intuition helps—I feel like an old man seeing a computer for the first time.
I quite like the reference to the author’s feeling like an “old man seeing a computer for the first time.” As a dinobaby, I find Google’s approach to making functions available — note, I am going to use a dinobaby term — stupid. Simple functions to me are sorting emails by sender and a keyword. I have not figured out how to do this in Gmail. I have given up on Google Maps. I have zero clue how to access the “old” street view with a basic map on a mobile device. Hey, am I the only person in an unfamiliar town trying to locate a San Jose-type office building in a tan office park? I assume I am.
The author points out:
Instead of prioritizing objectively good user experiences, the more profitable choice is often to mimic Google’s design. Not because developers are bad or lazy. Not because users enjoy clunky interfaces. But because it “makes sense” from the perspective of development costs and marketing. It’s tricky to praise Apple while criticizing Google because where Google has clumsy interfaces, Apple has bugs and arbitrary restrictions. But if we focus purely on interface design, Apple demonstrates how influence over users and developers can foster generations of well-designed products. On average, an app in Apple’s ecosystem is more polished and user-friendly than one in Google’s.
I am not sure that Apple is that much better than Google, but for me, the essay makes clear that giant US technology companies shape the user’s reality. The way information is presented and what expert users learn may not be appropriate for most people. I understand that these companies have to have a design motif or template. I understand that big companies have “experts” who determine what users do and want.
The author of the essay says:
We’ve become accustomed to the unintuitive interfaces of washing machines and microwaves. A new washing machine may be quieter, more efficient, and more aesthetically pleasing, yet its dials and icons still feel alien; or your washing machine now requires an app. Manufacturers have no incentive to improve this aspect—they just do it “like the Google of their industry.” And the “Google” of any industry inevitably gets worse over time.
I disagree. I think that making interfaces impossible is a great thing. Now here’s my reasoning: Who wants to expend energy figuring out a “better way.” The name of the game is to get eyeballs. Looking like Google or any of the big technology companies means that one just rolls over and takes what these firms offer as a default. Mind control and behavior conditioning is much easier and ultimately more profitable than approaching a problem from the user’s point of view. Why not define what a user gets, make it difficult or impossible to achieve a particular outcome, and force the individual to take what is presented as the one true way.
That makes business sense.
Stephen E Arnold, May 9, 2025
Waymo Self Driving Cars: Way Safer, Waymo Says
May 9, 2025
This dinobaby believes everything he reads online. I know that statistically valid studies conducted by companies about their own products are the gold standard in data collection and analysis. If you doubt this fact of business life in 2025, you are not in the mainstream.
I read “Waymo Says Its Robotaxis Are Up to 25x Safer for Pedestrians and Cyclists.” I was thrilled. Imagine. I could stand in front of a Waymo robotaxi holding my new grandchild and know that the vehicle would not strike us. I wonder if my son and his wife would allow me to demonstrate my faith in the Google.
The write up explains that a Waymo study proved beyond a shadow of doubt that Waymo robotaxis are way, way, way safer than any other robotaxi. Here’s a sampling of the proof:
92 percent fewer crashes with injuries to pedestrians
82 percent fewer crashes with injuries to kids and adults on bicycles
82 percent fewer crashes with senior citizens on scooters and adults on motorcycles.
Google has made available a big, fat research paper which provides more knock out data about the safety of the firm’s smart robot driven vehicles. If you want to dig into the document with inputs from six really smart people, click this link.
The study is a first, and it is, in my opinion, a quantumly supreme example of research. I do not believe that Google’s smart software was used to create any synthetic data. I know that if a Waymo vehicle and another firm’s robot-driven car speed at an 80 year old like myself 100 times each, the Waymo vehicles will only crash into me 18 times. I have no idea how many times I would be killed or injured if another firm’s smart vehicle smashed into me. Those are good odds, right?
The paper has a number of compelling presentations of data. Here’s an example:
This particular chart uses the categories of striking and struck, but only a trivial amount of these kinetic interactions raise eyebrows. No big deal. That’s why the actual report consumed only 58 pages of text and hard facts. Obvious superiority.
Would you stand in front of a Waymo driving at you as the sun sets?
I am a dinobaby, and I don’t think an automobile would do too much damage if it did hit me. Would my son’s wife allow me to hold my grandchild in my arms as I demonstrated my absolute confidence in the Alphabet Google YouTube Waymo technology? Answer: Nope.
Stephen E Arnold, May 9, 2025
Apple and Google Relationship: Starting to Fray?
May 8, 2025
No AI, just the dinobaby expressing his opinions to Zellenials.
I spotted a reference to an Apple manager going out on a limb of the old, Granny Smith tree. At the end of the limb, the Apple guru allegedly suggested that the Google search ain’t what it used to be. Whether true or not, Apple pays the Google lots of money to be the really but formerly wonderful Web search system for the iPhone and Safari “experience.”
That assertion of decline touched a nerve at the Google. I noted this statement in the Google blog. I am not sure which one because Google has many pages of smarmy talk. I am a dinobaby and easily confused. Here’s that what Google document with the SEO friendly title “Here’s Our Statement on This Morning’s Press Reports about Search Traffic” says:
We continue to see overall query growth in Search. That includes an increase in total queries coming from Apple’s devices and platforms. More generally, as we enhance Search with new features, people are seeing that Google Search is more useful for more of their queries — and they’re accessing it for new things and in new ways, whether from browsers or the Google app, using their voice or Google Lens. We’re excited to continue this innovation and look forward to sharing more at Google I/O.
Several observations:
- I love the royal “we”. I think that the Googlers who are nervous about search include the cast of the Sundar & Prabhakar Comedy Act. Search means ads. Ads mean money. Money means Wall Street. Therefore, a decline in search makes the Wall Street types jumpy, twitchy, and grumpy. Do not suggest traffic declines when controlling the costs of the search plumbing are becoming quite interesting for the Googley bean counters.
- Apple device users are searching Google a lot. I believe it. Monopolies like to have captives who don’t know that there are now alternatives to the somewhat uninspiring version of Jon Kleinberg’s CLEVER inventions spiced with some Fancy Dan weighting. These “weights” are really useful for boosting I believe.
- The leap to user satisfaction with Google search is unsupported by audited data. Those happy faces don’t convey why millions of people are using ChatGPT or why people complain that Google search results are mostly advertising. Oh, well, when one is a monopoly controlling what’s presented to users within the content of big spending advertisers, reality is what the company chooses to present.
- The Google is excited about its convention. Will it be similar to the old network marketing conventions or more like the cheerleading at Telegram’s Gateway Conference? It doesn’t matter. Google is excited.
Net net: The alleged Apple remark goosed the Google to make “our statement.” Outstanding defensive tone and posture. Will the pair seek counseling?
Stephen E Arnold, May 8, 2025
Google Versus OpenAI: Whose Fish Is Bigger?
May 6, 2025
No AI, just a dinobaby watching the world respond to the tech bros.
Bing Crosby quipped on one of his long-ago radio shows, “We are talking about fish here” when asked about being pulled to shore by a salmon he caught. I think about the Bingster when I come across “user” numbers for different smart software systems. “Google Reveals Sky High Gemini Usage Numbers in Antitrust Case” provides some perjury proof data that it is definitely number two in smart software.
According to the write up:
The [Google] slide listed Gemini’s 350 million monthly users, along with daily traffic of 35 million users.
Okay, we have some numbers.
The write up provides a comparative set of data; to wit:
OpenAI has also seen traffic increase, putting ChatGPT around 600 million monthly active users, according to Google’s analysis. Early this year, reports pegged ChatGPT usage at around 400 million users per month.
Where’s Microsoft in this count? Yeah, who knows? MSFT just pounds home that it is winning in the enterprise. Okay, I understand.
What’s interesting about these data or lack of it has several facets:
- For Google, the “we’re number two” angle makes clear that its monopoly in online advertising has not transferred to becoming automatically number one in AI
- The data from Google are difficult to verify, but everyone trusts the Google
- The data from OpenAI are difficult to verify, but everyone trusts Sam AI-Man.
Where are we in the AI game?
At the mercy of unverifiable numbers and marketing type assertions.
What about Deepseek which may be banned by some of the folks in Washington, DC? What about everyone’s favorite litigant Meta / Facebook?
Net net: AI is everywhere so what’s the big deal? Let’s get used to marketing because those wonderful large language models still have a bit of problem with hallucinations, not to mention security issues and copyright hassles. I won’t mention cost because the data make clear that the billions pumped into smart software have not generated a return yet. Someday perhaps?
Stephen E Arnold, May 6, 2025
One Argument for Google to Retain Chrome
May 5, 2025
No AI. Just a dinobaby who gets revved up with buzzwords and baloney.
“Don’t Make Google Sell Chrome” argues that Google’s browser is important for the Web. Two thoughts: [a] The browser is definitely good for Google. It is a data hoovering wonder. And [b] the idea that Google is keeping the Web afloat means that any injury to Google imperils the World Wide Web. The author argues:
We want an 800-pound gorilla in the web’s corner! Because Apple would love nothing better (despite the admirable work to keep up with Chrome by Team Safari) to see the web’s capacity as an application platform diminished. As would every other owner of a proprietary application platform. Microsoft fought the web tooth and nail back in the 90s because they knew that a free, open application platform would undermine lock-in — and it did! But the vitality of that free and open application platform depends on constant development. If the web stagnates, other platforms will gain. But with Team Chrome pushing the web forward in a million ways — be it import maps, nested CSS, web push, etc. — is therefore essential.
This series of assertions underscores argument [b] above.
The essay concludes with this call to action for legal eagles:
Google should not get away with rigging the online ad market, but forcing it to sell Chrome will do great damage to the web.
But what about argument [a] “The browser is definitely good for Google.” Let me offer several observations:
First, I am not sure “browser” captures what Google has been laboring for years to achieve. Chrome was supposed to mash Microsoft’s Windows operating system into the dirt. If Chrome becomes the de facto “web”, the Google may pull off a monopoly displacement. Windows moves to the margin, and Chrome dominates the center.
Second, someone told me there was science fiction story about a series of vending machines. The beverage machine made you want a snack. The snack from the snack machine made you want something salty. The salty product vending machine made you want a beverage. The customer is addicted. That’s what the trifecta of Web search online advertising, and Chrome does — actually, possibly has done — to users. I am using the term “user” in the sense that it is tough to break the cycle. Think drug or some other addiction and how the process works.
Third, the argument that only big technology companies can operate their products. Okay, maybe. My approach to this is, “Hey, let’s break up these interlocked cycling systems and see what happens. I can hear, “Wow, you dinobabies are crazy.” Maybe so. Maybe so.
Net net: These pro-Google arguments strike me as content marketing.
Stephen E Arnold, May 5, 2025
Deep Fake Recognition: Google Has a Finger In
May 5, 2025
Sorry, no AI used to create this item.
I spotted this Newsweek story: “‘AI Imposter’ Candidate Discovered During Job Interview, Recruiter Warns.” The main idea is that a humanoid struggled to identify a deep fake. The deep fake was applying for a job.
The write up says:
Several weeks ago, Bettina Liporazzi, the recruiting lead at letsmake.com was contacted by a seemingly ordinary candidate who was looking for a job. Their initial message was clearly AI-generated, but Liporazzi told Newsweek that this “didn’t immediately raise any flags” because that’s increasingly commonplace.
Here’s the interesting point:
Each time the candidate joined the call, Liporazzi got a warning from Google to say the person wasn’t signed in and “might not be who they claim to be.”
This interaction seems to have taken place online.
The Newsweek story includes this statement:
As generative-AI becomes increasingly powerful, the line between what’s real and fake is becoming harder to decipher. Ben Colman, co-founder and CEO of Reality Defender, a deepfake detection company, tells Newsweek that AI impersonation in recruiting is “just the tip of the iceberg.”
The recruiter figured out something was amiss. However, in the sequence Google injected its warning.
Several questions:
- Does Google monitor this recruiter’s online interactions and analyze them?
- How does Google determine which online interaction is one in which it should simply monitor and which to interfere?
- What does Google do with the information about [a] the recruiter, [b] the job on offer itself, and [c] the deep fake system’s operator?
I wonder if Newsweek missed the more important angle in this allegedly actual factual story; that is, Google surveillance? Perhaps Google was just monitoring email when it tells me that a message from a US law enforcement agency is not in my list of contacts. How helpful, Google?
Will Google’s “monitoring” protect others from Deep Fakes? Those helpful YouTube notices are part of this effort to protect it seems.
Stephen E Arnold, May 5, 2025
Maps: The Google Giveth and the Google Taketh Away
May 1, 2025
Google Maps is a premiere GPS app. It’s backed up by terabytes of information that is constantly updated by realtime data. Users use Google Maps’ Timeline as a review and reminisce about past travel, but that has suddenly changed. According to Lifehacker, “Google May Have Deleted Your Timeline Data In Maps.”
A Redditor posted on the r/GooglePixel subreddit that all of their Google Maps Timeline data from over a decade disappeared. Google did warn users in 2024 that they would delete Timeline data. If users wanted to keep their Timeline data they needed to transfer it to personal devices.
The major Timeline deletion was supposed to happen in June 2025 not March when the Redditor’s data vanished. Google did acknowledge that some users have already had their Timeline data deleted.
“Google appears to be actively reaching out to affected users, so keep an eye out for an email from the company with instructions on retrieving your data—if you can. Redditor srj737 was able to retrieve their data, once Google acknowledged the situation. They had tried restoring from their backup before to no avail, but following Google’s email, the backup worked. It’s possible Google made some changes on their end to fix the feature in general, which includes both saved data as well as backup restoring, but that can’t be confirmed at this time.”
It’s not surprising that Google will delete any ancillary data that it isn’t paid to store or could potentially be stored on a user’s device. Users shouldn’t rely on the all-powerful Google to store their data forever. Also don’t always trust the cloud to do it.
Whitney Grace, May 1, 2025
Google Wins AI, According to Google AI
April 29, 2025
No AI. This old dinobaby just plods along, delighted he is old and this craziness will soon be left behind. What about you?
Wow, not even insecure pop stars explain how wonderful they are at every opportunity. But Google is not going to stop explaining that it is number one in smart software. Never mind the lawsuits. Never mind the Deepseek thing. Never mind Sam AI-Man. Never mind angry Googlers who think the company will destroy the world.
Just get the message, “We have won.”
I know this because I read the weird PR interview called “Demis Hassabis Is Preparing for AI’s Endgame,” which is part of the “news” about the Time 100 most wonderful and intelligence and influential and talented and prescient people in the Time world.
Let’s take a quick look at a few of the statements in the marketing story. Because I am a dinobaby, I will wrap up with a few observations designed to make clear the difference between old geezers like me and the youthful new breed of Time leaders.
Here’s the first passage I noted:
He believes AGI [Googler Hassabis] would be a technology that could not only solve existing problems, but also come up with entirely new explanations for the universe. A test for its existence might be whether a system could come up with general relativity with only the information Einstein had access to; or if it could not only solve a longstanding hypothesis in mathematics, but theorize an entirely new one. “I identify myself as a scientist first and foremost,” Hassabis says. “The whole reason I’m doing everything I’ve done in my life is in the pursuit of knowledge and trying to understand the world around us.”
First comment. Yep, I noticed the reference to Einstein. That’s reasonable intellectual territory for a Googler. I want to point out that the Google is in a bit of legal trouble because it did not play fair. But neither did Einstein. Instead of fighting evil in Europe, he lit out for the US of A. I mean a genius of the Einstein ilk is not going to risk one’s life. Just think. Google is a thinking outfit, but I would suggest that its brush with authorities is different from Einstein’s. But a scientist working at an outfit in trouble with authorities, no big deal, right? AI is a way to understand the world around us. Breaking the law? What?
The second snippet is this one:
When DeepMind was acquired by Google in 2014, Hassabis insisted on a contractual firewall: a clause explicitly prohibiting his technology from being used for military applications. It was a red line that reflected his vision of AI as humanity’s scientific savior, not a weapon of war.
Well, that red line was made of erasable market red. It has disappeared. And where is the Nobel prize winner? Still at the Google, that’s the outfit that is in trouble with the law and reasonably good at discarding notions that don’t fit with its goal of generating big revenue from ads and assorted other ventures like self driving taxi cabs. Noble indeed.
Okay, here’s the third comment:
That work [dumping humans for smart software], he says, is not intended to hasten labor disruptions, but instead is about building the necessary scaffolding for the type of AI that he hopes will one day make its own scientific discoveries. Still, as research into these AI “agents” progresses, Hassabis says, expect them to be able to carry out increasingly more complex tasks independently. (An AI agent that can meaningfully automate the job of further AI research, he predicts, is “a few years away.”)
I think that Google will just say, “Yo, dudes, smart software is efficient. Those who lose their jobs can re-skill like the humanoids we are allowing to find their future elsewhere.
Several observations:
- I think that the Time people are trying to balance their fear of smart software replacing outfits like Time with the excitement of watching smart software create a new way experiencing making a life. I don’t think the Timers achieved their goal.
- The message that Google thinks, cares, and has lofty goals just doesn’t ring true. Google is in trouble with the law for a reason. It was smart enough to make money, but it was not smart enough to avoid honking off regulators in some jurisdictions. I can’t reconcile illegal behavior with baloney about the good of mankind.
- Google wants to be seen as the big dog of AI. The problem is that saying something is different from the reality of trials, loss of trust among some customer sectors, floundering for a coherent message about smart software, and the baloney that the quantumly supreme Google convinces people to propagate.
Okay, you may love the Time write up. I am amused, and I think some of the lingo will find its way into the Sundar & Prabhakar Comedy Show. Did you hear the one about Google’s AI not being used for weapons?
Stephen E Arnold, April 29, 2025
The Only-Google-Can-Do-It Information Campaign: Repeat It, and It Will Be “True.” Believe Now!
April 28, 2025
No AI. Just a dinobaby who gets revved up with buzzwords and baloney.
After more than two decades of stomping around the digital world, the Google faces some unpleasant consequences of what it hath wrought. There is the European Union’s ka-ching factor; that is, Google is a big automatic teller machine capable of spitting out oodles of cash after the lawyers run out of gas. The US legal process is looking more like the little engine that could. If it can, Google may lose control of some of its big-time components; for example, the Chrome browser. I think this was acquired by the Google from someone in Denmark years ago, but I am a bit fuzzy about this statement. But, hey, let’s roll with it. Google “owns” the browser market, and if the little engine that could gets to the top of the hill (not guaranteed by any means, of course) then another outfit might acquire it.
Among the players making noises about buying the Google browser is OpenAI. I find this interesting because [a] Sam AI-Man wants to build his version of Telegram and [b] he wants to make sure that lots of people use his firm’s / organization’s smart software. Buy Chrome and Sam has users and he can roll out a browser enabled version of the Telegram platform with his very own AI system within.
Google is not too keen on losing any of its “do good” systems. Chrome has been a useful vector for such helpful functions as data gathering, control of extensions, and having its own embedded Google search system everywhere the browser user goes. Who needs Firefox when Google has Chrome? Probably not Sam AI-Man or Yahoo or whoever eyes the browser.
“Only Google Can Run Chrome, Company’s Browser Chief Tells Judge” reveals to me how Google will argue against a decision forcing Google to sell its browser. That argument is, not surprisingly, is anchored within Google’s confidence in itself, its wizards, its money, and its infrastructure. The Los Angeles Times’ article says:
Google is the only company that can offer the level of features and functionality that its popular Chrome web browser has today, given its “interdependencies” on other parts of the Alphabet Inc. unit, the head of Chrome testified. “Chrome today represents 17 years of collaboration between the Chrome people” and the rest of Google, Parisa Tabriz, the browser’s general manager, said Friday as part of the Justice Department’s antitrust case in Washington federal court. “Trying to disentangle that is unprecedented.”
My interpretation of this comment is typical of a dinobaby. Google’s browser leader is saying, “Other companies are not Google; therefore, those companies are mentally, technically, and financially unable to do what Google does.” I understand. Googzilla is supreme in the way it is quantumly supreme in every advanced technology, including content marketing and public relations.
The write up adds:
James Mickens, a computer science expert for the Justice Department, said Google could easily transfer ownership of Chrome to another company without breaking its functionality. … “The divestiture of Chrome is feasible from a technical perspective,” said Mickens, a computer science professor at Harvard University. “It would be feasible to transfer ownership and not break too much.”
Professor Mickens has put himself in the category of non-Googley people who lack the intelligence to realize how incorrect his reasoning is. Too bad, professor, no Google consulting gig for you this year.
Plus, Google has a plan for its browser. The write up reports:
In internal documents, Google said it intends to develop Chrome into an “agentic browser,” which incorporates AI agents to automate tasks and perform actions such as filling out forms, conducting research or shopping. “We envision a future of multiple agents, where Chrome integrates deeply with Gemini as a primary agent and one we’ll prioritize and enable users to engage with multiple 3P agents on the web in both consumer and enterprise settings,” Tabriz wrote in a 2024 email.
How will this play out? I have learned that predicting the outcome of legal processes is a tough job. Stick to estimating the value of a TONcoin. That’s an easier task.
What does seem clear to me are three points:
- Google’s legal woes are not going away
- Google’s sense of its technology dominance is rising despite some signals that that perception may not align with what’s happening in AI and other technical fields
- Google’s argument that only it can do its browser may not fly in the midst of legal eagles.
I don’t think the “browser chief” will agree with this dinobaby. That’s okay. Trust me.
Stephen E Arnold, April 28, 2025
Japan Alleges Google Is a Monopoly Doing Monopolistic Things. What?
April 28, 2025
No AI, just the dinobaby himself.
The Google has been around a couple of decades or more. The company caught my attention, and I wrote three monographs for a now defunct publisher in a very damp part of England. These are now out of print, but their titles illustrate my perception of what I call affectionately Googzilla:
- The Google Legacy. I tried to explain why Google’s approach was going to define how future online companies built their technical plumbing. Yep, OpenAI in all its charm is a descendant of those smart lads, Messrs. Brin and Page.
- Google Version 2.0. I attempted to document the shift in technical focus from search relevance to a more invasive approach to using user data to generate revenue. The subtitle, I thought at the time, gave away the theme of the book: “The Calculating Predator.”
- Google: The Digital Gutenberg. I presented information about how Google’s “outputs” from search results to more sophisticated content structures like profiles of people, places, and things was preparing Google to reinvent publishing. I was correct because the new head of search (Prabhakar Version 2.0) is making little reports the big thing in search results. This will doom many small publications because Google just tells you what it wants you to know.
I wrote these monographs between 2002 and 2008. I must admit that my 300 page Enterprise Search Report sold more copies than my Google work. But I think my Google trilogy explained what Googzilla was doing. No one cared.
Now I learn “Japan orders Google to stop pushing smartphone makers to install its apps.”* Okay, a little slow on the trigger, but government officials in the land of the rising sun figured out that Google is doing what Google has been doing for decades.
Enlightenment arrives!
The article reports:
Japan has issued a cease-and-desist order telling Google to stop pressuring smartphone makers to preinstall its search services on Android phones. The Japan Fair Trade Commission said on Tuesday Google had unfairly hindered competition by asking for preferential treatment for its search and browser from smartphone makers in violation of the country’s anti-monopoly law. The antitrust watchdog said Google, as far back as July 2020, had asked at least six Android smartphone manufacturers to preinstall its apps when they signed the license for the American tech giant’s app store…
Google has been this rodeo before. At the end of a legal process, Google will apologize, write a check, and move on down the road.
The question for me is, “How many other countries will see Google as a check writing machine?”
Quite a few in my opinion. The only problem is that these actions have taken many years to move from the thrill of getting a Google mouse pad to actual governmental action. (The best Google freebie was its flashing LED pin. Mine corroded and no longer flashed. I dumped it.)
Note for the * — Links to Microsoft “news” stories often go dead. Suck it up and run a query for the title using Google, of course.
Stephen E Arnold, April 28, 2025