Social Media Litigation Is on the Rise

August 6, 2015

When you think about social media and litigation, it might seem it would only come up during a civil, domestic, criminal mischief, or even a thievery suit.  Businesses, however, rely on social media outlets like Facebook, Twitter, and Instagram to advertise their services, connect with their clients, and increase their Web presence.  It turns out that social media is also playing a bigger role not only for social cases, but for business ones as well.  The X1 eDiscovery Law and Tech Blog posted about the “Gibson Dunn Report: Number of Cases Involving Social Media Evidence ‘Skyrocket’” and how social media litigation has increased in the first half of 2015.

The biggest issue the post discusses is the authenticity of the social media evidence.  A person printing out a social media page or summarizing the content for court does not qualify as sufficient evidence.  The big question right now is how to guarantee that social media passes an authenticity test and can withstand the court proceedings.

This is where eDiscovery software comes into play:

“These cases cited by Gibson Dunn illustrate why best practices software is needed to properly collect and preserve social media evidence. Ideally, a proponent of the evidence can rely on uncontroverted direct testimony from the creator of the web page in question. In many cases, such as in the Vayner case where incriminating social media evidence is at issue, that option is not available. In such situations, the testimony of the examiner who preserved the social media or other Internet evidence “in combination with circumstantial indicia of authenticity (such as the dates and web addresses), would support a finding” that the website documents are what the proponent asserts.”

The post then goes into a spiel about how the X1 Social Discovery software can make social media display all the “circumstantial indicia” or “additional confirming circumstances,” for solid evidence in court.  What authenticates social media is the metadata and a MD5 checksum aka “hash value.” What really makes the information sink in is that Facebook apparently has every twenty unique metadata fields, which require eDiscovery software to determine authorship and the like.  It is key to know that everything leaves a data trail on the Internet, but the average Google search is not going to dig it up.

Whitney Grace, August 6, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Facebook Wants You To Double Think About Using YouTube

August 4, 2015

Facebook does not like YouTube.  Facebook wants to encourage users to upload their videos to its network, rather than posting them on YouTubeThe Next Web shares how Facebook is trying to become major YouTube competition in “Facebook Throws Shade At YouTube When You  Try To Paste A Link.”  How is Facebook doing this?  First, when a user tries to post a YouTube link, Facebook encourages users to upload to Facebook instead.  Most users do not want to upload to Facebook, because it does not offer the same posting options as YouTube or does it?

Facebook has apparently upgraded how users can share their videos, including new features such as adding categories, sharing as an unlisted video, and disabling embedding.  One drawback is that this could increase the amount of stolen videos.  Some users might upload a stolen video, claim it as theirs, and reap the benefits.  Facebook, however, does have user Audible Magic to catch a stolen copyrighted video.  A direct quote from a Facebook representative said:

“ ‘For years we’ve used the Audible Magic system to help prevent unauthorized video content. We also have reporting tools in place to allow content owners to report potential copyright infringement, and upon receiving a valid notice we remove unauthorized content. We also suspend accounts of people with repeated IP violations when appropriate.’”

Thievery of original content is an important factor Facebook needs to work on if it wishes to rival YouTube.  Popular YouTube celebrities and channels work hard to create original content and YouTube is a proven, marketable network.  Facebook needs to offer competitive or better options to attract the big names, but for the average Facebook user uploading a video directly to Facebook is a desirable option.

Whitney Grace, August 4, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Instagram’s Search Feature Is A Vast Improvement

July 27, 2015

Instagram apparently knows more about your life than you or your friends.  The new search overhaul comes with new features that reveal more information than you ever expected to get from Instagram. VentureBeat reviews the new search feature and explains how it works: “Hands-On: Instagram’s New Search And Explore Features Are A Massive Improvement.”

Many of the features are self-explanatory, but have improved interactivity and increased the amount of eye candy.

  • Users can Explore Posts, which are random photos from all over Instagram and they can be viewed as a list or thumbnails.
  • The Discover People feature suggests possible people for users to follow. According the article, it dives deep into your personal social network and suggests people you never thought Instagram knew about.
  • Curated Collections offer content based off pre-selected categories that pull photos from users’ uploads.

Trending tags is another new feature:

“Trending Tags is Instagram’s attempt at gauging the platform’s pulse. If you’ve ever wondered what most people on Instagram are posting about, trending tags has the answer. These seemed very random and oddly insightful.”

Instagram is quickly becoming a more popular social media platform than Facebook and Twitter for some people.  Its new search feature makes it more appealing to users and increases information discovery.  Be sure that you will be spending hours on it.

Whitney Grace, July 27, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Scribd Obtains Social Reading

July 22, 2015

Access to books and other literary material has reached an unprecedented high.  People can download and read millions of books with a few simple clicks.  Handheld ebook readers are curtailing the sales of printed book, but they also are increasing sales of digital books.  One of the good things about ebooks is bibliophiles do not have to drive to a bookstore or get waitlisted on the library.  Writers also can directly sell their material to readers and potentially by pass having to pay agents and publishers.

It occurred to someone that bibliophiles would love to have instant access to a huge library of books, similar to how Netflix offers its customers an unending video library.  There is one and it is called Scribed.  Scribd is described as the Netflix of books, because for a simple $8.99 bibliophiles can read and download as many books as they wish.

The digital landscape is still being tested by book platforms and Scribd has increased its offerings.  VentureBeat reports Scribd’s newest business move in: “Scribd Buys Social Reading App Librify.” Librify is a social media reading app, offering users the opportunity to connect with friends and sharing their reading experiences.  It is advertised as a great app for book clubs.

“In a sparse press release, Scribd argues Librify’s “focus on the social reading experience” made the deal worthwhile. The news arrives at a heated time for the publishing industry, as Amazon, Oyster, and others all fight to be the definitive Netflix for books — all while hawking remarkably similar products.”

Netflix has its own rivals: Hulu, Amazon Prime, Vimeo, and YouTube, but it offers something different by creating new and original shows.  Scribd might be following a similar business move, by offering an original service its rivals do not have.  Will it also offer Scribd only books?

Whitney Grace, July 22, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Facebook Strokes Brain’s Pleasure Center

July 21, 2015

Why do people like using Facebook?  It is a question that researchers have asked since Facebook premiered in 2004.  It was assumed to be a passing fad like prior social networks, including Myspace and Live Journal, but over a decade later Facebook is still going strong without a sign of stopping.  MakeUseOf.com decided to answer the question using an informative infographic and many research studies, check out “Why Do People Like, Share, And Comment On Facebook?”

Apparently Facebook taps the pleasure center of the brain, because when users actively share or “like” content they feel like they are directly engaging with a community.  The infographic also explains that posting status updates relieves loneliness and increases a user’s virtual empathy.  While “likes” are a quick form of communication, comments still seem to be the favorite way to interact on the social network:

“Moira Burke, who is studying 1,200 Facebook users in an ongoing experiment, has found that personal messages are more satisfying to receivers than the one-click communication of likes.”

Direct, more personal types of communication are still preferred by users.  Facebook also is appealing, because users feel like they are getting something in return as well.  They get discounts or coupons for their favorite brands, participate in contests, receive updates, and get individualized advertisements.

There are several other studies highlighting in the infographic, but the bottom line is that people are gaining a high level of personal interactivity that they can share with their friends and family.  Facebook is an integral part of the Internet, because it connects users organically and appeals to a deep, psychological need to interact with other humans.

Whitney Grace, July 21, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Facebook Opens Messenger to Non-Members

July 20, 2015

Facebook is making its Messenger app free, even to those who don’t have a Facebook account, we learn in “Does this Spell the End for WhatsApp?” at the U.K.’s Daily Star. What does that have to do with mobile messaging tool WhatsApp? Reporter Dave Snelling writes:

“This means even people without a Facebook account will be able to start using the service and that could put it in direct competition with WhatsApp. And guess who owns WhatApp…yes Facebook! The social network paid an insane $19 billion for WhatsApp late last year and it’s gone on to see a huge rise in success. WhatsApp now has over 800 million users and the figure is growing daily. Facebook Messenger brings users the same features as WhatsApp including sending photos, videos, group chats, voice and video calling and stickers.”

We notice that “search ability” is not among the features. Pity that; users must continue to employ an outside method to find a certain drop of info in their sea of messages. We’d value a search box over “stickers” any day, but perhaps that’s just us.

So far, the non-Facebook-member Messenger is only available in Canada and the U.S., but is expected to cross the Atlantic soon. Snelling wonders whether users will switch from WhatsApp to Messenger. I wonder whether Facebook plans to merge the apps, and their users; why would they hang on to both? As the article concludes, we’ll have to wait and see.

Cynthia Murrell, July 20, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Publishers Out Of Sorts…Again

July 20, 2015

Here we go again, the same old panic song that has been sung around the digital landscape since the advent of portable devices: the publishing industry is losing money. The Guardian reports on how mobile devices are now hurting news outlets: “News Outlets Face Losing Control To Apple, Facebook, And Google.”

The news outlets are losing money as users move to mobile devices to access the news via Apple, Facebook, and Google. The article shares a bunch of statistics supporting this claim, which only backs up facts people already knew.

It does make a sound suggestion of traditional news outlets changing their business model by possibly teaming with the new ways people consume their news.

Here is a good rebuttal, however:

“ ‘Fragmentation of news provision, which weakens the bargaining power of journalism organisations, has coincided with a concentration of power in platforms,’ said Emily Bell, director of the Tow Center at Columbia university, in a lead commentary for the report.”

Seventy percent of mobile device users have a news app on their phone, but only a third of them use it at least once a week. Only diehard loyalists are returning to the traditional outlets and paying a subscription fee for the services. The rest of the time they turn to social media for their news.

This is not anything new. These outlets will adapt, because despite social media’s popularity there is still something to be said for a viable and trusted news outlet, that is, if you can trust the outlet.

Whitney Grace, July 20, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Tumblr Has a GIF For You

June 30, 2015

Facebook recently enabled users to post GIF images on the social media platform.  Reddit was in an uproar over the new GIF and celebrated by posting random moving images from celebrities making weird faces to the quintessential cute kitten.  GIFs are an Internet phenomenon and are used by people to express their moods, opinions, or share their fandom.  Another popular social medium platform, Tumblr, the microblogging site used to share photos, videos, quotes, and more, has added a GIF search, says PCMag in “Tumblr Adds New GIF Search Capabilities.”

The main point of Tumblr is the ability share content either a user creates or someone else creates.  A user’s Tumblr page is a personal reflection of themselves and GIFs are one of the ultimate content pieces to share.  Tumblr’s new search option for GIFs is very simple: a user picks the + button, clicks the GIF button, and then search for the GIF that suits your mood.  A big thing on Tumblr is citing who created a piece and the new search option has that covered:

“Pick the GIF you want and it slinks right in, properly credited and everything,” the company said. “Whoever originally posted the GIF will be notified accordingly. On their dashboard, on their phone, all the regular places notifications go.”

GIFs are random bits of fun that litter the Internet and quickly achieve meme status.  They are also easy to make, which appeals to people with vey little graphic background.  They can make something creative and fun without much effort and now the can be easily found and shared on Tumblr.

Whitney Grace, June 30, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

Instagram Promises Improved Search

June 15, 2015

Frustrated with the abysmal search functionality at Instagram? Rejoice, for Wired tells us that, soon, “Better Search Will Transform How You Use Instagram.” Instagram’s cofounder Mike Krieger admitted that it is currently difficult for users to discover many photos that would interest them, but also asserted the company knows it must do better. Why, then, wasn’t search a priority earlier in the company’s history, and why are they talking about this now? Writer Julia Greenberg informs us:

“All that could soon change, given that Instagram has Facebook on its team. The social media titan, which acquired Instagram in 2012, is targeting Google itself as it develops a robust search system to make both its own platform and the whole web searchable through its own app. But while Facebook users post links, status updates, news, opinions, and photos, Instagram is almost completely visual. That means Instagram needs to teach its search engine to see. Krieger said his team has worked on a project to better understand how to automate sight. ‘Computer vision and machine learning have really started to take off, but for most people the whole idea of what is a computer seeing when it’s looking at an image is relatively obscure,’ Krieger said.”

Ah, prodded by their Facebook overlords; makes sense. Instagram isn’t ready to hand the site over to algorithms entirely, though. Their human editorial team still works to help users find the best images. Apparently, they feel humans are more qualified to choose photos with the most emotional impact (go figure). Krieger sees Instagram developing into a “storytelling” destination, the place users to go connect with world events through images: “the real-time view into the world,” as Krieger puts it. We agree that implementing an effective search system should help toward that goal.

Cynthia Murrell, June 15, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

A Loon Survivor: Facebook Lands Its Satellites

June 9, 2015

I know the quest to create a walled garden stimulates would-be AOLs thinking. I read “Facebook Has Scrapped Its Secret Plan to Build a $500 Million Satellite to Provide Cheap Internet in the Developing World.” It does appear to the addled goose that a person with some math sense calculated that operating Facebook satellites would be expensive. Facebook seems to be focusing its efforts on what the article called “ridiculously large drones.”

For me, maybe Google and its Loon balloons are a better deal. There is the problem of control, of course. Balloons drift, a fact which is evident at Kentucky Derby time when errant balloons come down in places not designed to accommodate large bags charged with hot air from open flames. I would be happier if some of this effort went into better information access, relevance, an useful information delivered to users looking for data.

Yahoo and AOL never had an opportunity to do the boom boom thing. What happens if a Facebook drone collides with a Loon balloon? Could a Jeff Bezos rocket take out both a drone and a Loon balloon? Who needs international dust ups. Corporations have to defend their turf, right?

Stephen E Arnold, June 9, 2015

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