Protected: SharePoint Scalability Articles

March 14, 2011

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Study of Enterprise Search

March 12, 2011

Research vendors, magazines owned by consulting firms, and dozens of “experts” just keep explaining why search is an issue. I find these reports fascinating because each purports to explain what enterprise search is, provide profiles to six, 12 or in this case more than 30 vendors’ products. The information involves opinion, surveys, and rehashes of previous reports. I am old enough (66) and jaded from more than three decades of laboring in the online vineyards to view these reports with a curious frame of mind and amusement.

You can get a synopsis of a longer report in the Information Week story “Go Rogue with Enterprise Search.” What? “Go Rogue?” Before I read the four part article I wondered how a key function like finding an electronic document or other information object is “rogue.” My understanding of rogue is “a deceitful or unreliable scoundrel” or the Australian horror film about tourists who are pursued by a giant crocodile.

image

Source: Graph Jam, where consultants often get their graphs. http://graphjam.memebase.com/upcoming/page/2531/

Search or finding needed information is too important to be slapped with the “rogue” moniker. But that is my opinion, and you may well find that “rogue” is the perfect description for what enterprise search has become in today’s marketing-centric world. Like other enterprise applications, the software system may be difficult to put under a simple, clear explanation of what happens upon installation.

Please, read the Information Week story and sign up for the full report.

Here’s my view of three key points in the write up.

First, here’s a factoid that I don’t understand.

Despite more than a decade of product development aimed at helping companies find information across their networks, a paltry 22% of the 433 business technology professionals polled in InformationWeek Analytics’ Search 2011 survey have purchased the technology. That’s down from 24% in our 2008 survey.

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Protected: SharePoint: Related Searches at Last

March 10, 2011

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Rosette Linguistics Platform Releases Latest Version

March 10, 2011

Basis Technology has announced its most recent release if its Rosette Linguistics Platform. Rosette is the firm’s multilingual text analytics software. Among the features of the new release is the addition of Finnish, Hebrew, Thai, and Turkish to the system’s 24 language capability. One point that we noted is that this release of Rosette sports an interesting mix of compatible search engines. According to the Basis Tech announcement:

“Bundled connectors enable applications built with Apache Lucene, Apache Solr, dtSearch Text Retrieval Engine, and LucidWorks Enterprise to incorporate advanced linguistic capabilities, including document language identification, multilingual search, entity extraction, and entity resolution.”

Several observations seem warranted. First, Basis Tech is moving beyond providing linguistic functionality. The company is pushing into text analytics and search. Second, Basis Tech is supporting commercial and open source search systems; namely, the SharePoint centric dtSearch and the Lucid Imagination’s open source solution.

The question becomes, “What is the business trajectory of Basis Tech? Will it become a competitor to the vendors with which the company has worked for many years? Will it morph into a new type of linguistic-centric analytics firm?” Stay tuned.

Cynthia Murrell, March 10, 2011

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Recommind and End to End eDiscovery

March 9, 2011

Recommind Advances End-to-End eDiscovery” explores the value of an eDiscovery implementation that relies on a single vendor’s solution. The idea is that an organization like Cisco can standardize on Recommind’s solution and reduce costs and get a boost in efficiency.

This is an interesting idea and one that has fueled many enterprise software vendors over the years. The key point of the write up, in my opinion, was:

eDiscovery…is a term that I have seen used both narrowly and broadly. Craig [Carpenter, Recommind executive] said it was initially used in a more narrow sense to refer to the process of preserving, collecting, reviewing, analyzing and producing relevant documents after a legal process has begun. Now, it generally extends to include information management in anticipation of possible legal issues, as well as during them, while also addressing regulatory needs. This reflects a more proactive approach that is being adopted by many Recommind customers. This broader approach means that content collection is not an isolated activity but one that is integrated into an enterprise’s total information management system on an ongoing basis.

This point was followed by this passage:

Cisco is using Axcelerate to take a more proactive, strategic approach to eDiscovery. One of the drivers of increased eDiscovery costs is the explosion of enterprise content, which ironically Cisco is helping facilitate with its technology that simplifies the creation and transfer of large files, such as videos. Cisco wanted to have its own enormous stores of enterprise data easily accessible ahead of any legal issues that might arise. They also wanted greater cost containment and predictability so that legal costs do not dictate when they settle and when they fight a legal challenge. Axcelerate offers customers like Cisco a comprehensive, end-to-end platform for eDiscovery management…This greatly reduces the amount of expensive manual labor by legal experts as they decide which documents are relevant and/or privileged in a case.

We think this is a good idea and a solid example. However, in many firms there are numerous legal matters underway at any one time. Not all firms operate from a single geographical location or rely on a single law firm. As a result, some organizations have no choice but use a variety of eDiscovery systems. Costs are important but there are other considerations as well, including the time available to the legal team and the preferences of outside counsel.

One other point is that there is often more to eDiscovery than processing digital content. Companies like Brainware and ZyLAB have gained traction with their ability to manipulate hard copy documents. Both of these companies assert an end to end capability as well. To be fair, Recommind may be focusing more on a narrower definition of the work flows in a legal matter.

We find the positioning of the firm’s technology interesting and will continue to monitor the firm’s description of its technical and marketing approach to a big and growing market.

Stephen E Arnold, March 9, 2011

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Lucid Imagination and a German Open Source Summit

March 9, 2011

In case you weren’t able to make it to Lucid Imagination’s recent 2011 Solr meet-up in Germany, the company has posted a couple of presentations here. We think you will want to download these. Our favorite is Marc Krellenstein’s but you should make your own determination based on your information needs.

The offerings include a piece on search trends by Marc Krellenstein, one of Lucid’s founders. He looks at such factors as evolving challenges, best practices, and the “current competitive landscape.” He also takes a look at Google as compared to enterprise search, and weighs the strengths and weaknesses of his company’s own Lucene/Solr.

We also liked Thomas Kwiatkowski’s and Oliver Schönherr’s discussion of the online real estate site Immobilien Scout. They detailed their methodical transfer from their legacy search and data infrastructure to Solr.

You will want to check the Lucid download location. When we tried to snag the presentation form Olaf Zschiedrich, head of German-language eBay, (eBay Kleinanzeigen), it was unavailable.

Lucene/Solr continue to gain traction in the Web and enterprise search market. For more information about Lucid Imagination, navigate to www.lucidimagination.com.

Cynthia Murrell, March 9, 2011

Protected: Microsoft Fast Context Properties

March 9, 2011

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IBM, OmniFind, Yahoo: What Is Next in Search?

March 8, 2011

I was pointed to this link from IBM’s website, stating that effective September 22, 2010 the Yahoo! Edition of OmniFind was withdrawn from marketing.  Further, after June 30, 2011  the product support line will be nullified as well.  Why the cancellation?  There is an announcement letter attached, though it offers no insight.  It does, however, indicate that no replacements will be made available. I tried tracking down some additional information on this free version of OmniFind and its demise, to no avail.  So what happened?  Was it not popular enough, too limited?  Was it Lucene?  Does anyone care? We do find IBM quite fascinating for a $100 billion company on Jeopardy, fighting crime in New York, and cracking medical problems with Nuance. Diverse for sure.

Our view is that with Microsoft getting cozy or at least semi-cozy with Yahoo, IBM’s OmniFind unit saw the writing on the wall. The result is that the “free” and severely limited IBM Yahoo search solution was pulled. What will take its place? Our first thought was Watson. Then we realized that Watson may be more appropriate for limited domain searching like medical information. The Jeopardy public relations stunt was a marketing play. Configuring Watson to replace Lucene based OmniFind is probably not a practical solution at this time. As a result, IBM will have to either create a new demo of its enterprise search software or just roll out the full system with some limit on its use.

In short, IBM like other big outfits seems to have some challenges in the enterprise search department just as Google, Microsoft, and Oracle do. No wonder the third party solutions are probing the enterprise for licensing deals. Stay tuned.

Sarah Rogers, March 8, 2011

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Protected: How to Add Keywords to Microsoft Fast Search

March 8, 2011

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Funnelback Market Actions

March 5, 2011

We have tracked Squiz’s search product for three or four years. Now there is Funnelback Enterprise, which offers some interesting features such as personalization. The system can search across your Internet sites, databases, and shared content on a network. The company says:

“No matter how large or small your organization, we can tailor a solution to suit your business needs and information architecture.”

The system features contextual navigation.  Emulating Oracle’s approach of providing a controlled term list, Funnelback supplies its users with a set of subheads related to their search, by utilizing theses subheads users can refine their queries to create a more efficient, productive search.

If you want to know more about Funnelback, the company has made a video available. You can view it at this link.

You can also attend a Funnelback workshop. For more information, navigate to Bedsmarketing.

Leslie Radcliff, March 5, 2011

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