Zuck Play: Joe Rogan In, Judge Chhabria Out

September 1, 2022

I read “Facebook to Settle Cambridge Analytica Suit, Save Zuckerberg From Testifying.” The title caught my attention for two reasons.

First, Mr. Zuckerberg, the affable wizard of Meta stuff, appeared on the Joe Rogan Podcast. On that podcast, he talked about many things. Since I don’t pay for podcasts, I have only second hand information. For me, the key point was he talked.

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Joe Rogan stickers are available by clicking the tasteful image in this blog post. Beyond Search does not have a deal with either Mr. Rogan or Amazon. (I have very good reasons for this posture.)

Second, Mr. Zuckerberg did not talk to the legal eagles associated with the Cambridge Analytica matter in the Northern District of California court. To avoid having to talk, Mr. Zuckerberg’s estimable outfit paid money to the United Kingdom (500,000 pounds or about $560,000) and an unknown amount to the Northern District of California court.

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I assume this image is the property of Meta and Facebook.

I wonder why.

Mr. Rogan’s background shares one thing with the Zuck: DNF or did not finish college. Mr. Rogan’s occupation according to the rock-solid Wikipedia is “Podcaster, color commentator, comedian, actor, and television presenter.”

The Honorable Vince Chhabria has an okay background too; to wit: A law degree from UC Berkeley,  law clerk for Justice Stephen G Breyer, work at a so so law firm called Covington & Burling, and some work as the Deputy City Attorney for Government Litigation as the Co Chief of Appellate Litigation.

On the surface, it seems that the Zuck feels more comfortable with a color commentator than a college graduate who probably is not too good at martial arts, kite sailing, and social media.

My take: Mr. Meta is looking for an audience which may be slightly less skeptical of the wondrous “bring us together” methods of the social media quasi-monopolies.

That’s just a guess. Podcasting is probably less challenging to a Silicon Valley luminary than talking to some wonk who reads books, depositions, and legal documents. I wonder if the bright star of Meta picked up some of Mr. Rogan’s merchandise. I am thinking maybe these two trend setters swapped tchotchkes.

Stephen E Arnold, September 1, 2022

Online Bookstore and Health Services: No Problem

September 1, 2022

After getting a taste of delectable patient data, Amazon is ready to leap headlong into the healthcare field by purchasing primary-care service One Medical. What could go wrong? Time reporters Roger McNamee and Johnny Ryan answer that rhetorical question in, “Amazon’s Dangerous Ambition to Dominate Healthcare.” Amazon has repeatedly shown it cannot be trusted with personal information, despite its avowals to the contrary. Why would a trove of the most sensitive, and potentially lucrative, data be any different? The article observes:

“Recent scandals revealed that Amazon uses the data collected for supposedly innocent reasons in ways that betray our trust. Amazon staff say there are no limits on how Amazon uses this data internally. According to Amazon’s former head of information security: ‘We have no idea where our [freaking] data is.’ One Medical receives health information about children, families, the elderly, and vulnerable. That includes information about substance abuse, mental health issues, and other intimate conditions. We cannot be confident that Amazon will treat this new data any better than it has treated its existing data hoard. Our secrets are not safe inside Amazon. And it is not just consumers who are at risk. Other companies that compete with or sell through Amazon will almost certainly be harmed. Amazon uses data collected from one part of its business to help other parts. For example, it competes with retailers that sell on its platform by exploiting its insider data about their businesses. More data – especially intimate data – increases Amazon’s market power over consumers and competitors.”

There is one potential obstacle to this deal: the FTC has yet to approve it. The authors urge the commission to nip this especially troublesome tendril of surveillance capitalism now. It would be a welcome sign, they say, that the government is finally ready to protect citizens from big tech’s growing abuse of personal data. One can dream.

Cynthia Murrell, September 1, 20221

Data and Dining: Yum Yum

August 30, 2022

Food and beverage companies hire consultants like Mike Kostyo to predict what dishes will soon be gracing menus. HuffPost describes the flavorful profession in the piece, “This Food Trendologist Knows What We’ll Be Eating Before Anyone Else.” As one might expect, the job involves traveling to many places and sampling many cuisines. But it also means analyzing a trove of data. Who knew? Writer Emily Laurence tells us:

“Kostyo explained that declaring something a trend requires actual data; it’s not done willy-nilly. A lot of his job is spent analyzing data to prepare food trend reports he and his team put together a few times a year. Some brands and companies use these trend reports to determine products they may want to create. ‘We have our eyes on all sorts of possible trends, with dedicated folders for each. Any time we come across a piece of data or anecdotal evidence related to a possible trend, we add it to the designated folder,’ Kostyo said, explaining that this allows them to see how a trend is building over time (or if it fizzles out, never actually turning into one). For example, he said he and his team use a tool that gives them access to more than 100,000 menus across the country. ‘We can use this tool to see what types of appetizers have grown the fastest in the past few years or what ingredients are being used more,’ Kostyo said.”

We would be curious to see that presumably proprietary data tool. For clients, the accuracy of these predictions can mean the difference between celebrating a profitable quarter and handing out pink slips. See the write-up for how one gets into this profession, factors that can affect food trends, and what Kostyo predicts diners will swallow next.

Cynthia Murrell, August 30, 2022

Google: Errors Are Not Possible… Mostly

August 29, 2022

In my upcoming talk for a US government law enforcement meeting, I talk about some of the issues associated with wonky smart software. I spotted a fantastic example of one quasi-alleged monopoly deals with tough questions about zippy technology.

As I understand “Google Refuses to Reinstate Man’s Account after He Took Medical Images of Son’s Groin,” an online ad company does not make errors… mostly. The article, which appeared in a UK newspaper, stated:

Google has refused to reinstate a man’s account after it wrongly flagged medical images he took of his son’s groin as child sexual abuse material…

The Alphabet Google YouTube DeepMind entity has sophisticated AI/ML (artificial intelligence/machine learning) systems which flag inappropriate content. Like most digital watch dogs, zeros and ones are flawless… mostly even though Google humans help out the excellent software. The article reports:

When the photos were automatically uploaded to the cloud, Google’s system identified them as CSAM. Two days later, Mark’s Gmail and other Google accounts, including Google Fi, which provides his phone service, were disabled over “harmful content” that was “a severe violation of the company’s policies and might be illegal”, the Times reported, citing a message on his phone. He later found out that Google had flagged another video he had on his phone and that the San Francisco police department opened an investigation into him. Mark was cleared of any criminal wrongdoing, but Google has said it will stand by its decision.

The cited article quotes a person from the US American Civil Liberty Union, offering this observation:

“These systems can cause real problems for people.”

Several observations:

  1. Google is confident its smart software works; thus, Google is correct in its position on this misunderstanding.
  2. The real journalists and the father who tried to respond to a medical doctor to assist his son are not Googley; that is, their response to the fabulous screening methods will not be able to get hired at the Alphabet Google YouTube Alphabet construct as full time employees or contractors.
  3. The online ad company and would be emulator or TikTok provides many helpful services. Those services allow the company to control information flows to help out everyone every single day.
  4. More color for this uplifting story can be found here.

Net net: Mother Google is correct… mostly. That’s why the Google timer is back online. Just click here. The company cares… mostly.

Stephen E Arnold, August 23, 2022

Ommmmm, the Future

August 29, 2022

Everyone wants to predict the future, but no one and nothing can do that with 100% accuracy. When it comes to the future of technology and its relationships with humans, tech journalist Om Malik shared his thoughts: “The Future of Tech As I See It.” Malik discussed four points on the future and technology.

In the first, Malik explained he tried to find the inherent value in all technology. He believes people focus too much time trying to figure out what will be the next big tech boom to make a buck. Focusing too much on the “next big thing” distracts from the current use and value of technology. In other words, Malik wants people to concentrate more on the present. He could also try using TikTok.

M1 computer chips will give users more powerful computers equivalent to 25% of IBM’s Watson output. This will allow users to interact with computers in a manner different than anything we currently know. Malik states kids are being trained for a brand new world we can only conceptualize in the likes of the new Star Wars films, not the old sci-fi classics like 2001: a Space Odyssey.

Malik makes a good point that authenticating your identity will be how companies like Google and Facebook make their revenue in the future:

“What’s one thing you’ve barely noticed about living in the mobile phone world? How often do you “Login with Facebook” or “Login with Google” because it’s more convenient than setting up an account? There is a lot of value in whichever company makes authentication easy in this world.

What if Apple offers a Metamask-like product as an authentication system and in-exchange charges a small subscription fee? I would happily pay for the convenience alone. Authentication and payments can be critical to a post-app store world. Facebook, too, is hoping to ride the payments and authentication gravy train to the future.)”

The bigger question is how will technology authenticate people? Blood samples? DNA?

Malik ends on the point that the United States no longer shapes the entire world when it comes to technology. India, China, Africa, and Russia are bigger players than most western nations realize, but that is not new information. People who aren’t ostriches are aware of this.

Whitney Grace, August 29, 2022

OpenText: Goodwill Search

August 26, 2022

I spotted a short item in the weird orange newspaper called “Micro Focus Shares Jump After Takeover Bid from Canadian Rival.” (This short news item resides behind a paywall. Can’t locate it? Yeah, that’s a problem for some folks.)

What Micro Focus and Open Text are rivals? Interesting.

The key sentence is, in my opinion, ““OpenText agreed to buy its UK rival in an all-cash deal that values
the software developer at £5.1bn.”

Does Open Text have other search and retrieval properties? Yep.

Will Open Text become the big dog in enterprise search? Maybe. The persistent issue is the presence of Elasticsearch, which many developers of search based applications find to be better, faster, and chapter than many commercial offerings. (“Is BRS search user friendly and cheaper?”, ask I. The answer from my viewshed is ho ho ho.)

I want to pay attention going forward to this acquisition. I am curious about the answers to these questions:

  • How will the math work out? It was a cash deal and there is the cost of sales and support to evaluate.
  • Will the Micro Focus customers become really happy campers? It is possible there are some issues with the Micro Focus software.
  • How will Open Text support what appear to be competing options; for example, many of Open Text’s software systems strike me as duplicative. Perhaps centralizing technical development and providing an upgraded customer service solution using the company’s own software will reduce costs.

Notice I did not once mention Autonomy, Recommind, Fulcrum, or Tuxedo. (Reuters mentioned that Micro Focus was haunted by Autonomy’s ghost. Not me. No, no, no.)

Stephen E Arnold, August 26, 2022

How Fragile Is Twitter?

August 25, 2022

The question is, “How fragile is Twitter?” I am not a tweeter. I think we have a script which posts items from this blog, but I am not sure. Twitter is more of a left and right coast thing. Those who love it find that it can deliver “followers” and one hopes personal satisfaction, fame, and fortune.

The datasphere is rippling with Twitter news. I glanced at Techmeme today (August 25, 2022 at about 6 30 am) and spotted many, many Twitter stories.

There was the former DARPA technology security wizard. This individual offered assertions about Twitter’s management and technology ineptitude. The Washington Post is excited about the individual’s forthcoming testimony before the adepts on the Senate Judiciary Committee. Mark your calendar and warm up the TV. The event takes place on September 13, 2022. For the breathless explanation of how a critique of the tweeter thing becomes a Senate hearing in a few short weeks, read “Twitter Whistleblower To Testify In Congress About Security Failures.”

Twitter’s senior manager takes a different position. The tweeter is up to snuff.

Elon Musk is excited because the to and fro about Twitter may be helpful to his brilliant business maneuvering to bring the Musky scent of excellence to short messages mostly unrestrained by someone with a sense of propriety. “Twitter Lied To Elon Musk About Bots – Peiter Zatko, Ex Security Chief” explains

Following the publication of Zatko’s revelations on different news outlets, Tesla CEO, Elon Musk took to his Twitter profile to comment about the issue. Musk tweeted a screenshot of The Washington Post covering the whistleblower’s revelation, accompanied by another tweet of an image, with the phrase “give a little whistle”.

My reaction to the Twitter thing has two parts. The first part is the craziness that Twitter has engendered in its service, its management trajectory, and its PR magnetism. Twitter has zero impact on me personally or professionally, and it is remarkable that so much weirdness surrounds a text messaging service in which the content is publicly available.

The second part of my reaction is the sense that some of the journalists, pundits, and wizards who have achieved Twitter fame may be in for some life realignment. These people will either surge even higher in the Twitter Hall of Fame or end up hoping their TikTok videos deliver what has been lost.

As I reflect on the coterie of Twitter addicts users and the fascinating management history of the company, I come back to the question, “How fragile is Twitter?”

One can argue that it survived with a part time boss, technical failures which involved a very happy beluga icon, and appearing at the bottom of high-tech social media company revenue disappointments. Thus, Twitter is robust, a survivor, a resilient digital creature.

On the other hand, Twitter is engaged in a legal spat with the mercurial Mr. Musk. Twitter is in the news because it loses executives who allege silly technical policies. Twitter is getting love from the tweeters who depend on the service for fame and sales leads. The internal cohesion of a wild and crazy high tech outfit like Google makes Twitter look like a stack of objects stacked by inebriated college students.

I don’t have a dog’s musk gland in the Twitter fight. What I can say is, “Twitter. Interesting.”

Stephen E Arnold, August 25, 2022

Popping Up a Level: Meta-Apps Are Becoming a Thing

August 24, 2022

A long time ago, I heard the word viewshed in a meeting in Crystal City. I liked it. Others did not. One interesting person chimed in and said, “Let’s pop up a level.” Then I heard “level up” as a way to rise above the fray or the mind numbing weirdness of many business meetings. More recently a person at a law enforcement conference use the phrase “meta-view.” The idea is that one needs to take a content object — say, a Facebook post — and think about the content in a broader way.

Each of these ideas suggest what a cranky Dr. Daphne Swartz called “getting lost in the weeds.” Dr. Swartz loved detail but she valued the ability to get untangled from weeds.

I read “AnyMind Adds TikTok Shop, Yahoo Japan Shopping to Shop Management Platform.” The write up explains that a software application “allows online sellers to manage shops on different ecommerce platforms from a single base.”

Yep, this is a meta-app, and I think these will play an important part in how people interact with the datasphere. The idea is simplification. Like WeChat, some users value convenience and having certain routine tasks pushed into the background. Online merchants want to sell and collect money. Fooling around with housekeeping chores is akin to cleaning toilets at summer camp. Wow, fun.

The article points out:

AnyMind launched AnyX in April with a goal of combining management, optimization, and tracking across the growing number of ecommerce channels in the region. It also offers services such as analytics, conversational commerce, digital marketing, and logistics.

Several observations:

Today’s online giants may find themselves reduced to an icon in a meta-app

Successful meta-apps may be similar to TikTok-style videos, and no amount of quasi-alleged monopolistic behavior can stop the train unless the quasi alleged monopolies buy the meta-app outfits

An integration with a China-linked outfit like TikTok makes clear that national boundaries and maybe common sense are less important than making life into a giant customized convenience store in Osaka.

Net net: Worth watching this viewshed, level up, and meta app idea.

Stephen E Arnold, August 24, 2022

Meta: What Does the Modern MySpace Do?

August 24, 2022

Frankly I don’t know what the Zuck and his team of wizards can do. I read “Teens, Social Media and Technology 2022.” The link leads to a study summary, a page of general info, and a summary of the Pew methodology.

One finding from the survey mavens at Pew Research caught my attention. If the methodology was on the money and the data processed in a way that kept the butcher’s thumb off the weighing pan, here’s a thrilling statement:

the share of teens who say they use Facebook, a dominant social media platform among teens in the Center’s 2014-15 survey, has plummeted from 71% then to 32% today.

In the span of 72 months, the Zuckbook watched teens who are considered a part of the future of the datasphere shift to short form videos. The write up included one of those charts colored in such a way to make legibility a bit of a joke. Here’s a screenshot with the bold blue line heading south. Note that despite the legibility, the other lines are heading up. YouTube is a floating dot at the top of the chart because, well, YouTube. Quasi-monopoly. Most popular online service in the “Stans.”

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Should YouTube be worried? Not yet. The write up reports:

About three-quarters of teens visit YouTube at least daily, including 19% who report using the site or app almost constantly.

For more Pew data, follow the links in the cited article.

There’s not much analysis of the whys and wherefores, but the data are clear. The allegedly Chinese linked outfit TikTok has access to useful data from young people. What could a crafty person do with these data? Wait until one cluster identified as susceptible individuals and then approach or attempt to influence them.

Stephen E Arnold, August 24, 2022

TikTok: Allegations of Keylogging

August 22, 2022

I am not a TikTok person; therefore, I exist in a trend free zone. Others are sucking down short videos with alacrity. I admire a company, possibly linked to China’s government, which has pioneered a next generation video editor and caused the Alphabet Google YouTube DeepMind thing to innovate via its signature “me too” method of innovation.

Now TikTok has another feature, which is an interesting allegation. “TikTok’s In-App Browser Can Monitor Your Every Click and Keystroke” asserts:

When Krause [a security researcher] dug a little deeper into what these apps’ in-app browsers really do, he’d found that TikTok does some bad things, including monitoring all of users’ keyboard inputs and taps. So, if you open a web page inside of TikTok’s app, and enter your credit card details there, TikTok can access all of those details. TikTok is also the only app, out of all the apps Krause has looked into, that doesn’t even offer an option to open the link in the device’s default browser, forcing you to go through its own in-app browser.

Let’s assume this finding is spot on. First question: Does anyone care? Second question: So what?

I don’t have answers to either question. I do, however, have several observations:

  1. Oracle, for some reason, seems to care. The estimable database company is making an effort to find information that suggests TikTok data are kept in a cupboard. Only grandma can check out who will be an easy target for psychological manipulation. No results yet, but if TikTok is a neutral service, why’s Oracle involved?
  2. A number of Silicon Valley pundits have pointed out that TikTok is no big deal. That encapsulates the “so what” issue. “Put that head in the sand and opine forward” is the rule of thumb for these insightful folks.
  3. Keyloggers are a fave of certain actors. TikTok may have found them useful for benign purposes.

Quite an allegation.

Stephen E Arnold, August 22, 2022

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