Exalead and Dassault Tie Up, Users Benefit

May 24, 2010

A happy quack to the reader who alerted us to another win by Exalead.

Dassault Systèmes (DS) (Euronext Paris: #13065, DSY.PA), one of the world leaders in 3D and Product Lifecycle Management (PLM) solutions, announced an OEM agreement with Exalead, a global software provider in the enterprise and Web search market. As a result of this partnership, Dassault will deliver discovery and advanced PLM enterprise search capabilities within the Dassault ENOVIA V6 solutions.

The Exalead CloudView OEM edition is dedicated to ISVs and integrators who want to differentiate their solutions with high-performing and highly scalable embedded search capabilities. Built on an open, modular architecture, Exalead CloudView uses minimal hardware but provides high scalability, which helps reduce overall costs. Additionally, Exalead’s CloudView uses advanced semantic technologies to analyze, categorize, enhance and align data automatically. Users benefit from more accurate, precise and relevant search results.

This partnership with Exalead demonstrates the unique capabilities of ENOVIA’s V6 PLM solutions to serve as an open federation, indexing and data warehouse platform for process and user data, for customers across multiple industries. Dassault Systèmes PLM users will benefit from its Exalead-empowered ENOVIA V6 solutions to handle large data volumes thus enabling PLM enterprise data to be easily discovered, indexed and instantaneously available for real-time search and intelligent navigation. Non-experts will have the opportunity to access PLM know-how and knowledge with the simplicity and the performance of the Web in scalable online collaborative environments. Moreover, PLM creators and collaborators will be able to instantly find IP from any generic, business, product and social content and turn it into actionable intelligence.

Stephen E Arnold, May 22, 2010

Freebie.

KB Crawl to Release New Version of KB Crawl

May 23, 2010

The 2010 I-Expo in Paris come June 9-10 will be the forum for the release of the new KB BI Platform. UK Web site here. French Web site here. In an effort to improve the management of strategic information from the Web, the KB Crawl additional modules will allow users to optimize and personalize their Web monitoring system. Technologically, the new release provides an architecture entirely SaaS (Software as a Service), which means the technology does not need to use its IT department to set up a project monitoring. KB Crawl SAS provides all accommodation on a “Cloud” and guarantees the confidentiality of data. With the KB Crawl Suite’s integrated software, continuous monitoring of the Web to disseminate information and intelligence reports is at the tip of your fingers. The Platform BI enables you to collect, manage and disseminate strategic information collaboratively. KB Crawl has become one of the leading French players for market intelligence and Internet monitoring and this new release is in line with that pattern. For more information navigate to the KB Crawl Web site and download the white paper “KB Crawl 4 and Specialist Modules”.

Melody K. Smith, May 23, 2010

Note: Post was not sponsored.

Germany, WiFi, and Google

May 19, 2010

A happy quack to the reader who alerted me to a write up by Peter Schaar, whom I believe is the German Federal Commissioner for Data Protection and Information. You can read the original “Google erfasst „versehentlich“ Inhalte der WLAN-Kommunikation” at this link. If you prefer your German courtesy of the Google, Google Translate will happily oblige.

Amidst the festivities for Google I/O, the pesky bleatings of the Old Country are not likely to be heard by most of the Google fanatics. I listened, and I wanted to highlight three of the points made by Mr. Schaar, who does have his own fans in a region that befuddled some of the Roman emperors long ago.

First, he makes clear that Google is using a method of explanation that echoes what a parent says about an errant teen. Doesn’t work too well for the parent, and if I understand Mr. Schaar, the “shoot, it was a goof” doesn’t work to well in Germany.

Second, inspection revealed that some of the gizmos used to Hoover data during a Google drive around geospatial photo session were missing. Routine procedure. Coincidental? Some folks have lots of luck. Not the German’s day apparently.

Finally, what other surprises may yet be discovered if German authorities can get the information required to conduct an investigation.

Bottom line: I/O is a happy event. The shadow of a giant smiley face may not reach to Germany and Mr. Schaar. Just my opinion.

Stephen E Arnold, May 19, 2010

Freebie.

IBM, Business Intelligence, and Competitive Pressure

May 18, 2010

I find the antics of a $100 billion company quite amusing. For example, IBM is jumping from business to business without getting its Web site in synch. Need search engine optimization? IBM is there for you? Need a mainframe in Africa? You know whom to call. Need a wheelbarrow full of software Lego blocks? Just email your local IBM rep.

What is shaping up to be an interesting market battle is IBM and “business intelligence.” IBM has considerable home grown technology. Are you familiar with Web Fountain? Thought not. IBM owns Cognos, which provides business intelligence solutions to big companies. Like the aging business intelligence systems, licensees need to have a wizard or two on premises to make sure that reports work with valid data. What happens if you have lousy data and a complex coding problem, the outputs can be—ah, shall we say—misleading.

To add spice to the IBM business intelligence line up, IBM bought SPSS. If you took advanced statistics, chances are you dipped your nose into the methods of “real” quantitative analysis. If you are a text processing maven, you know that SPSS bought some text analytics and processing technology from Leximancer.

image

IBM is throwing its weight around. Image Source: http://tinapaparone.com/blog/wp-content/uploads/2010/03/big-guy-vs-little-guy-299×300.png

Why is this important? For me, these items provide some background for the story “We Are Going 20 percent Cheaper than Oracle.” Among the points in the write up (actually an interview with Edward B Orange, VP-Information Management and Business Analytics, Software Group, Asia Pacific, IBM) were:

  1. IBM has spent $12 billion in “business analytics”. The money? Buying companies.
  2. IBM is selling a business analytics appliance called IBM Smart Analytics Systems.
  3. Parts get an “extra commission” when DB2 is slammed into the solution sale.
  4. IBM is hip to social networking analytics. I did not know this.
  5. IBM has another $3 to $5 billion for additional business intelligence acquisitions.

Read more

Sharper Than the Tooth of a Serpent, A Xoogler Analysis of Google

May 17, 2010

Read the original to get the full scoop: “Will Facebook Be Tomorrow’s Google, and Google Tomorrow’s Microsoft?” This is an old premise for me, but there were several points in the write up that a nails into Googzilla’s tail. Here are the weaknesses of Google identified by a former Google professional:

  1. As smart as the math club is, the math club struggles to understand brand advertising
  2. Google gets a C in products
  3. Google does baby steps, not big jumps

There are other weaknesses as well, but this summary by a Xoogler is a rare moment of candor.

Stephen E Arnold, May 17, 2010

Freebie.

Shocker: Business Intelligence Frustrates Some Users

May 12, 2010

Ah, consider the business intelligence analyst from 1990. Most of these folks received healthy injections of statistics in college and most underwent special treatments in SPSS or other specialized tools to crunch data.

Drag the slide in Sony Vegas to the video segment shot earlier this week. Business intelligence has become dashboards and digested reports. The analysts are still around but building protective walls with their stats books, slide rules, and pocket protectors.

The reason is that middle managers want user friendly business intelligence systems. Even more important, these new and improved business intelligence systems should be delivered without pesky analysts. What MBA wants to be told that she has to wait one day for the analyst/programmer to set up her report.? I can hear the comment, “I need it now. I mean one minute.”

When I read “BI Tools Struggle to Keep Up,” I chuckled. The write up references an azure chip outfit which I routinely find the equivalent of a medieval believer buying a relic from a vendor on a muddy side street near the cathedral. Even better, the article reports that most people need to improve their business intelligence software. No surprise there. Most businesses are desperate to find a way to generate sustainable revenue. Finally, about half of those in the survey find business intelligence systems to difficult to use. No surprise. Most MBAs want to get info, make money, and dodge the food for free line.

The fix? Buy a content processing system that delivers answers. I am not sure how the business intelligence analysts respond to disintermediation or marginalization. Interesting write up and a signal of a new direction in search and content processing. Make everything simple. The data might be inappropriate or wrong, but easy is good for some folks in the survey sample.

Stephen E Arnold, May 12, 2010

A frebie.

A New Term for Search: Enterprise Mashup

May 12, 2010

I received a copy of “Mashups in the Enterprise IT Environment: The Impact of Enterprise Mashup Platforms on Application Development and Evolving IT Relationships with Business End Users”, written by BizTechReports.com. The white paper is about JackBe.com’s software platform.

Here is the company’s description of its product and services:

Enterprise Mashups solve the quintessential information sharing problem: accessing and combining data from disparate internal and external data sources and software systems for timely decision-making.  JackBe delivers trusted mashup software that empowers organizations to create, customize and collaborate through enterprise mashups for faster decisions and better business results.  Our innovative Enterprise Mashup platform, Presto®, provides dynamic mashups that leverage internal and external data while meeting the toughest enterprise security and governance requirements.  Presto provides enterprise mashups delivered to the user in 3 clicks versus 3 months.

You can get more information from the firm’s Web site at www.jackbe.com. If you want a short cut to demonstrations of the firm’s technology, click here.

The company provides a platform and services to convert disparate data into meaningful information assets. What I find interesting is that the phrase “enterprise mashup” is used to reference a range of content processing activities, including content acquisition and processing, indexing, and information outputting. In short, “enterprise mashup” is a useful way to position functions that some vendors describe as search or findability.

jackbe mashup

The JackBe’s interface reminds me of other business intelligence data presentations.

I want to focus on the white paper because it provides important hints about the direction in which some types of content processing is moving.

First, the argument of in the white paper hinges on an assertion that there is a “hyper dynamic environment.” How does an organization deal with this environment, a different approach to information is required. What is interesting is that the JackBe audience is a blend of developers and business professionals. Some search vendors are trying to get to the senior management of a company. JackBe is interested in two audiences.

Second, the white paper explains the concept of “mashup”. The term compresses a range of information activities into one term. To implement a mashup, JackBe provide widgets to help reduce the time and hassle for building “situation specific” implementations. Some search vendors talk about customization and personalization. The JackBe approach sidesteps these fuzzy notions and focuses on the idea of a “snap in”, lightweight method.

Finally, the JackBe approach uses an interesting metaphor. The phrase I noted was the “Home Depot model of enterprise IT.” Instead of taking disparate components of a typical search engine, JackBe suggests that a licensee can select what’s needed to do a particular information job.

You will want to read the white paper and glean more detailed information. I want to focus on the differences in the JackBe approach. These include:

  1. Avoiding the overused and little understood terms such as search, taxonomies, business intelligence, and semantic technology. I am not sure JackBe’s approach is going to eliminate confusion, but it is clear to me that JackBe.com is trying to steer clear of the traditional jargon.
  2. The JackBe approach is more trendy than IBM’s explanation of OmniFind. Examples of the JackBe approach include the notion of a mashup itself and the references to the “long tail” concept are examples.
  3. To some enterprise procurement teams, JackBe’s approach may be perceived as quite different from the services of larger, higher profile vendors. In my view, this may be a positive step. Search vendors who follow in the footsteps of STAIRS III or Verity are not likely to have the sales success a more creative positioning permits.

To sum up, I think that companies with search and content processing technology will be working hard to distance themselves from the traditional vendors’ methods. The reason is that search as a stand alone service is increasingly perceived as an island. Organizations need systems that connect the islands of information into something larger.

Is JackBe a search and content processing vendor? Yes. Will most people recognize the company’s products and services as basic search? Not likely. Will the positioning confuse some potential licensees? Maybe.

Stephen E Arnold, May 12, 2010

Unsponsored post.

Vic Consult, Nifty Twitter Search

May 11, 2010

I know that Twitter is one of those social networking services that baffle most people over 50. I find Tweets quite interesting and often stuffed full of information. If you want to know what’s behind a Twitter handle, you will want to look at Vic Consulting Twitter User Search. We set up a Twitter account which is a method for outputting tweets when new stories are posted on the Beyond Search blog. So who’s “beyond search”. Navigate to Vic Consulting’s service, plug in a Twitter user name, and the system generates a nifty report. Quite useful.

Stephen E Arnold, May 11, 2010

Freebie.

FirstRain: A Game Changer?

May 11, 2010

Navigate to www.firstrain.com and you will see this headline: “When was the last time search made you money?” Interesting angle. Search is fast becoming a component within other enterprise applications.

You can read the Reuters’ story “FirstRain Announces Game-Changing Intelligent Business Search” and get a sense of the company’s approach to the crowded search and content processing sector. For me the key point was this statement by Penny Herscher, president and CEO of the company:

FirstRain has solved a critical problem for today’s business professionals…For decision-makers, the web represents the most dynamic and current view of companies, markets and management and yet until now, it was not a practical source of useful business intelligence. FirstRain now delivers relevant intelligence like today`s hot trends, emerging market events and unannounced, but visible management moves into the user’s information workflow.

I have been hearing about FirstRain for months. The company obtained an additional $7.3 million earlier this year. The item I saw appeared in Deals & More and stated:

FirstRain, a service that scrapes the Web to deliver relevant research to investors, has brought in $7.3 million of an anticipated $8.8 million round of equity, according to a filing with the SEC. Based in San Mateo, Calif., the company has raised $20.9 million to date and is backed by Oak Investment Partners, DiamondHead Ventures and Ampersand Ventures.

The phrase “scrapes the Web” suggested to me that FirstRain is one of the participants in the business intelligence or competitive intelligence sector.

What I also found interesting is that the Reuters’ story detailed the drawbacks of “traditi0onal search and business information providers”. The weaknesses are quite interesting. Included were these comments which I have extracted or summarized from the news story:

  1. There’s been a “breakdown of traditional media”, even Web indexes have drawbacks
  2. Key word systems “are not designed to deliver dynamic intelligence”
  3. Existing aggregators like Dow Jones or LexisNexis provide access to information “limited in scope and quickly become out of date”
  4. “Business intelligence applications are usually limited to the documents and databases
    related to a company`s own operations, business and resources.”

The FirstRain system, by inference and explicit statement, address these problems. One example is:

Finance professionals can use FirstRain to research and track their vendors and customers directly or through FirstRain integrated into the Dun and Bradstreet DnBI platform. And investor-relations professionals can stay current on market forces impacting their company and its ecosystem as well as events and changes impacting their lead investors.

The value of near real time content processing is recognized by a number of business sectors. However, there are a number of firms nosing into this potentially lucrative market. One can argue that Fetch Technologies and Kapow Technologies are pushing the edge of the open intelligence envelope. Established companies like Alacra have been enhancing their open intelligence content coverage as well.

You can check out the FirstRain Facebook page or you can snag John Blossom’s Content Nation book. The company is profiled in Chapter 4. Among the firm’s customers are Capital IQ. FirstRain mentions other customers on its Web site.

FirstRain is blending some interesting functions and making some strong assertions about its technologies and services. Worth monitoring.

Stephen E Arnold, May 11, 2010

Freebie!

Kindle Tracks User Highlights

May 7, 2010

I am not sure how I like this tracking of what I highlight. I read “Amazon Tracking Most Highlighted Kindle Passage.” I do quite a bit of open source work. I mark up documents anyone can read. What my method yields is a passage, maybe a phrase, that yields a nugget of information. Many public sources contain substantive information. In my experience, some authors are not aware that their seemingly innocuous remarks reveal actionable intelligence. Knowing what I “mark” is taking my specialized type of analysis and having access to that quite valuable meta component. You may not care about this type of tracking. I do.

Here is the passage that annoyed me:

Amazon is now tracking passages and books most highlighted on the Kindle and displaying them on its website. While the Kindle allows its customers to highlight book passages that are meaningful to them, Amazon does display them anonymously.

Your mileage may vary.

Stephen E Arnold, May 7, 2010

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