Plus, I found the name “fulfilled action” fulfilling.
Amazon Zoom: This Is Just Not Important, Right?
December 2, 2020
“Zoom and Amazon Extend Partnership for the Future of Online Communication” explains that “Zoom is coming to an Amazon Echo Show.” Makes sense, right? The article reports:
The new collaboration extends the companies’ existing relationship, which will now see AWS working to expand and scale Zoom’s services to meet customer demand.
What does the write up omit? A couple of things; for instance:
- What type of data will Amazon AWS log files capture?
- How quickly will AWS “zoomification” diffuse to other video applications?
- What Zoom data will be subject to cross correlation in Amazon’s streaming data marketplace?
No answers in the write up or from either Amazon or Zoom yet. This announcement is not important, right?
Stephen E Arnold, December 2, 2020
Amazon Policeware: Despite Low Profile It Exists
November 25, 2020
Navigate to the trustworthy Berkshire Hathaway Company Businesswire. Read “IPR Center, Amazon Launch ‘Operation Fulfilled Action’ to Stop Counterfeits.” Note that IPR means U.S. government’s National Intellectual Property Rights Coordination Center. Here’s a passage I found interesting:
“Amazon conducts investigations and sidelines inventory if we suspect a product may be counterfeit, ensuring our customers are protected,” said Dharmesh Mehta, vice president, Customer Trust and Partner Support, Amazon. “But we also know that counterfeiters don’t just attempt to offer their wares in one store, they attempt to offer them in multiple places. Now, by combining intelligence from Amazon, the IPR Center, and other agencies, we’re able to stop counterfeits at the border, regardless of where bad actors were intending to offer them. We appreciate the partnership from the IPR Center and other agencies to protect American consumers and prosecute bad actors.”
Investigations? Yep. Read on.
In an effort to protect consumers, this joint operation will analyze data and conduct targeted inspections aimed at preventing counterfeit products from entering the U.S. supply chain. The IPR Center and Amazon will leverage evidence obtained during the operation to expand on-going investigations, with the goal of holding bad actors accountable to the fullest extent of the law. This operation will be led by Amazon’s Counterfeit Crimes Unit, which was created earlier this year to support law enforcement investigations and to initiate civil litigation against counterfeiters.
To learn more about Amazon policeware and intelware, write benkent2020 at yahoo dot com. The DarkCyber research team offers a one hour, for fee Zoom lecture about this interesting and now quite public Amazon capability.
Stephen E Arnold, November 25, 2020
Amazon and the Cyber Security Industrial Complex
November 24, 2020
This is probably no big deal. Cyber security, threat intelligence, and wonky proprietary tools from startups populated by retired or RIFed intel officers are a big business. I was asked by a “real news” reporter, “How big?” I dutifully sent links to companies selling market forecasts for global cyber security revenues. How big were these numbers? Acquisition big. The hypothesis I have formulated is that when wild and crazy market size projections fly like hungry sparrows, there is a revenue problem. Specifically there are too many sparrows chasing available bugs and bread crumbs. That’s why Blackberry is in the cyber security business. Why LookingGlass stepped away from Cyveillance. That’s why Dark Web indexes of bad actors’ Crime as a Service offerings are a dime a dozen.
It is, therefore, no surprise that the write up “Trend Micro integrates with AWS Network Firewall” explains that Amazon is continuing to add to its pool of 65,000 plus partners. Many of these outfits like Palantir Technologies are in the cyber intelligence and cyber threat business. Bad actors beware.
The write up reports:
Trend Micro’s built-in IPS intelligence will inspect traffic for malicious intent so that the firewall can stop threats before they get a foothold in a virtual private cloud. Together, AWS and Trend Micro offer a simple, scalable service with reliable protection that does not require any infrastructure management.
What’s the hook? Here’s the statement I circled with an Amazon happy face:
Trend Micro’s threat intelligence will be available free with easy deployment for AWS Network Firewall customers.
What do I make of free cyber security services? No much but I hear the Bezos bulldozer pulling into the cyber intelligence and security services shopping mall. Roll up or roll over time for the cheerful orange machine with a big smile painted on the cab.
Stephen E Arnold, November 24, 2020
Amazon: Glue to Bind Customers to the Bezos Bulldozer
November 13, 2020
Amazon has made public its Glue service. The idea is that messy data can be cleaned up or normalized without writing code. The service is part of the Amazon “no code” or “low code” approach. According to “Announcing AWS Glue DataBrew – A Visual Data Preparation Tool That Helps You Clean and Normalize Data Faster”:
AWS Glue DataBrew is available, a visual data preparation tool that helps you clean and normalize data up to 80% faster so you can focus more on the business value you can get. DataBrew provides a visual interface that quickly connects to your data stored in Amazon Simple Storage Service (S3), Amazon Redshift, Amazon Relational Database Service (RDS), any JDBC accessible data store, or data indexed by the AWS Glue Data Catalog. You can then explore the data, look for patterns, and apply transformations. For example, you can apply joins and pivots, merge different data sets, or use functions to manipulate data.
How useful will the service be to companies deploying intelware on the AWS platform? Very useful. GeoSpark Analytics-type firms have been using AWS for their advanced content systems.
The good news is that the service is more widely available.
Stephen E Arnold, November 13, 2020
Amazon: Confused, Disorganized, or Broken?
November 12, 2020
I received this email from Amazon on November 10, 2020.
If your Chinese is rusty, the ideographs mean:
We sincerely invite you to participate in the Amazon advertising survey
I joined Amazon in 1998. I live in the US. I am NOT an Amazon advertiser.
To answer the question in the headline, I will go with confused, disorganized, and broken. It is not just the poor quality of some third party sellers’ products, it is Amazon’s customer management system that may be deteriorating. Chinese?
Stephen E Arnold, November 12, 2020
AWS Security Maturity
November 10, 2020
Struggling with leaky S3 buckets? Discovering phishing campaigns launched from your AWS instance? Wrestling with multiple, often confusing, security options? Answer any of these questions with a “yes”, and you may want to check out this paper, “AWS Security Maturity Roadmap.” After reading the essay, you will probably consider seeking an expert to lend a hand. Hey, why not call the author of the paper? The white paper does a good job of providing a useful checklist so the reader can determine what’s been overlooked.
Stephen E Arnold, November 10, 2020
The Bulldozer: Driver Accused of Reckless Driving
October 28, 2020
I don’t know if the story in the Sydney Morning Herald is true. You, as I did, will have to work through the “real” news report about Amazon’s commitment to its small sellers. With rumors of Jeff Bezos checking out the parking lots at CNN facilities, it is difficult to know where the big machine’s driver will steer the online bookstore next. Just navigate to “Ruined My Life: After Going All In on Amazon, a Merchant Says He Lost Everything.” The hook for the story is that a small online seller learned that Amazon asserted his product inventory was comprised of knock offs, what someone told me was a “fabulous fake.” Amazon wants to sell “real” products made by “real” companies with rights to the “real” product. A Rolex on Amazon, therefore, is “real,” unlike the fine devices available at the Paris street market Les Puces de Saint-Ouen.
What happened?
The Bezos bulldozer allegedly ground the inventory of the small merchant into recyclable materials. The write up explains in objective, actual factual “real” news rhetoric:
Stories like his [the small merchant with zero products and income] have swirled for years in online merchant forums and conferences. Amazon can suspend sellers at any time for any reason, cutting off their livelihoods and freezing their money for weeks or months. The merchants must navigate a largely automated, guilty-until-proven-innocent process in which Amazon serves as judge and jury. Their emails and calls can go unanswered, or Amazon’s replies are incomprehensible, making sellers suspect they’re at the mercy of algorithms with little human oversight.
Yikes, algorithms. What did those savvy math wonks do to alleged knock offs? What about the kidney transplant algorithms? Wait, that’s a different algorithm.
The small merchant was caught in the bulldozer’s blade. The write up explains:
Hoping to have his [the small merchant again] account reinstated and continue selling on the site, Govani [the small merchant] put off the decision. He received a total of 11 emails from Amazon each giving him different dates at which time his inventory would be destroyed if he hadn’t removed it. He sought clarity from Amazon about the conflicting dates. When he tried to submit an inventory removal order through Amazon’s web portal, it wouldn’t let him.
What’s happening now?
The small merchant is couch surfing and trying to figure out what’s next. One hopes that the Bezos bulldozer will not back over the small merchant. Taking Amazon to court is an option. There is the possibility of binding arbitration.
But it may be difficult to predict what the driver of the Bezos bulldozer will do. What’s a small merchant when the mission is larger. In the absence of meaningful regulation and a functioning compass on the big machine, maybe that renovation of CNN is more interesting than third party sellers? The Bezos bulldozer is a giant device with many moving parts. Can those driving it know what’s going on beneath the crawler treads? Is it break time yet?
Stephen E Arnold, October 28, 2020
Amazon: Emulating GeoSpark?
October 28, 2020
Despite pandemic-related networking challenges, analytics database firm GeoSpock is making its move. Tech in Asia reveals, “UK-Based Database GeoSpock Bags $5.4m to Expand Further into Asia.” Lead by nChain and Cambridge Innovation Capital, this investment round brings GeoSpock to over $32 million in capital raised to date. It seems these and other investors see merit in the company’s claim to offer “the most advanced analytics database,” tailor-made to provide analytics, visualization, and insights for today’s ultra-connected world. Reporter Doris Yu writes:
“The company plans to use the new funds to improve its product and technical capabilities, as well as accelerate the development and adoption of its database in the market, according to a statement. What problem is it solving? ‘With the emergence of connected vehicles, smart cities, and the deployment of internet of things (IoT) sensors, the amount of data produced globally has exploded,’ the company told Tech in Asia, adding that traditional databases are ‘too slow and cumbersome.’ GeoSpock said it aims to produce a ‘cost-efficient, scalable, and fast database.’ … GeoSpock CEO Richard Baker said the company aims to disrupt the US$386 billion IoT big data analytics market. It works with customers on a subscription basis and charges for compute nodes that are available for use. With the increasing adoption of digitization throughout Asia, the company said its expansion plans will initially focus on Singapore and Japan as it develops teams and partnerships across the region.”
GeoSpock already has footholds in Asia, where it is working with both public and private organizations on smart city, automotive, maritime, and telecommunications projects. Launched in 2013, the company is based in Cambridge. GeoSpock now employs about 40 folks worldwide, but expects to hire more technical and customer-service staff in Singapore and Japan within the next year.
What’s interesting is that there is a company called GeoSpark Analytics. Coincidence?
Cynthia Murrell, October 19, 2020
Amazon Rekognition: Helping Make Work Safer
October 22, 2020
DarkCyber noted Amazon’s blog post “Automatically Detecting Personal Protective Equipment on Persons in Images Using Amazon Rekognition.” Amazon discloses:
With Amazon Rekognition PPE detection, you can analyze images from your on-premises cameras at scale to automatically detect if people are wearing the required protective equipment, such as face covers (surgical masks, N95 masks, cloth masks), head covers (hard hats or helmets), and hand covers (surgical gloves, safety gloves, cloth gloves). Using these results, you can trigger timely alarms or notifications to remind people to wear PPE before or during their presence in a hazardous area to help improve or maintain everyone’s safety.
The examples in the Amazon write up make sense. However, applications in law enforcement and security are also possible. For instance, consider saying, “Hands up” to a person of interest:
The system can detect objects held by an individual. You can get more information in the blog post. Policeware and intelware vendors working with Amazon at this time may generate other use cases.
Stephen E Arnold, October 22, 2020
Amazon Twitch: Inappropriate Behavior? Shocking
October 19, 2020
Gamers are stereotypically portrayed as immature, racist, sexist, and antisocial males. There is truth behind this stereotype, because many gamers are immature, racist, sexist, and antisocial males, but it does not speak for the entire community. The problem with this gamer “archetype” is that the industry does not fall from from this image.
The newest gaming company to be called out for inappropriate behavior is video streaming platform Twitch. GamesIndustry.biz has the scoop on Twitch’s poor behavior in the article: “Twitch Staff Call The Company Out On Sexual Assault, Racism, More.”
The Twitch CEO Emmett Shear denounced inappropriate behavior and demanded industry wide change. Despite this supportive bravado, Shear’s company has its own share of poor actions. GamesIndustry.biz interviewed former Twitch employees for the article on the condition they remain anonymous. The stories at Twitch echo many toxic workplace stories, but one of the saddest recollections comes from a former HR representative:
“ ‘I’d seen many people go to HR and HR ultimately would not resolve things in favor of the complainant,’ they said. ‘They weren’t a source of support for employees. If anything, they just worked to minimize the complaining person and their complaint. They were always in favor of and working for the person with the most power.’”
Since Twitch began as Justin.tv, abusive behavior has run rampant. Women were not the only victims, ethnic minorities were frequent targets as were LGTBQA members. The problem resides in the typical bro culture atmosphere, where misogyny and racism are deemed as okay. Victim blaming is another aspect of Twitch’s toxic workplace as well as the demand to make more money.
Most, if not all, of these incidents were KOed, because Twitch did not want to lose face or revenue opportunities. Many of the perpetrators were leaders or held important company roles, so they could get away with anything. The company as a whole is a black mark on the gaming industry, but individual employees demonstrated humanity:
“It should be noted that several people we talked to spoke highly of Twitch staffers helping vulnerable co-workers, streamers, or viewers, but all were seen to be acting as individuals going above and beyond rather than acting at the behest of the company or in their role as Twitch employees.”
Twitch’s company culture might have changed since its beginning, but many of the perpetrators still hold leadership roles.
Things might be changing slowly in Silicon Valley as people demand accountability and better work environments. In the meantime, potential victims please do what you can to stay safe. Twitch is Amazon after all.
Whitney Grace, October 19, 2020
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