If You Want to Be Performant, Do AI or Try to Do AI
November 6, 2025
For firms that have invested heavily in AI only to be met with disappointment, three tech executives offer some quality spin. Fortune reports, “Experts Say the High Failure Rate in AI adoption Isn’t a Bug, but a Feature.” The leaders expressed this interesting perspective at Fortune’s recent Most Powerful Women Summit. Writer Dave Smith writes:
“The panel discussion, titled ‘Working It Out: How AI Is Transforming the Office,’ tackled head-on a widely circulated MIT study suggesting that approximately 95% of enterprise AI pilots fail to pay off. The statistic has fueled doubts about whether AI can deliver on its promises, but the three panelists—Amy Coleman, executive vice president and chief people officer at Microsoft; Karin Klein, founding partner at Bloomberg Beta; and Jessica Wu, cofounder and CEO of Sola—pushed back forcefully on the narrative that failure signals fundamental problems with the technology.? ‘We’re in the early innings,’ Klein said. ‘Of course, there’s going to be a ton of experiments that don’t work. But, like, has anybody ever started to ride a bike on the first try? No. We get up, we dust ourselves off, we keep experimenting, and somehow we figure it out. And it’s the same thing with AI.’”
Interesting analogy. Ideally kiddos learn to ride on a cul-de-sac with supervision, not set loose on the highway. Shouldn’t organizations do their AI experimentations before making huge investments? Or before, say, basing high-stakes decisions in medicine, law-enforcement, social work, or mortgage approvals on AI tech? Ethical experimentation calls for parameters, after all. Have those been trampled in the race to adopt AI?
Cynthia Murrell, November 6, 2025
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