An Author Who Will Not Be Hired by an AI Outfit. Period.
July 29, 2025
This blog post is the work of an authentic dinobaby. Sorry. No smart software can help this reptilian thinker.
I read an article / essay titled in English “The Bewildering Phenomenon of Declining Quality.” I found the examples in the article interesting. A couple like the poke at “fast fashion” have become tropes. Others, like the comments about customer service today, were insightful. Here’s an example of comment I noted:
José Francisco Rodríguez, president of the Spanish Association of Customer Relations Experts, admits that a lack of digital skills can be particularly frustrating for older adults, who perceive that the quality of customer service has deteriorated due to automation. However, Rodríguez argues that, generally speaking, automation does improve customer service. Furthermore, he strongly rejects the idea that companies are seeking to cut costs with this technology: “Artificial intelligence does not save money or personnel,” he states. “The initial investment in technology is extremely high, and the benefits remain practically the same. We have not detected any job losses in the sector either.”
I know that the motivation for dumping humans in customer support comes from [a] the extra work required to manage humans, [b] the escalating costs of health care and other “benefits”; and [c] black hole of costs that burn cash because customers want help, returns, and special treatment. Software robots are the answer.
The write up’s comments about smart software are also interesting. Here’s an example of a passage I circled:
A 2020 analysis by Fakespot of 720 million Amazon reviews revealed that approximately 42% were unreliable or fake. This means that almost half of the reviews we consult before purchasing a product online may have been generated by robots, whose purpose is to either encourage or discourage purchases, depending on who programmed them. Artificial intelligence itself could deteriorate if no action is taken. In 2024, bot activity accounted for almost half of internet traffic. This poses a serious problem: language models are trained with data pulled from the web. When these models begin to be fed with information they themselves have generated, it leads to a so-called “model collapse.”
What surprised me is the problem, specifically:
a truly good product contributes something useful to society. It’s linked to ethics, effort, and commitment.
One question: How does one inculcate these words into societal behavior?
One possible answer: Skynet.
Stephen E Arnold, July 29, 2025
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