It Takes a Village Idiot to Run an AI Outfit
May 29, 2025
The dinobaby wrote this without smart software. How stupid is that?
I liked the the write up “The Era Of The Business Idiot.” I am not sure the term “idiot” is 100 percent accurate. According to the Oxford English Dictionary, the word “idiot” is a variant of the phrase “the village idget.” Good enough for me.
The AI marketing baloney is a big thick sausage indeed. Here’s a pretty good explanation of a high-technology company executive today:
We live in the era of the symbolic executive, when "being good at stuff" matters far less than the appearance of doing stuff, where "what’s useful" is dictated not by outputs or metrics that one can measure but rather the vibes passed between managers and executives that have worked their entire careers to escape the world of work. Our economy is run by people that don’t participate in it and our tech companies are directed by people that don’t experience the problems they allege to solve for their customers, as the modern executive is no longer a person with demands or responsibilities beyond their allegiance to shareholder value.
The essay contains a number of observations which match well to my experiences as an officer in companies and as a consultant to a wide range of organizations. Here’s an example:
In simpler terms, modern business theory trains executives not to be good at something, or to make a company based on their particular skills, but to "find a market opportunity" and exploit it. The Chief Executive — who makes over 300 times more than their average worker — is no longer a leadership position, but a kind of figurehead measured on their ability to continually grow the market capitalization of their company. It is a position inherently defined by its lack of labor, the amorphousness of its purpose and its lack of any clear responsibility.
I urge you to read the complete write up.
I want to highlight some assertions (possibly factoids) which I found interesting. I shall, of course, offer a handful of observations.
First, I noted this statement:
When the leader of a company doesn’t participate in or respect the production of the goods that enriches them, it creates a culture that enables similarly vacuous leaders on all levels.
Second, this statement:
Management has, over the course of the past few decades, eroded the very fabric of corporate America, and I’d argue it’s done the same in multiple other western economies, too.
Third, this quote from a “legendary” marketer:
As the legendary advertiser Stanley Pollitt once said, “bullshit baffles brains.”
Fourth, this statement about large language models, the next big thing after quantum, of course:
A generative output is a kind of generic, soulless version of production, one that resembles exactly how a know-nothing executive or manager would summarise your work.
And, fifth, this comment:
By chasing out the people that actually build things in favour of the people that sell them, our economy is built on production puppetry — just like generative AI, and especially like ChatGPT.
More little nuggets nestle in the write up; it is about 13,000 words. (No, I did not ask Copilot to count the words. I am a good estimator of text length.) It is now time for my observations:
- I am not sure the leadership is vacuous. The leadership does what it learned, knows how to do, and obtained promotions for just being “authentic.” One leader at the blue chip consulting firm at which I learned to sell scope changes, built pianos in his spare time. He knew how to do that: Build a piano. He also knew how to sell scope changes. The process is one that requires a modicum of knowledge and skill.
- I am not sure management has eroded the “fabric.” My personal view is that accelerated flows of information has blasted certain vulnerable types of constructs. The result is leadership that does many of the things spelled out in the write up. With no buffer between thinking big thoughts and doing work, the construct erodes. Rebuilding is not possible.
- Mr. Pollitt was a marketer. He is correct, and that marketing mindset is in the cat-bird seat.
- Generative AI outputs what is probably an okay answer. Those who were happy with a “C” in school will find the LLM a wonderful invention. That alone may make further erosion take place more rapidly. If I am right about information flows, the future is easy to predict, and it is good for a few and quite unpleasant for many.
- Being able to sell is the top skill. Learn to embrace it.
Stephen E Arnold, May 29, 2025
Comments
Got something to say?