Stephen E Arnold Releasing his Vendor Profiles

November 6, 2013 – Stephen E Arnold has begun posting versions of his search, content processing, and analytics vendor profiles. The content is available at These profiles are provided for reference purposes and personal use only. Reuse or recycling the content requires prior written permission. Versions of these profiles may have appeared in monographs, articles, or books. The profiles posted are final versions and will not be updated.

Comments, changes, and criticism of profiles should be made via the comments section of the story announcing a new profile; for example, the Dieselpoint profile announcement ( appears in Beyond Search. That story's comment function should be used to provide input about the Dieselpoint profile.

Download a Free Copy of The New Landscape of Search

January 1, 2013 – You can get a free copy of Stephen E Arnold's 2011 study The New Landscape of Search. The book was originally published by Pandia in Oslo. The company has closed its publishing unit so Mr. Arnold can make the research report about Autonomy and five other high profile search vendors available. Navigate to

IntelTrax Blog about Data Fusion Now Available

December 20, 2010 – We have been tracking search and content processing since January 2008. We found a number of companies, products, and services that are not really focused on search. The methods are different from the approach taken by most vendors of search and retrieval products. Let's face it: Most search systems do key word queries. Slapping a new interface on an old search engine is not going to make any user particularly happy. The editor is Patrick Roland, who is a professional writer. He has a team of four people helping him with articles, interviews, and analyses. IntelTrax, therefore, tracks data fusion and analytics vendors. Many of the stories in the new blog, updated Monday through Friday, offer users a search "box", but the intent of the systems is to deliver "actionable intelligence" or what one of our colleagues calls "incisive intelligence."

Please, access the blog at

SSN Blog: Strategic Social Networking Blog Now Available

Feb. 4, 2010 —'s Web log team has developed a new, free information service. Strategic Social Networking (SSN) at provides up-to-date information for business professionals. The noise about social networking, Twitter, and Facebook is increasing. The team provides summaries of important news stories such as the role of social media in search engine optimization (SEO). There are contributing editors such as Jerry Constantino (a former newspaper and magazine publisher who turned to entrepreneurial pursuits) and Craig James (one of the leading authorities on social networking). There are also lists of resources, and we will be creating special features to look at specific topics from the point of view of management and business strategy. We have a special SSNBLOG Facebook page to give readers an opportunity to provide feedback and share information. We have a LinkedIn group in the planning stage. You can add SSN to your feedreader or follow us on Twitter at @ssnblog. A special feature of the blog is a one minute video about a current topic in strategic social networking. Look for these every Thursday. (Yes, just one minute. We know your time is valuable.) If you want to write for SSN, please contact the editor, Jessica Bratcher, a former newspaper editor, at

ArnoldIT Video Series: How to Make Money with Google

Oct. 15, 2009 – Arnold Information Technology has created a six-video series called "How to Make Money with Google" outlining how people can tap the Google revenue-generating machine. The first video release, detailing how to use Google's Adsense, premiered today at

The purpose of this short video series – watching all six videos takes a total of 30 minutes – is to give clear, factual information on four specific ways an enterprising individual, a services company, or a diversified company can use the Google platform to produce revenue while meeting the needs of their customers and prospects. The videos are available for personal and educational use with no fee. Each video is backed by a page of links to sites or services mentioned in the five to seven minute videos.

"Google is an important company, and its technology opens doors to a number of legitimate money-making opportunities," Stephen E. Arnold, president of Arnold Information Technology, said. Arnold has published three Google monographs and these videos are based on the information compiled for The Google Legacy, Google Version 2.0, and Google: The Digital Gutenberg. The monographs are available from Infonortics Ltd., in Tetbury, Glos., at

Other videos include an overview of the four money-making opportunities and why the Google opportunity is similar to the opportunity Microsoft created with its MS DOS software in the early 1980s; search engine optimization consulting and services; the opportunity Google presents programmers who can create applications for the Google platforms such as Android for mobile devices; the Google partner and reseller program; and a video titled "Google Creates Opportunity," which emphasizes the opportunity to grow with Google as the company strives for $100 billion in revenue.

Arnold announced the video series debut at the Internet Librarian International conference in London today during his talk on Google and its publishing capabilities. When asked why make these videos available for free, Arnold said: "I wanted to provide some basic, factual information about what I see as the Google revenue opportunity. Information about Google is everywhere, but the upside of Google as an opportunity is not widely known."

e added, "The increase in "get rich quick" with Google e-mails I was receiving convinced me that a more measured discussion of the opportunities was needed. I will make these videos available without charge in the hopes that the Google revenue opportunities get broader dissemination."

The series will be posted at Videos will be released on a 10-day cycle from today to Nov. 20. has no relationship with Google. The information presented in the video represents the views and findings of's analyses of Google. The videos were directed by Chris Forrester, Perceality Productions, at The samba music is courtesy For information about other uses of the videos, contact at seaky2000 [at]

Overflight Expands Search Engine Tracking Again

Overflight, the free search vendor monitoring service, has added six more companies to the free service. Available immediately are dynamic pages and basic contact information for InQuira (customer support search), SchemaLogic (controlled term management vendor), Thetus (semantic vendor), SurfRay (Windows-centric search vendor), Sinequa (information management and search vendor), and Google (search appliance vendor).

Each of the auto generated pages contains an indication of the basic licensing fee and a rating of one to four geese. The rating reflects features, extensibility, performance, and scalability of the system.

Overflight Adds Six More Vendors to Free Intel Service

Overflight, the free search vendor monitoring service, has added six more companies to the free service. Available immediately are dynamic pages and basic contact information for Funnelback (Australian vendor), dtSearch (Windows centric vendor), Teratext (repository vendor), EasyAsk (ecommerce vendor), Polyspot (content processing infrastructure vendor), and Lexalytics (sentiment system vendor).

Each of the auto generated pages contains an indication of the basic licensing fee and a rating of one to four geese. The rating reflects features, extensibility, performance, and scalability of the system.

Mysteries of Online Available Free from

Stephen E. Arnold has collected the Mysteries of Online essays from the Beyond Search Web log. Click here to download the 30-page PDF (~300 KB). The compilation is available without charge and no annoying registration or passwords are needed. The collection talks about common misunderstandings that crop up when moving from print to online. Among the topics discussed in an irreverant manner are generating revenue, cannibalization, business process logic, the role of free content, the bits are bits fallacy, and other topics largely assumed to be "no brainers" by those new to electronic information. There is no charge for the document, and it may be used for academic, library, and personal use. Mr. Arnold asks that commercial ventures who use this information coordinate with him prior to that reuse so attribution information can be explained.

Overflight Intelligence Service Now Available

Overflight, a free search related intelligence service, is now available. You get one click access to the most recent news and headlines about companies like Attensity, Autonomy, Endeca, IBM OmniFind, Linguamatics, Microsoft Fast, and Vivisimo. Additional companies will be added so you can look at a real time report and see what's new or what company has essentially zero media footprint. The service is located at If you want to know how Overflight can add utility to your Web site or support your intelligence efforts, write seaky2000 at yahoo dot com and put Overflight in the subject field.

Arnold's Aarhus Speech Now Available

On November 6, 2008, Stephen E. Arnold spoke to a standing room only crowd about trends in enterprise search for 2009. The venue was the JBoye 08 Conference, held in Denmark. Mr. Arnold's key point was that 2009 would be a year in which vendors and search engine licensees will face unprecedented challenges. He said, "SharePoint complexity will not leave us any time soon. I have several interesting diagrams that map the components and dependencies in a SharePoint installation in a company with 100 or more users. Navigate to and run a query for placemat. You will see one example. In my view, SharePoint may be the largest single information technology organizations will face in 2009." To read the full text of this talk, click here.

Martin White Interviewed about His New Study

Work on Successful Enterprise Search Management is just about completed. The study will be published by Galatea, a U.K. firm, on November 25, 2008. To provide some insight into the contents of this important new analysis, has an interview with Martin White, managing director of Intranet Focus Ltd., one of the leading consultancies on search, information access, and information governance. You can read this exclusive interview here. Additional information about the study to which Stephen E. Arnold contributed is at

eContent Keynote Text Now Available

In his keynote on April 15, 2008, Stephen Arnold revealed three key developments that pose opportunities and challenges for publishers hoping to generate money from their information. He identified the new enterprise publishing system initiatives mounted by IBM and Hewlett Packard. Next he commented on the increasingly robust Microsoft SharePoint server and the new Silverlight technology. Users of EPS or the Microsoft technologies can become publishers without the baggage of traditional work processes and costs. He concluded with a screen shot from an open source Google document showing the Google search result as a dossier or report. Predictably, the audience had few questions and no push back on Mr. Arnold’s assertions that traditional publishers must adapt or face increasing economic pressure. His talk began with a question, “Would Julius Caesar use Twitter to accomplish his goals, or would he ignore the innovation and pretend that it could not revolutionize real time information?” You can read the redacted transcript of his keynote here. No permission for reuse is required for academic or library use. Any other use? Write him at seaky2000 [at]

The New Study Beyond Search Now Available

Stephen E. Arnold’s newest search and content processing study is now available for purchase. The study – Beyond Search: What to Do When Your Enterprise Search System Doesn’t Work – is available from The Gilbane Group. He says, "Key word retrieval is no longer enough for today’s increasingly savvy and demanding users. Few people want to guess what magic sequence of key words unlocks the information in an enterprise search system. Users want to go "beyond search" with the system providing suggestions, delivering answers, and providing actionable information. Laundry lists just aren’t what users want today." Click to see a table of contents...

Beyond Search cover

The 270-page study represents more than one year of research into the field of enterprise search, a term that Beyond Search says is misleading, out-of-date, and a cause of the on-going confusion about information access. He says, "Who wants a system that could expose confidential employee health data or salary information? No one. There’s no such thing as enterprise search because there’s no one-size-fits-all system.

The trigger for the study was a research project Mr. Arnold conducted  in 2007. That work provided solid evidence that two-thirds of the users of an enterprise search system are dissatisfied with its ease of use and its ability to find what the user needs. He says, "Vendors don’t talk about what percentage of their search systems are not in the hands of unhappy licensees. My research shows that user dissatisfaction is increasing, and that’s the reason some vendors run into financial and legal problems."

Mr. Arnold’s previous studies – The Google Legacy (2005) and Google Version 2.0 (2007) provided a  foundation for Beyond Search’s most remarkable revelation about Google. Shifting from the standard Google Search Appliance and Google Apps coverage, Beyond Search reveals new information about Google’s dataspace initiatives. This technology – if commercialized by Google – has the potential to transform search and retrieval, adding greater potency to the "beyond search" idea. In 2006, Google bought Transformic, Inc. With this technology, Google could trigger a major upheaval in information access, metadata manipulation, and the way in which queries themselves are framed. This new approach allows a user to see results ranked by certainty and lineage. In effect, Beyond Search argues, "The dataspace technology allows a user to see information in new ways." Continue reading...

Stephen E. Arnold at AIIM: Text Analysis Techniques

On Thursday, March 6, 2008, a program change at the AIIM conference created an opportunity for Stephen Arnold to provide an audience of attendees interested in eDiscovery and legal document management to hear about one of my techniques Mr. Arnold described his use of ISYS Search Software for specific text analysis tasks. Mr. Arnold uses this technique when analyzing patent applications, patent, and technical document analysis. You can download selected slides from the PowerPoint deck that illustrated this talk.

Stephen E. Arnold at AIMM: Google’s Enterprise Initiatives

At the AIIM conference in Boston, on March 4, Stephen E. Arnold gave a brief talk about Google’s enterprise inititatives. Instead of recycling the Google Apps - Google Search Appliance information, he took a new tact. You can download the PowerPoint deck (PDF format, 2.4 MB) for this talk and see two little-known enterprise opportunties.

“Search Wizards Speak” Now Available will host interviews with well-known experts in search and retrieval, content processing, and knowledge management. Interviews with Blossom Software’s founder Dr. Alan Feuer and with Exalead’s François Bourdoncle are now available. When a new search interview becomes available, the announcement will appear in Stephen Arnold’s Web log, Beyond Search. The next interview will be with Ian Davies, the developer of the ISYS Search Software.

Stephen E. Arnold’s KMWorld Column Débuts

The first of a series of columns about knowledge management, content processing, and information retrieval appeared in the February 2008, KMWorld. The topic of the first essay is Google’s tentative probe into publishing. Other topics include Google’s glue strategy and the difficulty of determining which enterprise search – what I call behind-the-firewall search – system is the best. Google’s Search Appliance is often criticized for being too little, too late. I don’t agree, and you can read more about this misperception of what Google has developed. If anything, the GSA is one cog in a far larger, more robust enterprise machine. I will post a snippet from each essay on my Weblog Beyond Search. To see the full text of my columns, please navigate to the KMWorld Web site. When the series finishes its run, I may post sections or early drafts of each column in the archive section of I did this with my Information World Review columns which I stopped writing several years ago. Unlike Technology from Harrod’s Creek (the title of the IWR series), I will be focusing on Google’s effect on the knowledge management market sector. Most people don’t see Google as much more than a Web indexing and advertising company. That’s a very narrow perception, and I want to expand my readers’ understanding of Google an a knowledge management platform. KMWorld is published by Information Today, Inc. I will be doing the endnote at the Enterprise Search Conference held in New York by Information Today. I’m also doing a keynote at the company’s Buying and Selling eContent conference in Scottsdale, Arizona, in April. Information about these events is here.

Patents Referenced in Google Version 2.0 Available at

Stephen E. Arnold has posted the PDFs of the Google patents referenced in Google Version 2.0, published by Infonortics, Ltd. in September 2007. Readers of the study are now able to navigate to ArnoldIT and access selected Google patents without having to run searches on commercial services or the USPTO’s Web site. The patents and patent applications themselves are not searchable, but any one can browse these remarkable milestones in Google’s research and development investments.

Information Today Interviews Stephen E. Arnold

Information Today ran Paula Hane’s interview with Stephen E. Arnold in its January 2008 issue. Ms. Hane did a very good job of capturing my ideas about Google. Her write up also provides some information about how a reader can buy a copy of “Google Version 2.0”, my most recent study of Google. If you like reading about patent applications and patents, you will find “Google Version 2.0” a scintillating experience. If you prefer The Simpsons, I think my new study will fail to meet your expectations. The Information Today Web site is a deep, wide resource; for this article, go here: Google 2.0 as ‘Calculating Predator’.

If you have difficulty locating the article, here is a 700 KB PDF copy: Google 2.0 as ‘Calculating Predator’ (PDF).

Note that you will need the hard copy to see the examples of Google’s enhanced functionality.

A health care related Google service is coming sometime early this year, but we have no hard information about timing. Here’s a tip: if you do a query in a Google service and get a disproportionate number of hits for a particular concept (try Google Images for “stress fractures”), you may be seeing the Googlers working hard to build out a particular content domain.

Martin White on Google 2.0: The Calculating Predator

Excerpts from Martin White at The Intranet Focus Blog:

For me there is no doubt that the only person who gets close to being able to understand Google and to suggest the way in which the company will develop is Steve Arnold...

Google - the calculating predator is not one of the many conventional accounts of the birth and rapid growth of Google that you might find on the shelves of Borders. Instead Steve Arnold looks in great detail at some of the fundamental technical innovations that Google uses to maintain its position in the search industry... The list is so long that trying to summarise it is not sensible in a blog posting, but you will find detailed contents on the book’s web site. By the time you have finished reading it I am sure you will be astounded by the vision, scale and focus of the R&D effort at Google, and also by the level of insight that Steve Arnold provides.

I can recommend Steve’s book without reservation to anyone with an interest in how Google not only works but thinks. Read more...

Data and Text Mining: Event Horizon or Sunset?

Stephen Arnold addressed the attendees of the International Chemical Information Conference in Stiges, Spain, on October 22, 2007. The talk asserted that traditional data and text mining companies may find themselves under increased pressure. Google’s interest in dataspaces, its collection of US patents, and its burgeoning analytics and visualization capabilities may point to Google’s disruption of yet another market. Click here to read the full text of his remarks (PDF format, 800 MB).

New Arnold Study Dissects Key Google Patents, Identifies Critical Paths for Disruptive Growth

Thomas Edison, Bell Labs, and Xerox, move over and make way for Google as America’s premier R&D company.

“Google is an applied engineering company, maybe the most skilled applied engineering company since Thomas Edison cranked out inventions more than a century ago,” says Stephen E. Arnold, president of Arnold Information Technology, in his recently issued Google Version 2.0: The Calculating Predator, a patent-centric study of the company. Adds Arnold, “Google’s database inventions by themselves make it clear that Google’s research unit has superseded Bell Labs and Xerox PARC as the place for technical innovation in the U.S., if not the world.”

Arnold, whose earlier book The Google Legacy changed how many investors and technology experts view the Mountain View, Calif., company, bases his assertion on a detailed review of patents and patent applications filed by Google employees since mid 2005. The new study’s index lists 90 patents and applications of the more than 200 that Arnold has identified and analyzed.

Continue reading: (1) HTML version, or (2) in original .doc format

Infonortics Announces Availability of Google Version 2.0

British-based Infonortics has released its next in-depth study, investigating the topic of Google’s business growth and its patents. The new study, entitled, Google Version 2.0: The Calculating Predator, examines many of the principal patents held by Google and explains its steps to influence key industries, telecommunications, ecommerce, publishing and back-office applications. The comprehensive analysis is now available via on a fee basis to interested corporations and organizations. Continue reading full release.

(Archived copy in PDF format.)

Stephen E. Arnold Claims Google’s Technology Assets Are Undervalued

Stephen E. Arnold, world-renowned online systems expert, revealed that Google’s technology assets are undervalued. In a conference call to analysts on September 20, 2007, he said, “Google poised to make ‘big plays’ that could help the company reach $100 billion in revenue. Most companies neither understand Google’s capabilities nor grasp the significance of the nine-year-old company’s technology.”

Full release available at PRWeb

Stephen E. Arnold on PageRank Issues

Stephen E. Arnold comments on the challenges unusual company names such as Sumerset Houseboats pose to Web indexing services. Some basic tips are provided if your company has this type of issue.

Stephen E. Arnold on Siderean’s Semantic Technology

Siderean caught’s attention with its discovery interface for Oracle Corporation:

We prepared this description and analysis of the Siderean semantic technology. The key difference between Siderean’s approach and that of such companies as Autonomy, Endeca and Fast Search & Transfer is the speed with which the system can be deployed, tuned, and made operational. At this time, Siderean is one of the semantic engines that can be deployed in days, not weeks or months. Click here for the analysis. (PDF 350 KB)

Stephen E. Arnold Analyzes SAS’s Text Mining Efforts

Stephen E. Arnold prepared this white paper analyzing SAS’s enterprise text mining system. It is in PDF format, and the 3.8 MB report may be downloaded from our site by following this link.

Stephen E. Arnold on Google’s “Doubly Lucky” Patent

Following the NYC iBreakfast, Red Herring’s Ken Schachter interviews Stephen E. Arnold about Google’s “double lucky” patent application and what it means for Google’s telephone plans, including speculation on a Google phone: Google to Go. (Archived copy in PDF format.)

Stephen E. Arnold at iBreakfast

Stephen E. Arnold address the New York City iBreakfast on July 26, 2007. In his talk, he urges organizations to figure out how to “surf on Google,” not fight the company in markets Google is determined to dominate. (See News Release, also noted in this I-Newswire release.)

Stephen E. Arnold Interviewed by MSN Money

Stephen E. Arnold was interviewed by MSN Money regarding the upcoming conflict between Google and eBay. (Archive available as PDF)

Stephen E. Arnold on Google Versus the Telcos

Stephen E. Arnold comments on the high stakes involved between the traditional telephone platforms and Google’s modern platform – the Googleplex – in this article by InformationWeek’s W. David Gardner: Google, Skype Could Benefit If FCC Backs “Openness” For 700 MHz Auction. (Archived copy in PDF format.)

Project Gutenberg’s New Search Engine

Project Gutenberg has a new search engine and you can read about it here. Tesuji joins Mondosoft, Copper Eye, and SAP in the search sweepstakes.

Stephen E. Arnold in CNET Article on Google Gears

Stephen Arnold tells CNET’s Elinor Mills how Google Gears and the company’s other innovations affect Microsoft: “Gears ratchets the collar Google has around Microsoft’s throat.”

Will Steve Arnold Scare IT Into Taking Search in the Enterprise Seriously?

The Gilbane Group’s Lynda Moulton states that Stephen Arnold “struck twice in a big way last week” and wonders if it will finally make IT people pay close attention to how they manage searchable enterprise content.

[ Hat tip: Gilbane Group Blog ]

Enterprise Search Summit: Stephen E. Arnold’s Endnote

Stephen Arnold delivered the endnote at the Enterprise Search Summit in New York City on May 16, 2007. His remarks were rebutted by Robert Peck (Bear Stearns) and Sue Feldman (IDC). A copy of his original manuscript has been made available.

Stephen E. Arnold to Discuss Google’s Opportunity for Expanding Its Search Appliance in the Enterprise

Louisville, KY (PRWEB) May 14, 2007 – Noted search expert Stephen E. Arnold will address Google’s broad enterprise push and its potential future role, disclosed in two separate Google patent applications at the NYC Enterprise Search Summit this week. The Google Appliance is sending shock waves through the enterprise search market, and Google’s “search appliance” is poised to impact the traditional enterprise software market in a surprising way. Arnold is giving the endnote speech at the NYC Enterprise Search Summit to be held on May 15-16, Hilton New York.

Google’s search appliance remains the centerpiece of Google’s entry point into the enterprise. It allows an organization to use Google’s search technology to index and find intranet documents.

“On the surface, this is a straightforward product. But, Google’s patent applications reveal a significantly broader strategy,” says Stephen E. Arnold, author of The Google Legacy and the forthcoming Google Version 2.0: The Subtle Predator, available this summer from Infonortics Ltd.

The full press release is continued at the Press Release Newswire web site, in an HTML version as well as in PDF format.

Stephen E. Arnold on Google’s Corporate Services Plans

Elinor Mills, in her article at CNET, writes about Stephen E. Arnold’s analysis of Google patents and what they tell him about Google’s big plans for corporate services, particularly regarding their Google Search Appliance product.

Stephen E. Arnold in the 30 April Edition of GCN

Stephen E. Arnold voices his complaints about the progress of search tools over the decades in this Government Computer News article by Joab Jackson: Search and enjoy

Stephen E. Arnold Quoted in InformationWeek

Stephen E. Arnold offers his thoughts on one particular Google patent — a voice interface for a search engine — in this article by InformationWeek’s W. David Gardner: Google Tips Its Hand On Voice Search With Speech Interface Patent (Hat tip: John Battelle’s Searchblog)

Stephen E. Arnold Quoted in Washington Post

Stephen E. Arnold offers his thoughts on Google’s opportunities in the federal government space in a Washington Post article from 28 February 2007: Google Searches for Government Work.

Stephen E. Arnold at the 4th Information Policy Forum in Estonia

(Louisville, KY.)–Feb. 5, 2007–Stephen Arnold, noted enterprise search and Google expert, will speak in Estonia at the 4th Annual Information Policy Forum on Feb. 15th in the conference centre of the National Library of Estonia in Tallinn.

He will be the principal keynote speaker, addressing the changing landscape of enterprise search arena with the topic, “Rethinking Relevance: Tactics to Fix Search and Retrieval.” Arnold believes that, “The search systems for 2007 will look more like Yahoo’s crowded and colorful interface rather than Google’s lean and spare look. Vendors are turning to narrow domains of content, which makes it difficult for the user to generate a search with no results. We have therefore entered a period where search is managed and controlled.”

Continue to full article...

Stephen E. Arnold Quoted in San Jose Mercury News

Arnold’s groundbreaking book, The Google Legacy, nailed the situation in which Microsoft finds itself, and this view is repeated in the Mercury News article:

“Google is the next Microsoft because Microsoft is the next IBM,” said Stephen Arnold, a technology consultant and author of The Google Legacy. “Just as Microsoft superseded IBM, Google is superseding Microsoft. ”
Stephen E. Arnold Interview: “The Search Continues”

The January 2007 issue of Government Computer News ran an interview with Stephen E. Arnold on the topic of enterprise search. The original article can be read online: The Search Continues.

Also available is a PDF version of the interview.

Yahoo and Amazon Experience Cost of Search Problems

Steve Arnold’s analysis of Amazon’s and Yahoo’s cost challenges distributed via Google Alerts. View the article here

Online Search and Costs: Koan to Unknowns

This is a downloadable version of the cover story in Online Magazine, November 2006. (4 MB, PDF format) The key point is that a company with cost advantages in core online functions has a competitive advantages. This argument will be applied to Google in my forthcoming monograph about Google. It’s scheduled for release in early 2007 by Infornortics Ltd.

Good Doggie Gifts Is Now Online is delighted to report that Good Doggie Gifts is now online. We provided early coaching to this very useful Web site for dog lovers. Check it out.

Google Patent List updated

Arnold IT’s list of Google-related patents has been updated with a patent from earlier in August, US 7,089,237 : Interface and system for providing persistent contextual relevance for commerce activities in a networked environment.

Online and Search Costs

In November 2006, Stephen Arnold’s discussion of online costs will be a feature in Online Magazine, published by Information Today, Inc. Now available is a brief essay about online costs that touches on one of the key themes in the full-length article. Mr. Arnold’s new study of Google expands on Google’s cost advantage.

This essay, the Online Magazine article, and the chapter in Mr. Arnold’s new Google monograph provides insight in how Google’s business advantage stems from its technical foundation.

Steve Arnold Presents “Endnote” Address to Enterprise Search Conference

On May 24, 2006, Stephen Arnold delivered the “endnote” talk to the Enterprise Search Conference.

The program, sponsored by Information Today, focused on systems, procedures, and technologies for enterprise search in organizations.

A copy of the presentation is located here: Enterprise Search Trends.

Google Patent Collection Now Available Online

The Google patent collection is now available online at the following link.

View the Google Patent Collection

Steve Arnold Presents New Award for Internet Search Engines [View Picture]

(Louisville Kentucky USA April 25, 2006) – The winner of the First Evvie Award was given to one of the world’s leading experts in search and retrieval, Dr. Stavros Macrackis for his “automatically generated summaries of Web content.” The Evvie Award, created by Stephen E. Arnold to honor the memory of Ev Brenner, a leading figure in the information retrieval industry, was presented at the 11th Annual Search Engine Meeting on April 25, 2006 in Boston, Massachusetts (USA).

The selection committee included Sue Feldman, IDC; Dr. David Evans,Clairvoyant; Dr. Elizabeth Liddy, Syracuse University, Harry Collier, Infonortics Ltd., and Mr. Arnold.Dr. Macrakis received a cash prize and a sterling silver julep cup engraved “Evvie 2006”.

The Evvie Award is to be given each year at this key industry event, which features technical presentations from Google, Microsoft, Yahoo, and search experts from other organizations and university information retrieval research laboratories worldwide. Everett Brenner Port Washington, New York, was a pioneer in indexing, search and retrieval and considered a leader in the industry. He was the former director of online services at the American Petroleum Institute and was one of the founding fathers of modern search and retrieval. Brenner was 80 years old and recently died on January 26, 2006. He innovated for decades and set high standards for those in the information retrieval sector.

Mr. Arnold said, “Ev was truly the guiding force for all of us in the industry. His visionary achievements led the information age into becoming the power it has turned out to be.”

Further information on Mr. Brenner can be found at:
Google OneBox: The Game Changer

OneBox is a game changer because it makes search the enterprise application interface. With OneBox, Google has forged ahead of everyone else spinning search as the next killer enterprise application. Microsoft can respond and will have to answer this challenge. A fast start would be for Microsoft to acquire Vivisimo, a Carnegie-Mellon spin out that also federates and performs other useful search tricks.

For now, Google can argue that it has an appliance solution that saves both time and money, is easy to deploy, removes bottlenecks preventing many employees from accessing enterprise information without having to wait for an engineer to code a report, and providing an intuitive way to ferret out information on an Exchange server, the Internet, and other content repositories.

OneBox accomplishes this by changing the way in which enterprise applications from Cognos and SAS, for example, are accessed.

Like PageRank, OneBox is a game changer, not a collection of random features.

OneBox is a junction box for enterprise content. If someone wants an agile corporation, OneBox is a different and innovative approach. This approach will sell, if Google can explain adequately what it does. Google, once again, may be leading the market and the potential buyers. For more information, see Byte and Switch and Google itself.

A version of this story was originally written for the Gerson Lehrman Group’s private client newsfeed.

OSS, Inc. Recognizes Arnold [View Picture]

On January 19, OSS, Inc., headed by Robert David Steele, the “father of the open source intelligence movement” and consultant to numerous U.S. government entitites and allies, awarded Stephen E. Arnold the OSS Platinum Lifetime Award for open source intelligence.

In the presentation ceremony Mr. Steele said, “Mr. Arnold is recognized for his constant demonstration of the utility of Open Source Intelligence in the understanding of social networks, emerging technologies, and cultural realities. As a world-renowned authority on information and communications, with a deep understanding of the public policy value of open source information, he has made himself available around the world and has had much more influence than most realize. His publication of the study, The Google Legacy: How Google’s Internet Search Is Transfoming Application Software, is a mere milestone in one of the most distinguished information careers in the world.”

OSS, Inc. is one of the leading organization promulgating the open source intelligence revolution as a “bottom up” revolution, and an international revolution. It turns out — no one could have predicted this — that it was also the first necessary step in bringing the seven tribes of intelligence (national, military, business, law enforcement, academia, media, and religious) “in from the cold” to talk openly with one another about the need for dramatic changes in sources, methods, and the culture of intelligence. From this, aided by the Internet technical revolution has emerged “the new craft of intelligence.” The recipients of the OSS Platinum Award are individuals and organizations are the heroes, and to them go the honors. Previous recipients include Vint Cerf; Sir Steve Edward (United Kingdom’s High Technology Crime Unit); MajGen Patrick Cammaert, Royal Marines, The Netherlands; William Shawcross, Author, United Kingdom; Dr. Mark Maybury, MITRE; Col James “Snake” Clark, USAF; Alvin & Heidi Toffler, Authors; and Dr. Joseph Markowitz, Defense Science Board, among others.

Additional information and a complete list of the previous award recipients is located on OSS’s web site.

Can Google Stay on Top in Search?
Fredrick Marckini interviews Stephen E. Arnold for CMO Magazine, and comes to write, “Stephen changed the way I think about Google, about the escalating war for search engine domination and how I now handicap that fight.” Read the article at CMO Magazine’s web site.
Stephen Arnold Invited as Speaker at Yale Symposium on Search.
Stephen E. Arnold has been invited to the December 3rd symposium on search engines, law, and public policy at Yale Law School. For more information, visit the Regulating Search? web page.
Google’s Patents Now On CD
TechWeb article about the release of the Google Patent Collection CD.
October Google Patent Collection CD Now Available

In response to requests from purchasers of The Google Legacy, a CD-ROM containing patents believed to be assigned to Google is now available.

The CD-ROM contains a series of links to each of the more than 120 PDF documents. In addition to the patents, the CD-ROM contains an index to each patent. The index provides the patent number, the title of the patent, and the first sentence from each patent’s abstract.

Please visit the Google Patent Collection page for ordering information, to view the patent list on-line and other details.

Stephen Arnold on the AAP/Google lawsuit
In this news release, Stephen Arnold claims that disintermediation, not copyright infringement, is Google’s real threat to publishers. (Word format, 35KB)
Tech Titans Ready to Brawl
“For years, Microsoft has been able to use its money and size to muscle aside its competitors. Now it’s facing a competitor it can’t push around so easily — Google.” See what Stephen has to say about it in this article by Verne Kopytoff of the San Francisco Chronicle.
Google’s Small Steps, Giant Leaps
Stephen Arnold adds his own take to the discussion of whether or not Google is taking over the universe in this article by Michael Bazeley of the San Jose Mercury News (via Yahoo! News).
The Googleplex: Search or More?
On July 28, 2005, this talk was delivered to a group of marketers and consultants gathered at the University of Louisville’s Information Technology Research Center. SEO and Google are the topics on Web site owners’ minds. This talk suggests that Google is a bit more than a glorified Yellow Pages. (PDF, 130KB)
Web IV&V
The University of Louisville’s Speed School of Engineering asked Mr. Arnold to lecture about service level agreements for Web sites. This talk puts SLAs in the context of an audit process usually described as Independent Verification and Validation. Web IV&V is a area with much promise because many Web sites costs a great deal and deliver somewhat less than their owners expect. (PDF, 800KB)
Fighting for Rankings on Google
Direct Marketing News published a supplement to its July 25, 2005, issue. The supplement contained an extract from Mr. Arnold’s remarks at an iBreakfast presentation held earlier in 2005. We could not locate a copy of this document online. A local library or SEO outfit should have a copy. (PDF, 470KB)
Press Release: Multiple Enterprise Search Installations Remain the Norm
Updated buyer’s guide details how enterprise software and infrastructure vendors bundle own search tools.