Walmart Plans To Change Shopping With AI
November 14, 2025
Walmart shocked the world when it deployed robots to patrol aisles. The purpose of the robot wasn’t to steal jobs but report outages and messes to employees. Walmart has since backtracked on the robots, but they are turning to AI to enhance and forever alter the consumer shopping experience. According to MSN, “Walmart’s Newest Plan Could Change How You Shop Forever.”
Walmart plus to make the shopping experience smarter by using OpenAI’s ChatGPT. Samsung is also part of this partnership that will offer product suggestions to shoppers of both companies. The idea of incorporating ChatGPT takes the search bar and search query pattern to the next level:
“Far from just a search bar and a click experience, Walmart says the AI will learn your habits, can predict what you need, and even plan your shopping before realizing you’re in need of it. “ ‘Through AI-first shopping, the retail experience shifts from reactive to proactive as it learns, plans, and predicts, helping customers anticipate their needs before they do,’ Walmart stared in the release.
Amazon, Walmart, and other big retailers have been tracking consumer habits for years and sending them coupons and targeted ads. This is a more intrusive way to make consumers spend money. What will they think of next? How about Kroger’s smart price displays. These can deliver dynamic prices to “help” the consumer and add a bit more cash to the retailer. Yeah, AI is great.
Whitney Grace, November 14, 2025
Comments
Got something to say?
-
- Subscribe to Beyond Search
Feature archive
News archive
-
