[A real-time enterprise is] a company that uses
Internet technology to drive out manual business processes, to eliminate
guesswork, and to reduce costs.
The key feature of a real-time enterprise is
spontaneous transaction flow. In most businesses today, an event like a
customer order spawns thousands of transactions that go through a series of
vertically organized departments.
As a result, most companies have a highly
fragmented view of their customers. A real-time enterprise addresses that
Two new waves of innovation will eclipse the
Web: an executable Net that greatly improves the online experience, and an
extended Net that connects the real world.
Executable Internet: Users will get real-time,
interactive experiences over the Net through disposable code -- programs
you use once and throw away -- downloaded to their PCs and handheld
Extended Internet: Devices and applications
[will] sense, analyze, and control the real world. With cheap chips and a
worldwide Internet backbone, nearly every device that runs on electricity
will have an Internet connection, through both wired and wireless networks.
Forrester Research, November 2001