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| Awareness
expanding: upwards |
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| (management),
downwards, and outwards |
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| New
users want rich media |
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| Solutions,
not separate programs |
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| Easy-to-use
wizards open access |
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| Prices
drop; capacity up (chips, bandwidth, |
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| data
richness) |
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| XML
/ HXML create manipulable content |
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| Wireless,
pervasive network |
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