-- Becomes more
common, thus facilitating the flow of rich media. The “last mile” is still handled
•Voice over IP -- Allows Web customer service sessions to be voice-enabled. Lower long
distance charges for small businesses.
•Storage over IP -- Allows seamless, high-speed
data back ups.
-- Adding one journal or a complete library requires no programming. Rights
management automated by Screaming Media, Qpass, and others.