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Stephen Arnold |
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InfoToday 2001
New York |
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May 2001 |
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Textual information about products, people |
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Facts |
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Numeric information |
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Rich media “objects” -- audio, video in two
flavors: archived and streaming |
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Records of collaboration sessions -- P2P
information |
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Metadata — information about information |
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Awareness expanding: upwards (management),
downwards, and outwards |
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New users want rich media, caching exploding |
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Solutions, not separate programs |
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Integration with existing ERP applications |
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Intense price competition, conflicting claims |
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XML -- mandatory technology |
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Wireless, pervasive access |
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New buzz word |
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Umbrella covering multiple functions |
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Work flow package |
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Costs range from low $500 (Ekton) to more than
$1,000,000 plus (Vignette); less using Microsoft “dot Net” tools |
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Time to set up ranges from 15 days to six months
or more |
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Staff must use tools; otherwise, CM system fails |
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No silver bullet – a complex tool to manage
sites with dynamic content and multiple users |
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Permissions -- who can change what when |
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Merge old and new content -- version control |
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Handle Word, PDF, and databased information |
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“Help,” documentation, customer support |
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“Fill in the blank” templates and other visual
controls |
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Workflow controls for different departments and
content |
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Metatags / metadata |
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Content Related Tools |
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WYSIWIG Editor |
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Database |
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Document Management |
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Enhanced Function Tools |
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Personalization Tools |
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Site Manipulation |
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Search Engine |
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Administrative tools |
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Manage files (“plumbing”) |
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Usage Tracking |
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Security Services |
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Database and XML (XHTML) friendly |
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Reduce risk with audit trail (work flow) |
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Reduce costs of site management and maintenance |
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Greater flexibility in handling rich, multi-media
content |
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Founded in 1991, staff of eight full-time
consultants and more than 25 part-time consultants |
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Provides technology assessment and information
engineering services |
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Recent projects: |
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One of the founders of the Point Internet
service (“Top 5% of the ‘Net), sold to Lycos in 1995 |
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Architecture for www.firstgov.gov |
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Online yellow pages strategy for a Regional Bell
Operating Company (service now deployed) |
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Electronic publishing work flow and system
engineering for a major technical publishing firm |
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Market research about interactive services among
leading scientists and engineers. |
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Business and technical market studies. |
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Contact:
Stephen Arnold
502-228-1966, voice
502-228-0548, facsimile
sa@arnoldit.com |
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